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- Tasks: Manage food donor accounts and build relationships to ensure a steady supply of food.
- Company: Join City Harvest, London's pioneering food redistribution charity fighting food poverty and waste.
- Benefits: Enjoy a dynamic work environment, opportunities for growth, and the chance to make a real impact.
- Why this job: Be part of a mission-driven team that rescues food and supports communities across London.
- Qualifications: 3+ years in account management with strong relationship-building and organisational skills required.
- Other info: Full-time role with a salary of £35,000 pa, based in Acton Central.
The predicted salary is between 28000 - 42000 £ per year.
City Harvest is London’s original food redistribution charity on a mission to rescue food, people, and the planet! Our HQ is in Acton Central, with satellite food rescue sites in east and south London. Our mission is to alleviate food poverty across the capital and reduce industry food waste and its harmful effects on the planet. We currently rescue and deliver enough free food for over 1 million meals a month to London communities. Our work environment is dynamic and exciting. We operate from a modern office, attached to our food rescue warehouse where all the action happens. We provide a supportive working environment, and opportunities to grow and learn while making a real difference.
Food Sourcing Managers ensure that City Harvest have a constant supply of food available to redistribute on a weekly basis. It’s an instrumental role for the charity focusing on building and maintaining relationships with food partners, not only so we have a growing pipeline of food, but to ensure that we add value to their business by delivering an efficient service of collecting surplus. Reporting to the Senior Food Sourcing Manager, this role will look after the wholesale and distribution categories, accepting daily food donations as well as growing existing relationships and onboarding new donors.
KEY RESPONSIBILITIES- Grow food volumes with existing accounts understanding the intricacies of managing numerous accounts.
- Strategically identify and contact new potential sources of food to increase the volume and quality of donations.
- Build and maintain strong partnerships with key stakeholders across the supply chain – paying particular attention to our Gold Top Donors.
- Share the benefits of redistribution with food donors to ensure longevity and commitment to donating to City Harvest.
- Work closely with our Operations and Logistics Teams across each site to ensure smooth collections and distribution of donated food.
- Monitor donation trends, identify opportunities for new product types to best serve our recipients and track historical donation history to respond accordingly.
- Ensure our food donors have everything they need in return, such as regular impact reports, the offer of partnering with City Harvest (becoming a financial donor as well as food), and the opportunity of face to face meetings.
- Be the voice of our food donors in internal discussions with an awareness of the challenges both sides sometimes face.
- 3+ years’ experience in an account management role.
- Strong relationship management, time-management and organisational skills.
- Excellent interpersonal and communication skills and the ability to build healthy work relationships.
- Ability to cope with high work volumes and perform well under pressure.
- Problem-solving skills and positive, proactive "can-do" attitude.
- Technological proficiency in relevant software – e.g. proficiency in Microsoft Office, Outlook, and Google products.
- Job Type: Full-time, permanent, Monday to Friday
- Hours of Work: 9am – 5pm (with a 30-minute unpaid lunch break)
- Salary: £35,000 pa
- Place of Work: Unit 8, Acton Park Industrial Estate, London, W3 7QE
FOOD DONOR ACCOUNT MANAGER employer: City Harvest London
Contact Detail:
City Harvest London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOOD DONOR ACCOUNT MANAGER
✨Tip Number 1
Familiarise yourself with City Harvest's mission and values. Understanding their commitment to alleviating food poverty and reducing waste will help you align your approach when networking or during interviews, showcasing your passion for their cause.
✨Tip Number 2
Leverage your existing network in the food industry. Reach out to contacts who may have connections with potential food donors or partners. A warm introduction can significantly increase your chances of establishing valuable relationships.
✨Tip Number 3
Prepare to discuss specific strategies for growing food volumes and managing accounts. Think about innovative ideas you could bring to the role that would enhance donor engagement and retention, as this will demonstrate your proactive mindset.
✨Tip Number 4
Stay updated on trends in food donation and redistribution. Being knowledgeable about current issues and opportunities in the sector will allow you to speak confidently about how you can contribute to City Harvest's goals during discussions.
We think you need these skills to ace FOOD DONOR ACCOUNT MANAGER
Some tips for your application 🫡
Understand the Mission: Familiarise yourself with City Harvest's mission to alleviate food poverty and reduce food waste. Reflect this understanding in your application to show your alignment with their values.
Highlight Relevant Experience: Emphasise your 3+ years of account management experience. Provide specific examples of how you've built and maintained relationships, particularly in a high-pressure environment.
Showcase Communication Skills: Demonstrate your excellent interpersonal and communication skills in your cover letter. Use examples that illustrate your ability to build strong partnerships and manage stakeholder expectations.
Tailor Your CV: Customise your CV to reflect the key responsibilities and desired skills mentioned in the job description. Make sure to include your technological proficiency and problem-solving abilities.
How to prepare for a job interview at City Harvest London
✨Know the Mission
Familiarise yourself with City Harvest's mission to alleviate food poverty and reduce food waste. Be prepared to discuss how your values align with theirs and how you can contribute to their goals.
✨Demonstrate Relationship Management Skills
Since the role focuses on building and maintaining relationships with food partners, come prepared with examples of how you've successfully managed accounts in the past. Highlight your interpersonal skills and ability to foster long-term partnerships.
✨Showcase Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in previous roles and how you overcame them. This will demonstrate your proactive attitude and ability to cope under pressure, which are crucial for this position.
✨Understand the Logistics
Research the logistics involved in food redistribution. Being knowledgeable about the operational side of the charity will show your commitment and understanding of the role's responsibilities, making you a more attractive candidate.
