At a Glance
- Tasks: Join us as a Corporate Relief Officer, ensuring safety through patrols and customer assistance.
- Company: Be part of a leading security and facilities management company in Central London.
- Benefits: Enjoy flexible shifts, competitive pay, and opportunities for professional growth.
- Why this job: Make a real impact in diverse environments while developing your skills in a supportive culture.
- Qualifications: Must have a valid SIA DS licence, strong communication skills, and a proactive mindset.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
The predicted salary is between 30000 - 42000 £ per year.
Location: London Zones 1-6
Pay Rate: (Site dependent)
Shift Pattern: Days/Nights must be fully flexible
Our customer is a forward-thinking privately-owned company who are a leading provider of professional integrated bespoke security and facilities management services, giving their clients a flexible and scalable approach to addressing their security and FM requirements in their businesses across an array of sectors including educational settings, healthcare, charitable, corporate management, warehouse distribution, social housing, utilities, and retail parks.
Duties: (Site Dependent)
- Patrols: Conducting routine internal and external patrols to ensure safety and security.
- Reception Duties: Managing front desk operations, welcoming visitors, and ensuring proper sign-in/out procedures.
- Control Room Operations: Monitoring and operating CCTV systems and access control mechanisms. Responding to alarms and incidents promptly and appropriately.
- Communication: Answering telephones professionally and responding to emails in a timely manner. Communicating effectively with team members, management, and external parties as required.
- Car Park & Loading Bay Monitoring: Overseeing car parks and loading bays to ensure they are secure and orderly.
- Customer Assistance: Assisting customers, residents, or tenants with inquiries or concerns. Providing a visible security presence to offer reassurance and support.
Essential Experience:
- Smart, Professional and inspire confidence to our clients
- Always exhibit outstanding customer service
- Good communication skills on all levels
- Strong work ethic and proactive mindset to resolve all concerns to expectation
- Security Officers must hold a valid SIA DS licence
- Basic computer skills (word, excel etc)
- Driving Licence and access to own vehicle
Desirable:
- Valid CCTV licence
City Group is committed to equal opportunities. We welcome applications from candidates irrespective of ethnic origin, gender, marital status, religious belief, sexual orientation, disability, or age.
Corporate Relief Officer- Central London employer: City Group Recruitment
Contact Detail:
City Group Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Relief Officer- Central London
✨Tip Number 1
Familiarise yourself with the specific security protocols and procedures relevant to the sectors mentioned in the job description. Understanding the nuances of security in educational settings, healthcare, and corporate environments will give you an edge during interviews.
✨Tip Number 2
Highlight your customer service skills in conversations or networking opportunities. Since outstanding customer service is essential for this role, be prepared to share examples of how you've successfully assisted clients or resolved issues in previous positions.
✨Tip Number 3
Make sure to showcase your communication skills during any interactions with us or potential employers. Practice articulating your thoughts clearly and confidently, as effective communication is key in this role, especially when dealing with team members and external parties.
✨Tip Number 4
If you have a valid CCTV licence, be sure to mention it when discussing your qualifications. This can set you apart from other candidates, as it demonstrates your readiness to handle control room operations effectively.
We think you need these skills to ace Corporate Relief Officer- Central London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the duties of a Corporate Relief Officer. Emphasise your customer service skills, communication abilities, and any previous security experience.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the requirements mentioned in the job description. Mention your SIA DS licence and any other relevant qualifications, and explain why you are a good fit for the role.
Showcase Flexibility: Since the role requires full flexibility in shift patterns, make sure to mention your availability clearly in your application. Highlight any previous experience working varied shifts or in dynamic environments.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at City Group Recruitment
✨Dress to Impress
Make sure to dress smartly and professionally for your interview. First impressions matter, especially in a role that requires you to inspire confidence in clients.
✨Know the Company
Research the company thoroughly before your interview. Understand their values, services, and the sectors they operate in. This will help you tailor your answers and show genuine interest.
✨Demonstrate Customer Service Skills
Be prepared to discuss your previous customer service experiences. Highlight specific examples where you went above and beyond to assist customers, as this role heavily relies on outstanding service.
✨Showcase Communication Abilities
Effective communication is key in this position. Practice articulating your thoughts clearly and confidently, and be ready to demonstrate how you handle communication with various stakeholders.