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- Tasks: Join our Customer Sales Team and develop your sales skills while making outbound calls.
- Company: City & Guilds, a leading organisation committed to diversity and inclusion.
- Benefits: Competitive salary, bonus scheme, 25 days holiday, and private healthcare.
- Why this job: Grow your career in a supportive environment with flexible working options.
- Qualifications: Sales experience preferred; positive attitude and strong work ethic required.
- Other info: Ongoing training and progression opportunities available.
The predicted salary is between 28800 - 42000 £ per year.
Don’t miss this fantastic permanent opportunity to join our Customer Sales Team in Wakefield! This is a brilliant opportunity to develop your existing sales and account management skills with the potential to grow into a more senior sales role in time, or to work in other functions within the business.
Ideal candidates will have worked within a sales role and have the right transferable skills. Sales experience is desirable and we would welcome applicants that have worked within recruitment or call centre environments. We are looking for positive, self-motivated and committed people that enjoy working in a sales environment and making outbound telephone calls to deliver a first-class customer service.
Training and support are provided on the job as well as a clear and defined sales plan from your manager. You will be eligible for our sales incentive plan when you have passed your probationary period. The role is full time (35 hours a week) but we welcome applicants that would consider working on a part time or job share basis! We offer flexible working patterns and you can work between the hours of 8am and 6pm to suit your needs. These roles are based from our Wakefield office (WF1) so you must be within commuting distance. This is a full time Monday to Friday office-based role.
The benefits:
- Competitive salary and bonus scheme
- Progression opportunities and on the job full training and support
- 25 days holiday + bank holiday and Christmas shutdown + buy and sell holiday
- Free parking
- Private healthcare
- Life assurance
- Income protection
- Dental Insurance
Please note that we shortlist on an ongoing basis and may close the advert early depending on the number of applications. Please submit your application as soon as possible to avoid missing out on this opportunity!
About the role: Within our Direct Sales Team, we have roles covering new business and account management. As a Customer Sales Executive, you will be provided with ongoing training and support to work on both reactive and proactive sales campaigns in-line with our sales strategies for new business. Account management roles will be provided support and training based on growth, retention and threats to business. Our team cover our full range of products and services, delivered to both new and existing customers.
The successful candidate will manage their own pipeline activity through either managing a caseload of customers or new business objectives, predominantly over the phone / Microsoft teams but also email based as well. You will also follow up on warm leads from our sales inbox for new centre enquiries and general enquiries into the department, as well as working collaboratively with colleagues across the business to bring the right expertise. A key element of the role is also analysing trends and insights, to drive business decisions and continuous improvement.
About you: We are looking for motivated, hardworking and passionate individuals who are confident in making outbound sales calls and who have a strong resilient work ethic. We are looking for you to have core sales skills or experience in generating new business through cold and warm outreach, or experience in account management, particularly with a focus on driving growth and strengthening customer retention. You’ll be accountable for meeting your own deadlines, targets and KPIs so you must be customer-focused, have a passion for delivering a great customer experience and be comfortable working to quarterly targets. Finally, you’ll need great team working skills as well as possessing a flexible, adaptable approach and be motivated by new challenges.
What we offer: We offer the opportunity to work in an innovative, engaging and market-leading organisation with opportunities to develop your existing skills and explore new ones. As this is a sales based role, you will qualify for our sales incentive plan upon successful completion of your probation. You will also receive an excellent benefits package which typically includes 25 days holiday plus bank holidays, pension, private healthcare, volunteering opportunities and much more. Progression opportunities into senior sales roles or across the wider business. Flexible working patterns (full time 35 hours, part time/job share considered) between 8am–6pm.
Next steps and how to apply: If you think this is the role and organisation for you then we would love to hear from you. Please submit your CV and complete our short application form using the apply button.
Customer Sales Executive in Leeds employer: City & Guilds
Contact Detail:
City & Guilds Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Executive in Leeds
✨Tip Number 1
Get to know the company! Research City & Guilds and understand their mission, values, and products. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your sales pitch! Since this role is all about making outbound calls, rehearse how you'd introduce yourself and present the company's offerings. Confidence is key, so the more you practice, the better you'll perform!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application seen. Plus, it shows you're proactive and serious about the opportunity. Don’t wait too long, as we shortlist on an ongoing basis!
We think you need these skills to ace Customer Sales Executive in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Customer Sales Executive role. Highlight any sales experience, especially in recruitment or call centre environments, to show us you're a great fit!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about sales and how your previous roles have prepared you for this position. Be genuine and let your personality shine through – we love to see enthusiasm!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements and metrics. Did you exceed sales targets? Did you improve customer satisfaction? Numbers speak volumes, so make sure we see them!
Apply Early!: We shortlist applications on an ongoing basis, so don’t wait until the last minute! Submit your application through our website as soon as possible to avoid missing out on this fantastic opportunity.
How to prepare for a job interview at City & Guilds
✨Know Your Sales Stuff
Make sure you brush up on your sales knowledge before the interview. Understand the basics of outbound sales, account management, and customer service. Be ready to share examples from your past experiences that highlight your skills in these areas.
✨Show Your Passion
During the interview, let your enthusiasm for sales shine through! Talk about what excites you about working in a sales environment and how you enjoy making outbound calls. A positive attitude can really set you apart from other candidates.
✨Prepare for Common Questions
Anticipate questions related to your sales experience, such as how you've handled objections or closed deals in the past. Practise your responses so you can answer confidently and clearly, demonstrating your ability to meet targets and KPIs.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, and the sales incentive plan. This shows your interest in the role and helps you gauge if it's the right fit for you.