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- Tasks: Join our retail security team, ensuring safety and monitoring CCTV.
- Company: Work with a leading provider of bespoke security services across various sectors.
- Benefits: Enjoy a regular shift pattern and a supportive team environment.
- Why this job: Gain valuable experience in a professional setting while making a difference.
- Qualifications: Must have valid SIA and CCTV licences, plus strong communication skills.
- Other info: Open to all applicants; we value diversity and inclusion.
Retail Security Officer (SIA + CCTV Licensed) Location: Tunbridge Wells TN1 Pay Rate: £13.27 per hour Hours: Average 40 hours per week Shifts: Days or Nights, Monday to Sunday (Mixed shift pattern) We are currently recruiting professional and reliable Security Officers to join a retail security team. This is an excellent opportunity for individuals with SIA and CCTV licences, offering a consistent shift pattern and a professional working environment. About the Company Our client is a forward-thinking, privately-owned organisation and a leading provider of professional, integrated, and bespoke security and facilities management services. Operating across a wide range of sectors including education, student accommodation, healthcare, charitable organisations, corporate estates, warehousing and distribution, social housing, utilities, and retail parks they deliver tailored solutions with a commitment to flexibility, reliability, and quality. Requirements: * Valid SIA Door Supervisor licence * Valid CCTV licence * Driving licence essential * Excellent English communication skills * Well-presented with strong customer service abilities * Confident using a computer * Good housekeeping and cleanliness standards * Must be eligible to work in the UK Key Duties: * Access control and maintaining entry/exit records * CCTV control room monitoring * Maintenance of logbooks and registers * Welcoming and notifying staff of visitor arrivals * Tracking visitor movements and appointments * Answering phone calls and handling enquiries professionally * Receiving and distributing mail deliveries * Assisting visitors when leaving the premises (e.g., arranging taxis) * Responding to alarms and disturbances * Monitoring and authorising staff and visitor movements * Liaising with police or fire services in case of emergencies * Checking and maintaining alarm systems * Monitoring and adjusting building systems, such as air conditioning and heating What We Offer: * Regular shift pattern * Reputable retail environment * Supportive and professional team City Group is committed to being an equal opportunities employer. We welcome applications from all individuals regardless of age, gender, ethnicity, religion, disability, sexual orientation, or marital status
Retail Security Officer (SIA + CCTV Licensed) employer: City Group Recruitment
Contact Detail:
City Group Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Security Officer (SIA + CCTV Licensed)
✨Tip Number 1
Familiarise yourself with the specific security protocols and procedures used in retail environments. Understanding how to handle various situations, such as theft or emergencies, will demonstrate your preparedness and professionalism during interviews.
✨Tip Number 2
Network with current or former retail security officers to gain insights into the role and the company culture. This can provide you with valuable information that you can use to tailor your approach when discussing your suitability for the position.
✨Tip Number 3
Showcase your customer service skills during any interactions with the hiring team. As a Retail Security Officer, you'll need to balance security with a welcoming presence, so highlighting your ability to engage positively with customers can set you apart.
✨Tip Number 4
Be prepared to discuss your experience with CCTV systems and any relevant technology during interviews. Demonstrating your technical knowledge and comfort with monitoring equipment will reassure employers of your capability in this role.
We think you need these skills to ace Retail Security Officer (SIA + CCTV Licensed)
Some tips for your application 🫡
Highlight Relevant Licences: Make sure to prominently mention your valid SIA Door Supervisor and CCTV licences in your CV and cover letter. These are essential for the role, so they should be easy to spot.
Showcase Communication Skills: Since excellent English communication skills are a requirement, provide examples of how you've effectively communicated in previous roles. This could be through customer service experiences or teamwork scenarios.
Detail Your Experience: If you have prior experience in security or related fields, detail your responsibilities and achievements. Mention any specific duties that align with the key duties listed in the job description.
Tailor Your Application: Customise your CV and cover letter to reflect the values and requirements of the company. Use keywords from the job description to demonstrate that you understand what they are looking for in a candidate.
How to prepare for a job interview at City Group Recruitment
✨Showcase Your Licences
Make sure to bring your SIA and CCTV licences to the interview. Highlighting your qualifications early on will demonstrate your readiness for the role and show that you meet the essential requirements.
✨Demonstrate Strong Communication Skills
Since excellent English communication skills are a must, practice articulating your thoughts clearly. Be prepared to discuss scenarios where you've effectively communicated with customers or colleagues in previous roles.
✨Emphasise Customer Service Experience
Retail security is not just about monitoring; it's also about providing a welcoming environment. Share examples of how you've handled customer interactions positively, showcasing your strong customer service abilities.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in security situations. Think of past experiences where you had to respond to alarms or disturbances, and be ready to explain your thought process and actions.
