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- Tasks: Lead security operations and manage a team in a busy retail environment.
- Company: Join City Group, a supportive company committed to equal opportunities.
- Benefits: Enjoy career development, training, pension, and a uniform provided.
- Why this job: Perfect for those who thrive in fast-paced settings and want to make a difference.
- Qualifications: Experience in security management and an SIA Door Supervisor Licence required.
- Other info: Flexibility needed for varied shifts, including weekends.
The predicted salary is between 30000 - 38000 £ per year.
Job Title: Security Manager Location: Tunbridge Wells (TN1) Salary: £16.50 per hour | Approx. £34,320 per year (based on 40 hours/week) Job Type: Permanent, Full-Time Working Hours: Flexibility required mixture of day and night coverage; Saturdays required initially Job Description Were seeking a confident and experienced Retail Security Manager to take full ownership of security operations at a busy retail site. You\’ll be responsible for ensuring the safety of staff and customers, managing a team of officers, and maintaining high security standards across the premises. This is a hands-on management role ideal for someone who thrives in a fast-paced retail environment and is ready to lead by example. Key Responsibilities * * Manage day-to-day security operations and team performance * Roster planning, holiday/absence management, and staff coverage * Conduct 1:2:1s, train new officers, and upskill the existing team * Ensure visibility across all shifts, including weekends and nights * Work every Saturday initially to support peak trading * Monitor CCTV, handle incidents, and complete clear reports * Complete risk assessments and site audits annually * Create and update SOPs and Assignment Instructions * Review and implement changes in line with Martyns Law * Manage on-site Health & Safety, incident handling, and reporting * Produce monthly service reports and analyse incident data * Report to the support team and liaise with site and emergency services Requirements * Previous experience in a security management or senior supervisory role (retail preferred) * SIA Door Supervisor Licence (CCTV Licence desirable) * Strong leadership, communication, and problem-solving skills * Flexible with working hours including evenings and weekends * Confident handling incidents and maintaining professional conduct * Competent with report writing and basic IT systems What We Offer * Career development and progression opportunities * Supportive and professional team environment * Training and upskilling opportunities * Pension, uniform provided City Group is committed to equal opportunities. We welcome applications from candidates irrespective of ethnic origin, gender, marital status, religious belief, sexual orientation, disability, or age
Retail Security Manager employer: City Group Recruitment
Contact Detail:
City Group Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Security Manager
✨Tip Number 1
Familiarise yourself with the specific security challenges faced in retail environments. Understanding common issues like theft, customer safety, and emergency response will help you demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the security industry, especially those with experience in retail. Attend local security events or join online forums to connect with others who can provide insights or even referrals for the position.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to share specific examples of how you've handled incidents or improved security operations in previous roles.
✨Tip Number 4
Research Martyn's Law and other relevant regulations to show your commitment to compliance and safety standards. Being knowledgeable about these laws will set you apart as a candidate who takes security seriously.
We think you need these skills to ace Retail Security Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in security management, particularly in retail. Emphasise your leadership skills and any specific achievements that demonstrate your ability to manage a team effectively.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for security management and your understanding of the retail environment. Mention your SIA Door Supervisor Licence and any other relevant qualifications, and explain how your experience aligns with the responsibilities outlined in the job description.
Highlight Key Skills: In your application, focus on key skills such as incident handling, report writing, and team training. Provide examples of how you've successfully managed security operations in previous roles, especially in fast-paced settings.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a security management role.
How to prepare for a job interview at City Group Recruitment
✨Showcase Your Leadership Skills
As a Retail Security Manager, you'll need to demonstrate strong leadership abilities. Be prepared to discuss your previous experiences managing teams, handling conflicts, and training new staff. Use specific examples to illustrate how you've successfully led a team in a fast-paced environment.
✨Know the Key Responsibilities
Familiarise yourself with the key responsibilities outlined in the job description. Be ready to talk about how you would manage day-to-day operations, conduct risk assessments, and ensure compliance with health and safety regulations. This shows that you understand the role and are prepared to take ownership.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle incidents. Think of past situations where you had to make quick decisions or manage emergencies, and be ready to explain your thought process and the outcomes.
✨Demonstrate Your Communication Skills
Effective communication is crucial in this role. During the interview, focus on how you convey information clearly and professionally. Highlight your experience in report writing and liaising with various stakeholders, including emergency services, to show that you can maintain professionalism under pressure.
