FOOD DONOR ACCOUNT MANAGER

FOOD DONOR ACCOUNT MANAGER

Full-Time 28000 - 42000 £ / year (est.) No home office possible
C

At a Glance

  • Tasks: Manage food donations and build relationships with partners to combat food waste.
  • Company: Join City Harvest, London's pioneering charity dedicated to rescuing food and fighting food poverty.
  • Benefits: Enjoy a dynamic work environment, opportunities for growth, and the chance to make a real impact.
  • Why this job: Be part of a mission-driven team that transforms surplus food into meals for those in need.
  • Qualifications: 3+ years in account management, strong relationship skills, and proficiency in relevant software required.
  • Other info: Full-time role with a salary of £35,000 pa, based in Acton Central.

The predicted salary is between 28000 - 42000 £ per year.

City Harvest is London’s original food redistribution charity on a mission to rescue food, people, and the planet! Our HQ is in Acton Central, with satellite food rescue sites in east and south London. Our mission is to alleviate food poverty across the capital and reduce industry food waste and its harmful effects on the planet. We currently rescue and deliver enough free food for over 1 million meals a month to London communities. Our work environment is dynamic and exciting. We operate from a modern office, attached to our food rescue warehouse where all the action happens. We provide a supportive working environment, and opportunities to grow and learn while making a real difference.

Food Sourcing Managers ensure that City Harvest have a constant supply of food available to redistribute on a weekly basis. It’s an instrumental role for the charity focusing on building and maintaining relationships with food partners, not only so we have a growing pipeline of food, but to ensure that we add value to their business by delivering an efficient service of collecting surplus. Reporting to the Senior Food Sourcing Manager, this role will look after the wholesale and distribution categories, accepting daily food donations as well as growing existing relationships and onboarding new donors.

KEY RESPONSIBILITIES
  • Grow food volumes with existing accounts understanding the intricacies of managing numerous accounts.
  • Strategically identify and contact new potential sources of food to increase the volume and quality of donations.
  • Build and maintain strong partnerships with key stakeholders across the supply chain – paying particular attention to our Gold Top Donors.
  • Share the benefits of redistribution with food donors to ensure longevity and commitment to donating to City Harvest.
  • Work closely with our Operations and Logistics Teams across each site to ensure smooth collections and distribution of donated food.
  • Monitor donation trends, identify opportunities for new product types to best serve our recipients and track historical donation history to respond accordingly.
  • Ensure our food donors have everything they need in return, such as regular impact reports, the offer of partnering with City Harvest (becoming a financial donor as well as food), and the opportunity of face to face meetings.
  • Be the voice of our food donors in internal discussions with an awareness of the challenges both sides sometimes face.
DESIRED SKILLS & EXPERIENCE
  • 3+ years’ experience in an account management role.
  • Strong relationship management, time-management and organisational skills.
  • Excellent interpersonal and communication skills and the ability to build healthy work relationships.
  • Ability to cope with high work volumes and perform well under pressure.
  • Problem-solving skills and positive, proactive "can-do" attitude.
  • Technological proficiency in relevant software – e.g. proficiency in Microsoft Office, Outlook, and Google products.
JOB DETAILS
  • Job Type: Full-time, permanent, Monday to Friday
  • Hours of Work: 9am – 5pm (with a 30-minute unpaid lunch break)
  • Salary: £35,000 pa
  • Place of Work: Unit 8, Acton Park Industrial Estate, London, W3 7QE

FOOD DONOR ACCOUNT MANAGER employer: City Harvest London

City Harvest is an exceptional employer, offering a vibrant and supportive work culture in the heart of Acton Central, where employees can truly make a difference in the fight against food poverty and waste. With opportunities for personal and professional growth, our team enjoys a dynamic environment that fosters collaboration and innovation, all while contributing to a meaningful cause that impacts over a million meals each month across London.
C

Contact Detail:

City Harvest London Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land FOOD DONOR ACCOUNT MANAGER

✨Tip Number 1

Familiarise yourself with City Harvest's mission and values. Understanding their commitment to alleviating food poverty and reducing waste will help you align your approach when networking or during interviews.

✨Tip Number 2

Leverage LinkedIn to connect with current employees at City Harvest. Engaging with them can provide insights into the company culture and the specific challenges they face, which you can address in your discussions.

✨Tip Number 3

Attend local food industry events or charity functions where City Harvest might be present. This will give you a chance to meet potential colleagues and demonstrate your passion for food redistribution.

✨Tip Number 4

Prepare to discuss your experience in account management by highlighting specific examples of how you've built and maintained relationships in previous roles. Tailor these examples to reflect the needs of food donors and partners.

We think you need these skills to ace FOOD DONOR ACCOUNT MANAGER

Account Management
Relationship Management
Time Management
Organisational Skills
Interpersonal Skills
Communication Skills
Problem-Solving Skills
Ability to Work Under Pressure
Proactive Attitude
Technological Proficiency
Microsoft Office Suite
Google Workspace
Stakeholder Engagement
Data Analysis

Some tips for your application 🫡

Understand the Mission: Before applying, take some time to understand City Harvest's mission and values. Reflect this understanding in your application by demonstrating how your personal values align with their goal of alleviating food poverty and reducing waste.

Tailor Your CV: Make sure your CV highlights relevant experience, particularly in account management and relationship building. Use specific examples that showcase your skills in managing multiple accounts and your ability to work under pressure.

Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your passion for the cause. Mention any previous experience in the charity sector or food redistribution, and explain why you want to work for City Harvest specifically.

Showcase Relevant Skills: In your application, emphasise your strong interpersonal and communication skills. Provide examples of how you've successfully built relationships in past roles, and mention your proficiency with relevant software tools like Microsoft Office and Google products.

How to prepare for a job interview at City Harvest London

✨Know the Mission

Familiarise yourself with City Harvest's mission to alleviate food poverty and reduce food waste. Be prepared to discuss how your values align with theirs and how you can contribute to their goals.

✨Demonstrate Relationship Management Skills

Highlight your experience in account management and relationship building. Prepare examples of how you've successfully maintained partnerships and resolved conflicts in previous roles.

✨Showcase Problem-Solving Abilities

Be ready to discuss specific challenges you've faced in past positions and how you overcame them. This role requires a proactive attitude, so illustrate your 'can-do' mindset with real-life examples.

✨Understand the Logistics

Since the role involves working closely with Operations and Logistics Teams, demonstrate your understanding of supply chain dynamics. Discuss any relevant experience you have in managing logistics or coordinating collections.

FOOD DONOR ACCOUNT MANAGER
City Harvest London
C
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>