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- Tasks: Lead a dynamic team in managing sales progression from agreement to completion.
- Company: Join a thriving estate agency with a focus on career growth and teamwork.
- Benefits: Competitive salary, annual incentive trips, birthday off, and increasing holiday entitlement.
- Why this job: Shape your career in a supportive environment while making a real impact.
- Qualifications: Experience in sales progression or estate agency and strong leadership skills.
- Other info: Enjoy continuous development opportunities and mentoring from company directors.
The predicted salary is between 25000 - 40000 £ per year.
About the job
Salary: £25000-£40000 basic dependent on experience plus commission and bonus
This is an exciting opportunity for a motivated Sales Progression Team Leader. The hours are Monday – Friday. This is an ideal opportunity for an experienced estate agency professional looking to further their career and enjoy normal office hours Monday-Friday.
As a Sales Progression Team Leader, you will need to:
- Manage the file progression process of sales from Sales Agreed to Completion
- Hold a daily team meeting at 8.45am to 9.00am to discuss teams key activities and objectives for the day ahead
- Manage a team of staff providing motivation, focus and direction. This would also include monitoring the team to ensure company key processes are being met.
- Coach and develop the team to ensure that staff have the right levels of business/conveyancing knowledge to be able to deal with standard queries across all key areas.
- Develop a strong relationship with Chancellors Group sales agents to give all staff confidence in the service provided by SST
- Be the technical systems expert and provide advice and expert knowledge to the team
- Provide advice on how to deal with difficult issues. Is seen as the escalation point and deals personally with complex issues that need a high level of knowledge and expertise
- Ensure that the Chancellors Group sales pipeline turns at the required budgeted levels. This includes maintaining the quality of the pipeline through a “gatekeeper” approach to new business submitted to ensure that all sales entering the pipeline meet the required criteria.
- Focus staff on delivering an effective and consistent level of service, operating to agreed processes and timescales.
- Undertake monthly staff 1:1 performance reviews to ensure calls, workloads, file chasing and general administration are meeting objectives
- Ensure abandons are kept to a minimum by rapid escalation to Sales Manager with no acceptance of failure by SST.
- Drive, implement and continually re-enforce processes and systems with an emphasis on efficiency and improvement
- Provide accurate and up to date exchange predictions for Senior management.
- Ensure that the system is updated via progression tabs following every sales chase.
- Challenge SST staff on all deals which are not moving forwards.
- Monitor performance against targets and service levels and takes appropriate action e.g. from improving individual performance to identifying and remove obstacles.
- Be the key daily point of contact with Conveyancing partners.
- Monitor service standards and escalate issues of underperformance.
- Ensure adequate attention is paid to caseloads and therefore pre-empting and preventing potential overloads which could affect service standards.
The ideal candidate will:
- Have previous Sales Progression or Estate Agency experience and customer service
- Be able to work effectively managing a team
- Be motivated and enthusiastic at all times
- Display high standards of service and presentation
- Have good organisational skills
- Have the legal right to work in the UK
In return, you can expect to receive:
- Continuous exciting career and personal development opportunities
- Competitive salary package
- Annual incentive trips for our top performers
- Full training and development from Company Directors with regular mentoring
- A paid day off for your birthday after successful pass of probation
- Increasing holiday entitlement from 2 years’ service
Sales Progression Team Leader in Bracknell employer: City Group Recruitment
Contact Detail:
City Group Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Progression Team Leader in Bracknell
✨Tip Number 1
Network like a pro! Get out there and connect with people in the estate agency world. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential colleagues or mentors. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and think about how your experience aligns with the Sales Progression Team Leader role. Practice common interview questions and come up with examples that showcase your leadership skills and problem-solving abilities.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the position. Mention something specific from the interview to remind them of your conversation and reinforce your interest in the role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications and updates all in one place!
We think you need these skills to ace Sales Progression Team Leader in Bracknell
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Progression Team Leader role. Highlight your estate agency experience and any leadership roles you've had. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can motivate and lead a team. We love seeing enthusiasm, so let your personality come through!
Showcase Your Achievements: When detailing your experience, focus on your achievements rather than just duties. Did you improve team performance or streamline processes? We want to know how you made a difference in your previous roles!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at City Group Recruitment
✨Know Your Stuff
Make sure you brush up on your sales progression and estate agency knowledge. Understand the key processes involved in managing sales from agreement to completion, as well as the specific challenges that might arise. This will show that you're not just familiar with the role but also ready to tackle any complex issues that come your way.
✨Team Leadership Focus
Since this role involves managing a team, be prepared to discuss your leadership style. Think about examples where you've motivated a team or handled difficult situations. Highlight how you can coach and develop others, ensuring they have the right knowledge to handle queries effectively.
✨Engage with the Company Culture
Research the Chancellors Group and their values. During the interview, express how you align with their mission and how you can contribute to maintaining high service standards. Showing that you understand and appreciate the company culture can set you apart from other candidates.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This could be about the team dynamics, the tools you'll be using, or how success is measured in the role. It shows your genuine interest in the position and helps you assess if it's the right fit for you.
