At a Glance
- Tasks: Support day-to-day activities in an urgent care setting and ensure patient comfort.
- Company: Join a dedicated team focused on providing excellent patient care.
- Benefits: Gain valuable experience, receive training, and work flexible hours.
- Other info: Evening and weekend shifts available; great for students seeking flexible work.
- Why this job: Make a real difference in patients' lives while developing your skills.
- Qualifications: Level 2 in Business Administration or Customer Service preferred.
The predicted salary is between 20000 - 25000 £ per year.
Main duties of the job:
- Support day‑to‑day activity within an urgent care setting
- Help create a calm, safe and welcoming environment for patients
- Work closely with colleagues to support smooth patient journeys
- Follow agreed processes to maintain quality, safety and confidentiality
- Work a fixed four‑week rota including evenings and weekends
Your working pattern follows a set rota:
- Weeks 1, 3 and 4: Mondays and Tuesdays, 6.00pm–11.00pm
- Weeks 1 and 4: Fridays, 6.00pm–11.00pm
- Weeks 2 and 3: Sundays, 11.00am–11.00pm
What we’re looking for:
- A caring, reliable approach with a focus on patient experience
- Ability to work well as part of a team
- Confidence following set procedures and routines
- willingness to work evenings and weekends as part of a rota
- We welcome transferable skills and provide training and support
Qualifications:
- Level 2 in Business Administration or Customer Service or equivalent knowledge and experience
- Word processing to OCR level 2 standard
- International Computer Driving License (ICDL) or able to demonstrate high level of keyboard skills and knowledge
- Current Full Driving Licence
- Basic Life Support training or willingness to undertake
Knowledge:
- Knowledge of a range of reception and administration procedures
- Standard IT skills including basic knowledge of Microsoft programmes
- Knowledge of stock rotation and control procedures
Experience:
- Previous experience working with the general public
- Previous driving experience
Urgent Care Support Staff (Goole) employer: City Health Care Partnership CIC
As an employer, we pride ourselves on fostering a supportive and collaborative work culture that prioritises patient care and employee well-being. Our Urgent Care Support Staff in Goole benefit from comprehensive training opportunities, a fixed rota for work-life balance, and the chance to make a meaningful impact in the community. Join us to be part of a dedicated team that values your contributions and encourages professional growth.
Contact Details:
City Health Care Partnership CIC Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Urgent Care Support Staff (Goole)
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare field, especially those working in urgent care. A friendly chat can lead to insider info about job openings and even recommendations.
✨Tip Number 2
Prepare for interviews by practising common questions related to patient care and teamwork. We suggest role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your transferable skills! If you've got experience in customer service or administration, highlight how these skills can enhance patient experiences in urgent care.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Urgent Care Support Staff (Goole)
Some tips for your application 🫡
Show Your Caring Side:When writing your application, let your caring and reliable nature shine through. Share examples of how you've supported others in previous roles or situations, especially in a customer service or healthcare setting.
Highlight Teamwork Skills:We love a team player! Make sure to mention any experiences where you worked closely with colleagues to create a positive environment. This could be in any job, so don’t hesitate to draw on your past roles.
Follow the Process:Since we value following set procedures, ensure your application is well-structured and follows any guidelines provided. This shows us that you can adhere to processes, which is key in our urgent care setting.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at City Health Care Partnership CIC
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the duties of supporting day-to-day activities in an urgent care setting and how to create a welcoming environment for patients. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Team Spirit
Since teamwork is crucial in this role, be prepared to share examples of how you've successfully worked as part of a team in the past. Think about specific situations where you supported colleagues or contributed to a smooth process, especially in high-pressure environments. This will demonstrate your ability to collaborate effectively.
✨Highlight Your Customer Service Skills
Given the focus on patient experience, it's essential to showcase your caring and reliable approach. Prepare anecdotes that illustrate your customer service skills, particularly any experiences you've had working with the general public. This will help convey your commitment to providing excellent care.
✨Be Ready for Practical Questions
Expect questions about following procedures and routines, as well as your willingness to work evenings and weekends. Be honest about your availability and readiness to adhere to the fixed rota. You might also want to brush up on basic life support knowledge, as it could come up during the discussion.
