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- Tasks: Support teams by greeting visitors and handling customer enquiries while providing admin support.
- Company: Join City & Guilds Training, a leader in vocational education.
- Benefits: Enjoy 25 days holiday, pension, private healthcare, and career development opportunities.
- Other info: Full-time apprenticeship with great potential for growth.
- Why this job: Kickstart your career with hands-on experience in customer service and administration.
- Qualifications: Be organised, friendly, and eager to learn.
The predicted salary is between 18000 - 25000 £ per year.
City & Guilds Training in Wakefield seeks a Customer Service Administrator Apprentice to support teams while completing a Level 3 Customer Service Apprenticeship. This full-time position involves various responsibilities including greeting visitors, handling customer enquiries, and providing administrative support.
Candidates should be organised, friendly, and eager to learn. The apprenticeship offers opportunities for career development, a base salary, 25 days holiday, pension, and private healthcare.
Customer Service Apprentice & Admin Assistant (Level 3) employer: City & Guilds Training
Contact Detail:
City & Guilds Training Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Apprentice & Admin Assistant (Level 3)
✨Tip Number 1
Make sure you research City & Guilds Training and understand their values. When you know what they stand for, you can tailor your approach during interviews to show how you fit right in with their team.
✨Tip Number 2
Practice your customer service skills before the interview. Think about common scenarios you might face as an apprentice and how you'd handle them. This will help you feel more confident when discussing your experience.
✨Tip Number 3
Don’t underestimate the power of a friendly smile! When you meet the team or potential colleagues, being approachable and positive can make a lasting impression. Remember, they’re looking for someone who’s not just organised but also a great fit for their culture.
✨Tip Number 4
Apply through our website for the best chance at landing the role. We want to see your application directly, so don’t miss out on this opportunity to showcase your enthusiasm for the Customer Service Apprentice position!
We think you need these skills to ace Customer Service Apprentice & Admin Assistant (Level 3)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly side shine through! We want to see who you are beyond your qualifications, so don’t be afraid to inject a bit of your personality into your cover letter.
Tailor Your Application: Make sure to customise your application for the Customer Service Apprentice role. Highlight any relevant experience or skills that match the job description, like handling customer enquiries or providing admin support.
Be Organised: Keep your application neat and tidy. Use clear headings and bullet points where necessary. An organised application reflects your ability to manage tasks effectively, which is key for this role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at City & Guilds Training
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Customer Service Administrator Apprentice. Familiarise yourself with tasks like greeting visitors and handling customer enquiries. This will help you demonstrate your enthusiasm and readiness to take on the role.
✨Show Off Your Organisational Skills
Since the job requires being organised, think of examples from your past experiences where you've successfully managed tasks or projects. Be ready to share how you prioritise your workload and keep everything in order, as this will impress the interviewers.
✨Be Friendly and Approachable
As a Customer Service Apprentice, having a friendly demeanour is key. Practice your smile and positive body language before the interview. Remember, they’re looking for someone who can create a welcoming atmosphere for visitors and customers alike.
✨Ask Questions About Career Development
Show your eagerness to learn by asking about the career development opportunities available through the apprenticeship. This not only demonstrates your ambition but also your commitment to growing within the company, which is something they’ll appreciate.