Senior Quality Manager in England

We are seeking a Senior Quality Manager to lead and develop our Centre Quality team, ensuring external quality assurance of centres aligns with City & Guilds\’ processes, regulatory requirements, and Centre Assessment Standards Scrutiny (CASS) strategy. This role will play a crucial part in mitigating risk, delivering an exceptional customer experience, and ensuring valid and reliable learner outcomes.

As a key leader, you will provide direction and support to a high-performing team, manage resources effectively, and foster a culture of continuous improvement and compliance with regulatory standards.

You will be working on a hybrid basis with an expectation to be in the office 2 days per week. There will be travel required to attend offices where your team are based. You will need to be within commuting distance of either our Warrington, Wakefield or Burntwood office.

At City & Guilds we recognise that an unconditional commitment to Diversity, Equity and Inclusion (DE&I) is fundamental to delivering our purpose of helping people, organisations and economies develop the skill they need for growth, and this extends to all people, organisations and wider stakeholders we work with, wherever we work.

We feel that it is important that City & Guilds is an organisation that reflects the diversity of modern society and is an inclusive organisation that ensures that everyone is supported so that they can achieve their best.

We encourage and welcome applications from members of underrepresented communities.

City & Guilds are a Disability confident employer. Please let us know if you require any support/adjustments at your interview and if successful any adjustments needed to support you in your role. If this is required, please email; careers@cityandguilds.com