At a Glance
- Tasks: Assist in providing essential portering services across NHS sites, ensuring patient safety and comfort.
- Company: Join CHoICE Facilities Services, a supportive team within the NHS.
- Benefits: Flexible shifts, fitness centre access, childcare support, and opportunities for career growth.
- Other info: Open to all applicants, promoting diversity and inclusion in the workplace.
- Why this job: Make a real difference in patients' lives while developing valuable skills in a dynamic environment.
- Qualifications: Basic numeracy and literacy, IT skills, and a UK driving licence required.
CHoICE Facilities Services are seeking a passionate, hardworking and reliable individual to join our team and fulfil the role of a Porter. The role of a Porter is an exciting opportunity for people who are motivated, flexible, task-focused and have excellent communication skills. We encourage and support our employees to progress within CHoICE and offer full training on the job. If you are ambitious, caring, a team player and strive to deliver high standards of service, we would like to hear from YOU!
Main duties of the job:
- Using electronic task allocation device (radio) to carry out duties.
- Using computers to carry out online training.
- Answering telephone at helpdesk and responding to customer enquiries.
- Collecting specimens from wards and departments to Pathology and returning specimens if required.
- Collecting, delivering and processing post for onward distribution.
- Delivering pharmacy to wards and departments.
- Undertaking patient transport duties between wards and departments ensuring patient modesty and safety at all times.
- Transporting deceased patients from wards to the Mortuary using concealment trolleys.
- Assisting in the transfer, moving and disposal of equipment and furniture.
Shift Pattern: The successful candidate will be fully flexible to work shifts covering a 24/7 service including weekends, night shifts, bank holidays and be flexible to cover sickness and annual leave at short notice. Portering Services are in operation across multiple NHS sites. The primary base of work would be Sunderland Royal Hospital and the successful candidate may on occasion be asked to cover other sites if the service requires.
About us: City Hospitals Independent Commercial Enterprises Ltd (CHoICE) is a wholly owned subsidiary company of South Tyneside & Sunderland NHS Foundation Trust (STSFT). We provide a full range of Facilities Management, Procurement and Outpatient Pharmacy services. We employ staff in a wide range of functions, ranging from cleaners, porters, engineers, procurement and pharmacists. Commitment, Care and Compassion – our Team contribute to the overall hospital environment, providing safe, secure and comfortable facilities for access by patients, staff and visitors. CHoICE is an exciting place to work that will provide you with an opportunity to grow and develop. Many of our staff work flexibly, including part-time, and we are committed to offering flexible approaches to work where possible. We provide a range of benefits including Fitness Centre (SRH), cycle to work scheme and access to a Childcare Co‑ordinator to help staff with childcare arrangements. We welcome all applications regardless of race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under‑represented groups.
Job responsibilities: Please refer to the attached Job Description for full duties of the role. Being responsible for assisting in the efficient and effective provision of Portering Services to staff, patients and visitors.
Person Specification:
Skills and Knowledge:
- Ability to communicate effectively with patients, staff and visitors.
- Flexible approach to tasks and hours of work, including weekends, shift patterns and public holidays.
- Basic IT Skills.
Experience:
- Experience working with the general public.
- Experience of working in a hospital environment.
Qualifications:
- Basic Numeracy and Literacy education.
- Literacy Level 2 (equivalent to GCSE Grade C).
- Numeracy Level 2 (equivalent to GCSE Grade C).
- UK Full driving license.
Physical Skills:
- Requirement for walking, lifting and bending throughout each day.
- Physically fit to lift and move patients and objects in accordance with manual handling training.
- Able to undertake varied manual tasks.
Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Porter in Sunderland employer: City Hospitals Independent Commercial Enterprises Ltd (CHoICE)
CHoICE Facilities Services is an exceptional employer that prioritises the growth and development of its staff, offering comprehensive training and flexible working arrangements to suit individual needs. Located primarily at Sunderland Royal Hospital, our supportive work culture fosters teamwork and compassion, ensuring a safe and comfortable environment for both employees and patients. With benefits such as access to a Fitness Centre, a cycle to work scheme, and childcare support, we are committed to creating a rewarding workplace for all.
Contact Details:
City Hospitals Independent Commercial Enterprises Ltd (CHoICE) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Porter in Sunderland
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like City Hospitals Independent Commercial Enterprises Ltd (CHoICE).
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at City Hospitals Independent Commercial Enterprises Ltd (CHoICE).
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like City Hospitals Independent Commercial Enterprises Ltd (CHoICE), don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Porter in Sunderland
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at City Hospitals Independent Commercial Enterprises Ltd (CHoICE).
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at City Hospitals Independent Commercial Enterprises Ltd (CHoICE).
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to City Hospitals Independent Commercial Enterprises Ltd (CHoICE). Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at City Hospitals Independent Commercial Enterprises Ltd (CHoICE). This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at City Hospitals Independent Commercial Enterprises Ltd (CHoICE)
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research City Hospitals Independent Commercial Enterprises Ltd (CHoICE)’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
