Mobile Response Officer (Relief) in Ashford
Mobile Response Officer (Relief)

Mobile Response Officer (Relief) in Ashford

Ashford Full-Time 10 - 16 £ / hour (est.) No home office possible
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City Group Recruitment

At a Glance

  • Tasks: Provide security and support across various sites in Kent, ensuring safety and professionalism.
  • Company: City Group Security, a leading provider of bespoke security services.
  • Benefits: Flexible shifts, ongoing work opportunities, and career progression.
  • Why this job: Join a supportive team and make a difference in diverse environments.
  • Qualifications: SIA Door Supervisor Licence, driving licence, and strong communication skills.
  • Other info: Inclusive workplace welcoming applicants from all backgrounds.

The predicted salary is between 10 - 16 £ per hour.

Various Sites Kent & Surrounding Areas

£12.21 per hour

Flexible Shifts: Days, Nights & Weekends

About the Company

City Group Security is a forward-thinking privately owned company and a leading provider of professional, integrated bespoke security and facilities management services. They offer clients a flexible and scalable approach to addressing their security and FM requirements across a wide range of sectors, including educational settings and student accommodation, healthcare, charitable organisations, corporate and estate management, warehouse and distribution, social housing, utilities, and shopping centres and retail parks.

Role Overview

We are looking for a proactive Relief Security Officer to support multiple sites in Kent and surrounding areas. You will provide physical security, front-of-house duties, and client support while ensuring a safe and professional environment.

Key Responsibilities

  • Conduct regular internal and external patrols
  • Manage reception and front-of-house duties
  • Monitor and control access at gates and entrances
  • Operate CCTV systems and respond to security incidents
  • Accurately report and document incidents, breaches, or hazards
  • Maintain key control and secure logging of issued keys
  • Deliver excellent customer service to staff, visitors, and clients
  • Provide physical security coverage during weekends, school holidays, or special assignments

Essential Requirements

  • Valid SIA Door Supervisor Licence (SIA DS)
  • Full UK driving licence and access to a vehicle
  • Excellent written and verbal communication skills
  • Proficient in Microsoft Office and basic IT systems
  • Professional appearance and client-focused attitude
  • Calm, decisive, and proactive approach in difficult situations

What’s on Offer

  • Flexible zero-hour contract
  • Varied assignments across multiple sites
  • Opportunities for ongoing work and career progression
  • Supportive and inclusive workplace

Equal Opportunities

City Group is committed to equality and welcomes applications from all individuals regardless of age, gender, ethnicity, religion, disability, sexual orientation, or marital status.

Mobile Response Officer (Relief) in Ashford employer: City Group Recruitment

City Group Security is an excellent employer that prioritises employee growth and offers a supportive, inclusive work culture. With flexible shifts across various sites in Kent, employees benefit from a dynamic work environment and opportunities for career progression, all while being part of a forward-thinking company dedicated to providing top-notch security services.
City Group Recruitment

Contact Detail:

City Group Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Mobile Response Officer (Relief) in Ashford

✨Tip Number 1

Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the security industry. You never know who might have a lead on a job or can put in a good word for you.

✨Tip Number 2

Be proactive and show up! If you know of a site where you’d love to work, pop in and introduce yourself. A friendly face can make a lasting impression, and it shows your enthusiasm for the role.

✨Tip Number 3

Prepare for interviews by practising common questions related to security roles. Think about scenarios where you’ve demonstrated your skills, like handling difficult situations or providing excellent customer service.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a great way to stay updated on new roles as they come in.

We think you need these skills to ace Mobile Response Officer (Relief) in Ashford

SIA Door Supervisor Licence
Full UK driving licence
Excellent written communication skills
Excellent verbal communication skills
Proficient in Microsoft Office
Basic IT systems knowledge
Customer service skills
Calm and decisive approach
Proactive problem-solving
Physical security management
CCTV operation
Incident reporting
Key control management
Patrol management
Front-of-house duties

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Mobile Response Officer role. Highlight any relevant experience in security, customer service, or facilities management. We want to see how your skills match what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're interested in the role and how your background makes you a great fit. Keep it professional but let your personality come through – we love a bit of character!

Show Off Your Communication Skills: Since excellent written communication is key for this role, make sure your application is clear and free of typos. We appreciate attention to detail, so take the time to proofread before hitting send!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!

How to prepare for a job interview at City Group Recruitment

✨Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the responsibilities of a Mobile Response Officer. Familiarise yourself with tasks like conducting patrols, managing reception duties, and operating CCTV systems. This will help you answer questions confidently and show that you're genuinely interested in the role.

✨Showcase Your Customer Service Skills

Since delivering excellent customer service is key in this role, think of examples from your past experiences where you've gone above and beyond for clients or visitors. Be ready to discuss how you handle difficult situations calmly and professionally, as this will demonstrate your suitability for the job.

✨Prepare for Scenario-Based Questions

Expect to face scenario-based questions during the interview. Practice responding to situations like dealing with a security breach or managing access control at a busy entrance. This will help you articulate your thought process and decision-making skills effectively.

✨Dress the Part

First impressions matter, especially in a security role. Dress professionally and ensure your appearance reflects the client-focused attitude that City Group Security values. A smart outfit will not only boost your confidence but also show that you take the opportunity seriously.

Mobile Response Officer (Relief) in Ashford
City Group Recruitment
Location: Ashford
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