Information Systems Support Assistant

Information Systems Support Assistant

Full-Time 22050 - 26950 £ / year (est.) No working from home possible
City Health Care Partnership CIC

At a Glance

  • Tasks: Support colleagues in using digital systems confidently and accurately.
  • Company: Join a compassionate team dedicated to delivering high-quality healthcare.
  • Benefits: Gain valuable digital skills with training and support in a friendly environment.
  • Other info: Diverse roles available, with a focus on inclusion and respect for all.
  • Why this job: Make a real impact by ensuring smooth operations and quality care.
  • Qualifications: Strong IT skills, problem-solving abilities, and a willingness to learn.

The predicted salary is between 22050 - 26950 £ per year.

This is a great opportunity to build your digital skills while supporting colleagues across our services to use information systems with confidence and accuracy.

You'll work as part of our Digital and Information Systems team, helping staff use a range of clinical and administrative systems safely and effectively.

Your work will support good data quality, secure access, and smooth day-to-day operations, all of which play a key role in delivering high-quality care., What you'll do:

  • Provide support, guidance and training to colleagues using key systems such as Electronic Patient Records, rostering tools and registration platforms
  • Investigate system issues, identify solutions and share clear advice with teams
  • Maintain system configuration, monitor data quality and support routine upgrades
  • Help create reports and analysis to support services and decision-making
  • Support Registration Authority processes, including user access and smartcard management
  • Strong IT skills and confidence using a range of digital systems
  • Ability to explain technical information in a clear and friendly way
  • Good organisation and problem-solving skills
  • Experience supporting system users or transferable customer-support skills
  • Willingness to learn, with training and supervision provided

We welcome applicants from all backgrounds and value fairness, respect and inclusion in everything we do.

At CHCP, we're passionate about people, we recognise that high quality care is delivered by high quality professionals who are appreciated, respected, and supported, which is why we want to give all our colleagues the chance to shine.

Work with us and you'll be more than just a number.

Our people are our shareholders, and their thoughts and opinions are always heard; at CHCP you have a real voice.

Compassion is at the heart of our business; our colleagues work together to deliver first class healthcareto thousands of people.

Local diversity demands diverse roles, that's why we have vacancies to suit everybody.

No matter your role at CHCP, we'll support you to thrive.

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Information Systems Support Assistant employer: City Health Care Partnership CIC

City Health Care Partnership CIC is an exceptional employer, offering a supportive work culture that prioritises professional development and collaboration within multi-disciplinary teams. Located in Hull, this role not only allows you to make a meaningful impact on patients' lives but also provides ongoing learning opportunities to enhance your skills in a dynamic community care environment.

City Health Care Partnership CIC

Contact Details:

City Health Care Partnership CIC Recruitment Team

We think you need these skills to ace Information Systems Support Assistant

Communication Skills
Problem-Solving Skills
Organizational Skills
Flexibility
Compassion
Adaptability
Teamwork