At a Glance
- Tasks: Bridge the gap between business and tech, driving ERP transformation.
- Company: Join a leading electrical wholesale and manufacturing business with a collaborative culture.
- Benefits: Enjoy 25 days annual leave, health perks, and a state-of-the-art gym.
- Other info: Work remotely with teams across the globe in a forward-thinking environment.
- Why this job: Make a real impact in a fast-paced environment while solving complex challenges.
- Qualifications: Experience in ERP transformation and strong stakeholder management skills required.
The predicted salary is between 45000 - 55000 £ per year.
Life as a Business Analyst on our ERP Programme: We're looking for an experienced Business Analyst to play a pivotal role in one of the most significant transformation programmes in our organisation's history. As we modernise our core business systems through a large-scale ERP transformation, you'll work at the heart of the programme—partnering with business stakeholders, technology teams and delivery partners to understand how our business operates today and help design how it will operate tomorrow. This is an opportunity for someone who thrives in a fast-paced environment, enjoys solving complex business challenges and is motivated by delivering tangible outcomes rather than producing documentation for documentation's sake. If you're commercially minded, naturally curious and confident engaging with stakeholders at every level, we'd love to hear from you.
What You'll Be Doing:
- Act as the bridge between the business and technology teams, ensuring our ERP solution delivers real business value across key operational functions.
- Partner with stakeholders across the business to understand operational challenges, strategic priorities and future business requirements.
- Run workshops, interviews and process discovery sessions to capture current and future state processes.
- Analyse complex business processes across retail, wholesale, supply chain, logistics, warehousing, procurement, inventory and finance functions.
- Translate business requirements into clear, prioritised user stories, functional requirements and acceptance criteria.
- Challenge existing ways of working, identifying opportunities to simplify, standardise and improve business processes.
- Collaborate closely with Commercial Business Experts, Directors of Operations, Business Leadership, Solution Architects, Project Managers, Developers and third-party implementation partners throughout the delivery lifecycle.
- Support solution design, ensuring proposed ERP capabilities align with business objectives and operational needs.
- Facilitate decision making by balancing business priorities, technical constraints and programme timelines.
- Manage requirements through change, ensuring traceability from discovery through to implementation.
- Support testing, business readiness, user acceptance testing (UAT) and successful business adoption.
- Identify risks, assumptions, dependencies and impacts across workstreams, proactively escalating where appropriate.
- Drive continuous improvement and champion best practice business analysis throughout the programme.
What We're Looking For:
- Someone who combines strong analytical capability with exceptional people skills.
- Proven experience as a Business Analyst delivering complex ERP transformation programmes.
- Experience working within retail, wholesale, distribution, logistics, manufacturing, supply chain or another high-volume product-based environment.
- Strong understanding of end-to-end operational processes including inventory, purchasing, warehousing, order management and fulfilment.
- Demonstrable experience eliciting, documenting and managing business requirements using a range of business analysis techniques.
- Excellent stakeholder management skills, with the ability to influence, challenge and build trusted relationships across all levels of the organisation.
- Outstanding workshop facilitation, communication and presentation skills.
- Strong commercial awareness and business acumen, with the ability to understand how technology enables operational performance.
- Experience working within Agile, Waterfall or hybrid delivery environments.
- A pragmatic, delivery-focused mindset that balances quality with pace.
- Confidence working in ambiguous environments where priorities evolve as programmes progress.
Our Package:
- Annual IT Bonus scheme
- 25 Days of Annual Leave - (Excluding Bank Holidays)
- Company Pension Scheme
- Champion Health – a comprehensive physical, mental & financial wellbeing platform, offering bespoke content on all aspects of wellbeing & life including recipes, workouts, blogs and loads of other content for you.
- Light Up Learning - Our Learning & Development platform
- MySavings - Employee Discount Platform
- Free use of the state-of-the-art private gym at our IT Headquarters
About Us:
Founded in 1951 in Kenilworth, UK, City Electrical Factors (CEF) has grown into a world-leading electrical wholesale and manufacturing business with over 400 branches across the UK and a strong presence in the USA, Canada, Spain and Australia. Our IT and digital teams are driving the next chapter of our journey... Re-engineering legacy systems, adopting modern cloud technologies and exploring AI to deliver faster, smarter and more connected customer experiences. We’re a predominantly remote workforce with teams distributed across the UK, USA, Canada, Spain and Australia. Our culture is collaborative, forward-thinking and people-focused — where your ideas and contributions genuinely matter.
Our Mission:
City is a world leading electrical wholesale and manufacturing business providing electrical products to the industry. We in IT are delivering value to our business and our customers with the implementation of packaged software and bespoke engineering for the digital age using AWS serverless technology. We need talented and creative people across all areas to join us in rearchitecting our forward thinking business over the next few years and beyond as we evolve.
Ready to Apply?
If you’re excited by technology, value collaboration and want to make a genuine impact, we’d love to hear from you. Click Apply to get started!
Business Analyst employer: City IT
At CEF, we pride ourselves on fostering a dynamic and inclusive work environment where creativity and collaboration thrive. As a Remote CRM Marketing Manager, you'll have the unique opportunity to shape customer engagement strategies while enjoying flexible working arrangements and a supportive culture that values your contributions. With a commitment to employee growth and development, CEF empowers you to take ownership of your projects and make a tangible impact in a leading company within the electrical wholesale industry.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst
✨Get to Grips with Data Visualisation Tools
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✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like City IT!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
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We think you need these skills to ace Business Analyst
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at City IT, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at City IT
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with City IT’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
