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- Tasks: Support and maintain IT infrastructure, networks, and cloud services while resolving complex issues.
- Company: Join a dynamic team dedicated to delivering exceptional services and innovative solutions.
- Benefits: Enjoy hybrid working options and flexibility in your work location.
- Why this job: Be a key player in driving innovation and ensuring secure, compliant infrastructure.
- Qualifications: Extensive IT support experience and strong knowledge of cloud services required.
- Other info: Travel to London or Wakefield office may be necessary; full UK driving licence needed.
The predicted salary is between 28800 - 48000 £ per year.
We are seeking an experienced IT Infrastructure Engineer to join our team. In this pivotal role, you will be responsible for supporting, maintaining, innovating, securing, and implementing infrastructure, network, cloud, server, and SaaS services. You’ll also provide 3rd-line support for end-user compute operations and act as a Subject Matter Expert (SME) for infrastructure-related queries.
You will be working on a hybrid basis with a mix of home and office. We’re flexible about where you might be based to undertake this role, but you’ll need to be able to travel into our London or Wakefield office when required. This role is essential to delivering robust and scalable infrastructure services that support our organisation's mission of providing exceptional services to our customers.
You will lead efforts to ensure the infrastructure is secure, compliant, and aligned with governmental and contractual obligations, while driving innovation and efficiency.
- Support and maintain IT infrastructure, including cloud, servers, and networks.
- Proven track record using ITIL and engineering practices in large-scale organisations.
- Manage patching, backups, and compliance for hybrid-cloud Microsoft environments.
- Resolve complex issues across networking, security, and end-user systems.
- Create and update technical documentation and IT governance.
- Optimise system performance and ensure high availability.
- Deliver IT education and development support for over 1,000 end users and their devices.
- Extensive IT support experience in large-scale environments.
- Strong knowledge of cloud services (IaaS, PaaS, SaaS) and hybrid-cloud infrastructure.
- Proficiency with Microsoft Azure, Windows Server, and PowerShell scripting.
- Full UK driving licence with site travel flexibility.
- Experience with Cisco networking, MECM, and security platforms.
- Knowledge of project management and IT governance frameworks.
Network Engineer ( Linux ) employer: City & Guilds
Contact Detail:
City & Guilds Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Engineer ( Linux )
✨Tip Number 1
Familiarise yourself with ITIL and engineering practices, as these are crucial for the role. Consider obtaining relevant certifications to demonstrate your expertise in managing IT infrastructure in large-scale environments.
✨Tip Number 2
Showcase your experience with cloud services, particularly Microsoft Azure, during networking events or meetups. Engaging with professionals in the field can help you gain insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've resolved complex issues in networking and security. Being able to articulate your problem-solving skills will set you apart during interviews.
✨Tip Number 4
Network with current employees at StudySmarter through LinkedIn or professional groups. Building connections can provide you with insider knowledge about the company culture and expectations for the role.
We think you need these skills to ace Network Engineer ( Linux )
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT infrastructure, cloud services, and networking. Emphasise your proficiency with Microsoft Azure, Windows Server, and PowerShell scripting, as well as any experience with Cisco networking.
Craft a Strong Cover Letter: In your cover letter, explain why you are a great fit for the Network Engineer role. Mention your experience with ITIL practices, your ability to resolve complex issues, and your commitment to delivering exceptional services.
Showcase Your Technical Skills: Include specific examples of your technical skills in your application. Discuss your experience with hybrid-cloud environments, patch management, and compliance, as well as any relevant certifications like Microsoft or CompTIA.
Highlight Your Soft Skills: Don’t forget to mention your soft skills, such as communication and teamwork. As this role involves providing IT education and support to end users, showcasing your ability to work collaboratively will strengthen your application.
How to prepare for a job interview at City & Guilds
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with IT infrastructure, particularly in cloud services and hybrid environments. Highlight specific projects where you've implemented or maintained systems, and be ready to answer technical questions that demonstrate your proficiency with tools like Microsoft Azure and PowerShell.
✨Demonstrate Problem-Solving Skills
Since the role involves resolving complex issues, think of examples from your past work where you successfully tackled challenging problems. Use the STAR method (Situation, Task, Action, Result) to structure your responses and clearly illustrate your thought process.
✨Understand ITIL and Governance Frameworks
Familiarise yourself with ITIL practices and how they apply to large-scale organisations. Be ready to discuss how you've used these frameworks in previous roles to improve efficiency and compliance, as this will show your alignment with the company's operational standards.
✨Prepare for Cultural Fit Questions
As you'll be working in a hybrid environment, it's important to convey your adaptability and teamwork skills. Think about how you can contribute to the company culture and support over 1,000 end users effectively, even when working remotely.
