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For Companies At a Glance
- Tasks: Manage access control, assist visitors, and ensure security in a dynamic library environment.
- Company: Join a forward-thinking company leading in security and facilities management.
- Benefits: Earn £12.60 per hour with flexible shifts and a supportive work culture.
- Why this job: Be part of a team that values safety and customer service in a vibrant setting.
- Qualifications: Strong communication skills and a proactive mindset are essential.
- Other info: Enjoy a role with varied responsibilities and opportunities for personal growth.
Overview
Role: University Nights Library Administrator
Shift Pattern: 22:45pm – 07:45am (36 hours a week, 4 on, 3 off)
Pay rate: £12.60 Per hour
Location: Canterbury, CT2
Our customer is a forward-thinking privately-owned company who are a leading provider of professional integrated bespoke security and facilities management services, giving their clients a flexible and scalable approach to addressing their security and FM requirements in their businesses across an array of sectors including educational settings / student accommodation, healthcare, charitable, corporate / estate management, warehouse / distribution, social housing, utilities, shopping centres / retail parks.
Responsibilities
- Access control and keeping access / egress records
- Maintenance of logbooks and registers
- Notifying appropriate people that a visitor has arrived to see them
- Keeping track of the people arriving for appointments and when they leave the building
- Answering phone calls and responding appropriately to the callers needs
- Dealing with visitors and their requests
- Receive and pass on mail deliveries
- Assist visitors when leaving the premises, e.g. arrange taxis
- Answer alarms and investigate disturbances
- Monitor and authorize entrance and departure of employees and other persons to guard against theft and maintain security of your premises
- Contact the police or fire departments in cases of emergency
- Check alarm circuits and ensure the alarm system is functioning properly
- Monitor and adjust controls that regulate building systems, such as air conditioning, furnace
- Assisting with book returns
Essential Experience
- Smart, Professional and inspire confidence to our clients
- Must be competent in incident report writing
- Good radio skills
- Good communication skills on all levels
- Strong Customer service skills
- Confident in conflict management skills, Safeguarding and prevention
- Strong work ethic and proactive mindset to resolve all concerns to client expectation
Equal Opportunity
Our customer is committed to equal opportunities. We welcome applications from candidates irrespective of ethnic origin, gender, marital status, religious belief, sexual orientation, disability, or age
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University Nights Library Administrator employer: City Group Recruitment
Contact Detail:
City Group Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land University Nights Library Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work in security and facilities management. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to their success.
✨Tip Number 3
Practice your responses to common interview questions, especially around customer service and conflict management. We want you to feel confident and ready to showcase your skills when it counts!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace University Nights Library Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience that matches the role of University Nights Library Administrator. We want to see how your skills in customer service and incident report writing can shine through!
Craft a Compelling Cover Letter: Your cover letter is your chance to show us your personality! Share why you're excited about this role and how you can contribute to our team. Keep it professional but let your enthusiasm for the position come through.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at City Group Recruitment
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a University Nights Library Administrator. Familiarise yourself with access control procedures, incident report writing, and customer service expectations. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role involves interacting with visitors and handling phone calls, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially in conflict management or customer service situations. This will demonstrate your ability to handle various scenarios professionally.
✨Demonstrate Your Proactive Mindset
Employers love candidates who take initiative. Think of instances where you've gone above and beyond to resolve issues or improve processes. Share these stories during your interview to highlight your strong work ethic and proactive approach, which are crucial for maintaining security and client satisfaction.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and specific challenges the library faces. This not only shows your interest but also helps you gauge if the role is the right fit for you. Plus, it gives you a chance to engage with the interviewer on a deeper level.
