At a Glance
- Tasks: Support the reception service, greet patients, and manage phone calls in a busy health centre.
- Company: Join City Health Care Partnership, a community-focused organisation dedicated to quality care.
- Benefits: Enjoy a competitive salary, flexible hours, and a supportive work environment.
- Other info: Be part of a dynamic team with opportunities for growth and development.
- Why this job: Make a difference in your community while developing valuable customer service skills.
- Qualifications: Level 3 in Business Administration/Customer Service or equivalent preferred.
The predicted salary is between 19900 - 20900 £ per year.
This is an excellent opportunity to join the City Health Care Partnership Care Coordination Customer Service Team. This is an exciting role if you are looking for a new position working with a dynamic team within the Hull and East Riding area. We are looking for enthusiastic and well‑motivated individuals to support the reception front‑of‑house service. The role is flexible, working on a reception within the Health Centre based in Hull and the East Riding, meeting and greeting patients and visitors. You will handle all aspects of a busy reception including taking phone calls, directing patients for their appointments and supporting the clinical teams.
Main duties of the job:
- Highly organized, able to work to tight deadlines while maintaining accuracy and attention to detail.
- Flexible approach to cover for annual leave, sickness, and training across various Health Centres in the Hull & East Riding area.
- Excellent communication skills and a friendly approachable nature.
- Level 3 in Business Administration / Customer Service or equivalent.
- Word processing to OCR Level 2 standard or ICDL.
- Experience working within an NHS environment is advantageous.
At CHCP, we are passionate about people, we recognise that high‑quality care is delivered by high‑quality professionals who are appreciated, respected, and supported, which is why we give all our colleagues a chance to shine. Work with us and you will be more than just a number; our people are our shareholders and their thoughts and opinions are always heard. Compassion is at the heart of our business; our colleagues work together to deliver first‑class healthcare to thousands of people. Local diversity demands diverse roles, which is why we have vacancies to suit everybody. No matter your role at CHCP, we will support you to thrive.
City Health Care Partnership CIC (CHCP CIC) is an independent, co‑owned Community Interest Company providing high‑quality local health and care services at several sites across Hull, the East Riding of Yorkshire, Knowsley and St Helens. Commissioned by the NHS and local authorities, we are a socially responsible business, reinvesting our profits into our services, staff, and communities. We employ nearly 2,500 people and have over 1.7 million patient contacts each year across more than 50 different services. Our vision is to lead and inspire through excellence, compassion, and expertise in all that we do, and we are looking for exceptional people to work with us to provide the highest possible care to the people who use our services.
Health Centre Receptionist employer: City Health Care Partnership CIC
City Health Care Partnership CIC is an exceptional employer, offering a supportive work culture that prioritises professional development and collaboration within multi-disciplinary teams. Located in Hull, this role not only allows you to make a meaningful impact on patients' lives but also provides ongoing learning opportunities to enhance your skills in a dynamic community care environment.
Contact Details:
City Health Care Partnership CIC Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Health Centre Receptionist
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on City Health Care Partnership. Understand their values and services so you can show how you fit into their mission during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you’re looking smart and professional for your interview. It shows you care about the role and respect the opportunity.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Health Centre Receptionist
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Health Centre Receptionist role. We want to see how you can bring your unique flair to our team!
Show Off Your Communication Skills:Since this role is all about customer service, let your excellent communication skills shine through in your written application. Use clear and friendly language to demonstrate your approachable nature.
Highlight Relevant Experience:If you've worked in a similar environment or have relevant qualifications, make sure to mention them! We love seeing candidates who understand the ins and outs of a busy reception area.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at CHCP.
How to prepare for a job interview at City Health Care Partnership CIC
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Health Centre Receptionist. Familiarise yourself with the key duties like managing phone calls, greeting patients, and supporting clinical teams. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As this role requires excellent communication, prepare examples of how you've effectively interacted with customers or colleagues in the past. Think about situations where you resolved issues or provided exceptional service. This will demonstrate your ability to connect with patients and work well within a team.
✨Highlight Your Organisational Skills
Being organised is crucial for a busy reception environment. Prepare to discuss how you manage your time and prioritise tasks, especially under pressure. You might want to share specific instances where your attention to detail made a difference in your previous roles.
✨Emphasise Your Flexibility
Since the job requires covering for various health centres, be ready to talk about your adaptability. Share experiences where you've successfully adjusted to new environments or taken on different responsibilities. This will show that you're willing to go the extra mile for the team.
