At a Glance
- Tasks: Mark customer service assessments and ensure quality standards are met.
- Company: Join City & Guilds, a leader in vocational education and training.
- Benefits: Flexible working hours and the chance to enhance your teaching skills.
- Other info: Marking period from June 26 to July 24, 2026.
- Why this job: Make a difference by shaping the future of customer service professionals.
- Qualifications: Recent teaching or assessment experience, computer literacy, and strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
City & Guilds - Associate Recruitment is seeking additional markers for Customer Service Levels 1 and 2. The role requires marking scripts according to specific guidelines and participating in training and standardisation meetings.
Successful candidates will need:
- Recent experience in teaching or assessment
- Computer literacy
- Strong communication skills
The marking period runs from June 26 to July 24, 2026.
Customer Service Assessment Marker employer: City & Guilds - Associate Recruitment
City & Guilds is an exceptional employer that values the contributions of its team members, offering a collaborative work culture where your expertise in customer service assessment can truly shine. With a focus on professional development, employees are encouraged to grow through training and standardisation meetings, ensuring that you are well-equipped to excel in your role. Located in a vibrant environment, this position not only provides meaningful work but also the opportunity to make a significant impact on learners' journeys.
Contact Detail:
City & Guilds - Associate Recruitment Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assessment Marker
✨Tip Number 1
Get familiar with the marking guidelines before you apply. Understanding what’s expected will not only help you in the role but also show us that you’re serious about the position.
✨Tip Number 2
Brush up on your communication skills! Since this role involves marking and possibly discussing scripts, being able to articulate your thoughts clearly is key. Practice explaining your marking decisions to a friend or colleague.
✨Tip Number 3
Don’t forget to highlight your recent teaching or assessment experience when you chat with us. We want to know how your background makes you a great fit for this role!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re tech-savvy, which is a bonus for this role.
We think you need these skills to ace Customer Service Assessment Marker
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your recent experience in teaching or assessment. We want to see how your background aligns with the role, so don’t hold back on those relevant skills!
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for the role.
Tailor Your Application:Take a moment to tailor your application to the specific requirements mentioned in the job description. We love seeing candidates who take the time to connect their skills with what we’re looking for!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at City & Guilds - Associate Recruitment
✨Know the Guidelines Inside Out
Make sure you familiarise yourself with the specific marking guidelines for Customer Service Levels 1 and 2. Understanding these will not only help you answer questions confidently but also show that you're serious about the role.
✨Showcase Your Teaching Experience
Be ready to discuss your recent experience in teaching or assessment. Prepare examples of how you've successfully communicated complex ideas to students, as this will highlight your strong communication skills.
✨Demonstrate Computer Literacy
Since the role requires computer literacy, brush up on any relevant software or tools you might use for marking. If you have experience with online assessment platforms, mention it during the interview to showcase your tech-savviness.
✨Engage in Standardisation Discussions
Express your willingness to participate in training and standardisation meetings. You could even prepare a few questions or points to discuss, showing that you're proactive and eager to collaborate with the team.
