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- Tasks: Join our Customer Sales Team to develop sales skills and manage customer accounts.
- Company: Dynamic company in Wakefield with a focus on growth and support.
- Benefits: Competitive salary, bonus scheme, 25 days holiday, and private healthcare.
- Other info: Ongoing training provided; apply soon to secure your chance!
- Why this job: Make an impact in sales while enjoying flexible working hours and career progression.
- Qualifications: Sales experience preferred; strong communication and teamwork skills essential.
The predicted salary is between 28800 - 42000 £ per year.
Don’t miss this fantastic permanent opportunity to join our Customer Sales Team in Wakefield! This is a brilliant opportunity to develop your existing sales and account management skills with the potential to grow into a more senior sales role in time, or to work in other functions within the business.
Ideal candidates will have worked within a sales role and have the right transferable skills. Sales experience is desirable and we would welcome applicants that have worked within recruitment or call centre environments. We are looking for positive, self-motivated and committed people that enjoy working in a sales environment and making outbound telephone calls to deliver a first-class customer service.
Training and support are provided on the job as well as a clear and defined sales plan from your manager. You will be eligible for our sales incentive plan when you have passed your probationary period. The role is full time (35 hours a week) but we welcome applicants that would consider working on a part time or job share basis! We offer flexible working patterns and you can work between the hours of 8am and 6pm to suit your needs. These roles are based from our Wakefield office (WF1) so you must be within commuting distance. This is a full time Monday to Friday office-based role.
The benefits:
- Competitive salary and bonus scheme
- Progression opportunities and on the job full training and support
- 25 days holiday + bank holiday and Christmas shutdown + buy and sell holiday
- Free parking
- Private healthcare
- Life assurance
- Income protection
- Dental Insurance
Within our Direct Sales Team, we have roles covering new business and account management. As a Customer Sales Executive, you will be provided with ongoing training and support to work on both reactive and proactive sales campaigns in-line with our sales strategies for new business. Account management roles will be provided support and training based on growth, retention and threats to business.
The successful candidate will manage their own pipeline activity through either managing a caseload of customers or new business objectives, predominantly over the phone / Microsoft teams but also email based as well. You will also follow up on warm leads from our sales inbox for new centre enquiries and general enquiries into the department, as well as working collaboratively with colleagues across the business to bring the right expertise. A key element of the role is also analysing trends and insights, to drive business decisions and continuous improvement.
We are looking for motivated, hardworking and passionate individuals who are confident in making outbound sales calls and who have a strong resilient work ethic. We are looking for you to have core sales skills or experience in generating new business through cold and warm outreach, or experience in account management, particularly with a focus on driving growth and strengthening customer retention.
You’ll be accountable for meeting your own deadlines, targets and KPI’s so you must be customer-focused, have a passion for delivering a great customer experience and be comfortable working to quarterly targets. Finally, you’ll need great team working skills as well as possessing a flexible, adaptable approach and be motivated by new challenges.
Customer Sales Executive employer: City & Guilds
Contact Detail:
City & Guilds Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Executive
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and culture. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 3
Show off your sales skills! Be ready to share specific examples of how you've successfully closed deals or managed accounts in the past. Numbers and results speak volumes, so don’t be shy about showcasing your achievements.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Sales Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Sales Executive role. Highlight your sales experience and any relevant skills that match the job description. We want to see how your background fits with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and explain why you’re the perfect fit for our team. Don’t forget to mention any specific experiences that relate to outbound sales or customer service.
Showcase Your Achievements: When detailing your past roles, focus on your achievements rather than just responsibilities. Use numbers and examples to demonstrate how you’ve driven sales or improved customer satisfaction. We love seeing results!
Apply Through Our Website: To make sure your application gets noticed, apply directly through our website. It’s the best way to ensure we receive your details promptly and can start considering you for this fantastic opportunity!
How to prepare for a job interview at City & Guilds
✨Know Your Sales Stuff
Brush up on your sales techniques and be ready to discuss your previous experiences. Think about specific examples where you successfully closed a deal or managed a challenging customer situation. This will show that you’re not just familiar with sales, but that you can also apply your skills effectively.
✨Show Off Your Customer Service Skills
Since this role is all about delivering first-class customer service, prepare to share stories that highlight your ability to connect with customers. Think of times when you went above and beyond to help someone or turned a negative experience into a positive one.
✨Be Ready for Role-Play
Expect some role-play scenarios during the interview. This is a great way for them to see how you handle sales calls. Practice common sales pitches and objections beforehand so you can respond confidently and naturally.
✨Ask Smart Questions
Prepare thoughtful questions about the company’s sales strategies, team dynamics, and growth opportunities. This shows that you’re genuinely interested in the role and eager to contribute to their success. Plus, it gives you a chance to assess if the company is the right fit for you!