Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional customer service and drive sales in a dynamic estate agency.
- Company: Join an award-winning estate agency with a focus on recognition and excellence.
- Benefits: Competitive salary, uncapped earnings, training, and personal health care.
- Why this job: Be part of a successful team and grow your career in a thriving environment.
- Qualifications: Experience in customer service management and strong communication skills required.
- Other info: Exciting career development opportunities and annual awards for top performers.
The predicted salary is between 25500 - 50000 £ per year.
Salary: £25,500, plus commission and salary. Our highly successful client is looking for a Sales Customer Manager. This is a chance to join an award-winning Estate Agency which offers a structured career path up to regional management level. If you enjoy recognition and strive to be the best at everything you do then this is the perfect opportunity to join a hugely successful and expanding Estate Agency that rewards and recognises excellence.
As a Sales Customer Manager, you will need to:
- Consistently provide exceptional customer service to ensure we deliver on commitments to retain clients and engage positively with all customers to ensure they become referrers of future customers and clients.
- Ensure all personal and branch activity and income targets are exceeded.
- Assist the manager with the structure and organisation of the office diary to ensure adequate time is given to key activities (e.g. applicant management, client feedback, canvassing etc.).
- Assist in the company goal to create the largest active market share of any agent in the area.
- Assist the manager to ensure branch staff adhere to the company business priorities and constantly deliver exceptional client standards.
- Provide exceptional customer service at all times to encourage commendations and recommendations.
The ideal candidate will:
- Have experience required in a customer service management role.
- Have excellent communication skills over the telephone and face to face to ensure the development of strong working relationships.
- Be able to take a lead role in branch activity and drive sales conversion.
- Be enthusiastic and proactive with a strong work ethic.
- Possess the ability to act as a role model by adhering to company standards, whilst continuously exceeding activity and income targets.
- Be able to liaise with clients and customers confidently and professionally.
- Be ambitious and career orientated.
- Be a car owner with a full driving licence.
- Be insured for business use.
- Have the legal right to work in the UK.
In return, you can expect to receive:
- A full training programme covering all aspects of the company and its methods for generating market share.
- Uncapped OTE opportunities ranging through to £40,000-£50,000 with additional bonus incentives.
- Top performers are rewarded for success.
- Continuous exciting career and personal development opportunities.
- Annual award trips and prizes.
- A paid day off for your birthday after successful pass of probation.
- Increasing holiday entitlement from 2 years’ service.
- Personal private health care provided on successful pass of probation.
Sales Customer Manager employer: City Group Recruitment
Contact Detail:
City Group Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Customer Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join online forums, or even hit up social media groups related to estate agency. The more people you know, the better your chances of landing that Sales Customer Manager role.
✨Tip Number 2
Practice your pitch! You never know when you'll get a chance to impress someone. Prepare a quick introduction about yourself and what you bring to the table. Make it engaging and memorable, so they think of you when opportunities arise.
✨Tip Number 3
Follow up after interviews! A simple thank-you email can go a long way. It shows you're genuinely interested in the position and helps keep you on their radar. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Sales Customer Manager role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you stand out. Plus, applying directly can sometimes give you an edge over other candidates. So, get your application in and let’s get you that dream job!
We think you need these skills to ace Sales Customer Manager
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service management. We want to see how you've gone above and beyond to provide exceptional service, as this is key for the Sales Customer Manager role.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. This shows us you’re genuinely interested in the position.
Be Enthusiastic!: Let your passion shine through in your application. We love candidates who are ambitious and career-oriented, so don’t be shy about sharing your goals and what excites you about this opportunity.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This helps us keep track of your application and ensures it gets the attention it deserves!
How to prepare for a job interview at City Group Recruitment
✨Know Your Customer Service Stuff
Make sure you brush up on your customer service skills before the interview. Be ready to share specific examples of how you've gone above and beyond for clients in the past. This role is all about exceptional service, so showing that you can deliver it will definitely impress.
✨Show Off Your Communication Skills
Since this job involves a lot of interaction with clients, practice your communication skills. Think about how you can convey your ideas clearly and confidently, both over the phone and face-to-face. You might even want to do a mock interview with a friend to get comfortable.
✨Demonstrate Your Ambition
This position is perfect for someone who’s career-oriented. Be prepared to discuss your career goals and how this role fits into your plans. Showing that you're eager to grow within the company will resonate well with the interviewers.
✨Prepare Questions About the Company
Do your homework on the estate agency and come up with thoughtful questions to ask during the interview. This shows that you're genuinely interested in the company and its success. Plus, it gives you a chance to find out if it's the right fit for you too!