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- Tasks: Manage site access and ensure security at a busy distribution centre.
- Company: Join a dynamic team at a major distribution centre in Basingstoke.
- Benefits: Earn £12.60 per hour with flexible shifts and a supportive work environment.
- Why this job: Be part of a crucial operation, ensuring safety and security while providing excellent customer service.
- Qualifications: SIA Door Supervisor Licence and strong communication skills required.
- Other info: Great opportunity for career growth in a diverse and inclusive workplace.
The predicted salary is between 11 - 14 £ per hour.
Location: TBC
Start Date: December 2025
Pay Rate: £12.60 per hour
About the Role
We are recruiting Gatehouse Security Officers to join our clients team at a brand-new major distribution centre in Basingstoke. This is an exciting opportunity to be part of a busy, high-demand gatehouse operation, ensuring the smooth and secure running of site access 24/7.
You will work as part of a two-officer team per shift, with responsibilities including access control, logging vehicle movements, maintaining site security, and providing exceptional customer service.
Shifts & Hours
- Full flexibility required
- 12 hour shifts days and nights
Key Responsibilities
- Managing site access through a busy gatehouse.
- Recording and monitoring vehicle movements using computer systems.
- Conducting site patrols during quieter periods.
- Providing professional customer service to staff, visitors, and contractors.
- Maintaining a safe and secure environment at all times.
Requirements
- SIA Door Supervisor Licence (DS) essential
- Full UK Driving Licence essential
- Excellent communication skills (written & verbal).
- Strong IT skills (MS Office Suite and security systems).
- Previous experience in a gatehouse or high-demand security environment is desirable.
- Customer-focused with the ability to remain calm and professional under pressure.
Our customer is committed to being an equal opportunities employer. We welcome applications from all individuals regardless of age, gender, ethnicity, religion, disability, sexual orientation, or marital status.
Gatehouse Security Relief officer (Basingstoke) in Hampshire employer: City Group Recruitment
Contact Detail:
City Group Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gatehouse Security Relief officer (Basingstoke) in Hampshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry or even those who work at the distribution centre. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Since you'll be dealing with staff, visitors, and contractors, think of examples where you've provided exceptional service in the past.
✨Tip Number 3
Show off your tech skills! Familiarise yourself with common security systems and MS Office tools. Being able to demonstrate your IT proficiency during the interview can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to apply directly!
We think you need these skills to ace Gatehouse Security Relief officer (Basingstoke) in Hampshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in security and customer service. We want to see how your skills match the role of a Gatehouse Security Relief Officer, so don’t be shy about showcasing your SIA licence and any previous roles in high-demand environments.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your flexibility with shifts and your ability to handle pressure while maintaining professionalism. We love a good story, so share your experiences!
Show Off Your IT Skills: Since you'll be using computer systems to log vehicle movements, make sure to mention your IT skills in your application. Highlight your proficiency with MS Office and any specific security systems you've worked with before. We need tech-savvy individuals!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at this exciting new distribution centre!
How to prepare for a job interview at City Group Recruitment
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Gatehouse Security Relief Officer. Familiarise yourself with access control procedures, vehicle movement logging, and the importance of maintaining site security. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since providing exceptional customer service is key in this role, think of examples from your past experiences where you've successfully handled difficult situations or provided support to others. Be ready to discuss how you can remain calm and professional under pressure, as this will impress your interviewers.
✨Highlight Your IT Proficiency
As the job requires strong IT skills, especially with MS Office and security systems, be prepared to talk about your experience with these tools. If you have any specific examples of how you've used technology to improve security processes or communication, share those during the interview.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities in high-demand situations. Think about how you would manage site access during peak times or handle a security breach. Practising these scenarios can help you articulate your thought process clearly and demonstrate your suitability for the role.
