Site Security Manager in Royal Tunbridge Wells

Job Title: Security Manager

Do not wait to apply after reading this description a high application volume is expected for this opportunity.
Location: Tunbridge Wells (TN1)
Salary: £16.50 per hour | Approx. £34,320 per year (based on 40 hours/week)
Job Type: Permanent, Full-Time
Working Hours: Flexibility required mixture of day and night coverage; Saturdays required initially

Job Description

Were seeking a confident and experienced Retail Security Manager to take full ownership of security operations at a busy retail site. You\’ll be responsible for ensuring the safety of staff and customers, managing a team of officers, and maintaining high security standards across the premises.

This is a hands-on management role ideal for someone who thrives in a fast-paced retail environment and is ready to lead by example.

Key Responsibilities

*

* Manage day-to-day security operations and team performance

* Roster planning, holiday/absence management, and staff coverage

* Conduct 1:2:1s, train new officers, and upskill the existing team

* Ensure visibility across all shifts, including weekends and nights

* Work every Saturday initially to support peak trading

* Monitor CCTV, handle incidents, and complete clear reports

* Complete risk assessments and site audits annually

* Create and update SOPs and Assignment Instructions

* Review and implement changes in line with Martyns Law

* Manage on-site Health & Safety, incident handling, and reporting

* Produce monthly service reports and analyse incident data

* Report to the support team and liaise with site and emergency services

Requirements

* Previous experience in a security management or senior supervisory role (retail preferred)

* SIA Door Supervisor Licence (CCTV Licence desirable)

* Strong leadership, communication, and problem-solving skills

xiskglj * Flexible with working hours including evenings and weekends

* Confident handling incidents and maintaining professional conduct

* Competent with report writing and basic IT systems

What We Offer

* Career development and progression opportunities

* Supportive and professional team environment

* Training and upskilling opportunities

* Pension, uniform provided

City Group is committed to equal opportunities. We welcome applications from candidates irrespective of ethnic origin, gender, marital status, religious belief, sexual orientation, disability, or age