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- Tasks: Welcome patients, manage phone calls, and support clinical teams in a vibrant healthcare setting.
- Company: A leading healthcare organisation in Hull and East Yorkshire dedicated to patient care.
- Benefits: Flexible hours, supportive team environment, and opportunities for professional growth.
- Other info: Dynamic role with the chance to work across various health centres.
- Why this job: Make a difference in patients' lives while gaining valuable experience in healthcare.
- Qualifications: Level 3 qualification in Business Administration or Customer Service; strong communication skills.
The predicted salary is between 24000 - 28000 £ per year.
A healthcare organization in Hull and East Yorkshire is seeking a dynamic individual to support their reception Front of House Service. Responsibilities include:
- Greeting patients
- Answering phone calls
- Assisting clinical teams
Candidates should have a Level 3 qualification in Business Administration or Customer Service and possess excellent communication and organizational skills. Experience in an NHS setting is a plus. This role requires flexibility to cover absences across various health centres.
Health Centre Front Desk Specialist - Patient Welcome & Support in Kingston upon Hull employer: City Health Care Partnership CIC
Contact Detail:
City Health Care Partnership CIC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Health Centre Front Desk Specialist - Patient Welcome & Support in Kingston upon Hull
✨Tip Number 1
Make sure to research the healthcare organisation before your interview. Knowing their values and services will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since you'll be greeting patients and answering calls, being clear and friendly is key. Try role-playing with a friend to get comfortable with common scenarios.
✨Tip Number 3
Highlight your organisational skills during the interview. Think of examples where you've successfully managed multiple tasks or helped improve a process. This will show you're ready for the fast-paced environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Health Centre Front Desk Specialist - Patient Welcome & Support in Kingston upon Hull
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your Level 3 qualification in Business Administration or Customer Service. We want to see how your skills match up with what we're looking for, so don’t hold back!
Tailor Your Application: Take a moment to customise your application for the Health Centre Front Desk Specialist role. Mention any relevant experience, especially if you've worked in an NHS setting before. It’ll make you stand out!
Be Personable: Since this role is all about patient welcome and support, let your personality shine through in your application. We love candidates who can communicate effectively and show empathy!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at City Health Care Partnership CIC
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Health Centre Front Desk Specialist. Familiarise yourself with the tasks like greeting patients and assisting clinical teams, so you can confidently discuss how your skills align with these duties.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare examples of how you've effectively communicated in previous positions. Think about times when you’ve handled difficult situations or provided exceptional customer service.
✨Highlight Relevant Experience
If you have experience in an NHS setting, be ready to talk about it! Share specific examples of how that experience has prepared you for this role, especially in terms of working in a fast-paced environment and managing patient interactions.
✨Demonstrate Flexibility and Team Spirit
This role requires flexibility to cover absences across various health centres. Be prepared to discuss your availability and willingness to adapt to different situations, as well as how you work collaboratively with others to ensure smooth operations.