At a Glance
- Tasks: Monitor security operations and ensure safety across prestigious sites.
- Company: Join a respected organisation focused on professionalism and teamwork.
- Benefits: Competitive pay, flexible shifts, and career development opportunities.
- Other info: Fast-paced environment with opportunities for growth and learning.
- Why this job: Be part of a dynamic team ensuring safety and service excellence.
- Qualifications: SIA Licence, strong communication skills, and attention to detail.
The predicted salary is between 30000 - 30000 £ per year.
Locations: Greenwich Control Room
Pay Rate: £14.31 per hour
Hours: Average 48 hours per week
Shift Pattern: 4 on 4 off (Days and Nights)
Start Date: ASAP
SIA Licence Required, Driving Licence Required, Lone Working: Yes
We are seeking two experienced and professional High End Security Relief Officers / Duty Controllers to join our client's team, providing exceptional service across a range of prestigious sites including Chelsea Harbour and the Greenwich Control Room. You will play a vital role in ensuring operational continuity, effective communication, and safety across our network. This position requires a proactive individual with strong knowledge of the security industry and the ability to think on their feet in a fast-paced environment.
Objectives- Ensuring all staffing hours are covered correctly and accurately on the system.
- Ensuring the Health & Safety of all staff members out of hours.
- Monitoring all sub-contractor and site-based staff to ensure excellent service delivery to Clients.
- Scheduling and deploying of site personnel.
- Ensuring the Smart Task system is fully up to date and accurate at all times.
- Ensuring all personnel are aware of any changes made by the Control Room.
- Monitoring the Mobile Team out of hours, including welfare checks and alarm activation attendance.
- Ensuring accurate booking on/off and check calls times and reporting any issues via reporting system.
- Escalating any incident issues, sickness, absenteeism, or possible issues correctly and in a timely manner.
- Dealing with Client requests and changes at short notice promptly and efficiently.
- Ensuring any Client complaints are escalated to the relevant person in a timely manner.
- Ensuring daily report is completed and any issues/tasks handed over to the relevant person.
- Adding any new employees to the system accurately.
- Adding new sub-contractors to the system accurately.
- Responding to customer calls, including but not limited to Houston Lawrence out of hours service and Pride monitoring of their system and escalation.
- SIA License and DBS check
- Exceptional attendance
- Strong attention to detail
- Excellent communication, including responding to emails and verbal requests in a timely and efficient manner.
- An ability to work to tight deadlines and to work well under pressure.
- Knowledge of computer programs (MS Office) Knowledge/experience is preferred.
City Group Recruitment values professionalism, teamwork, and growth. You will be part of a respected organisation with opportunities to develop your career in a supportive and fast-moving environment.
237 Security Control Room Operator in London employer: City Group Recruitment Limited
At City Group Recruitment, we pride ourselves on being an excellent employer, offering a dynamic work culture that values professionalism and teamwork. Located in the vibrant Greenwich area, our Security Control Room Operators benefit from competitive pay, flexible shift patterns, and ample opportunities for career development within a respected organisation. Join us to be part of a supportive team where your contributions are recognised and rewarded, ensuring a meaningful and fulfilling career in the security industry.
Contact Details:
City Group Recruitment Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land 237 Security Control Room Operator in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job opening or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to security and be ready to discuss how your experience aligns with their needs. This shows you're genuinely interested and can make you stand out.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to handling pressure and communication. We all know that being a Security Control Room Operator requires quick thinking, so demonstrate your ability to stay calm and collected.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace 237 Security Control Room Operator in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Security Control Room Operator role. Highlight your relevant experience, especially in security and communication, and don’t forget to mention your SIA Licence!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your ability to handle pressure and your attention to detail, as these are key for us.
Showcase Your Skills:In your application, be sure to showcase your skills with computer programs like MS Office. We want to see how you can keep our systems up to date and accurate, so give us examples!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at City Group Recruitment Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of the security industry. Understand the key responsibilities of a Security Control Room Operator and be ready to discuss how your experience aligns with those duties. This will show that you're proactive and serious about the role.
✨Showcase Your Communication Skills
Since excellent communication is crucial for this position, prepare examples of how you've effectively communicated in past roles. Think about times when you had to respond to client requests or handle incidents under pressure, and be ready to share those stories.
✨Demonstrate Attention to Detail
This job requires strong attention to detail, so be prepared to discuss how you ensure accuracy in your work. You might want to mention specific tools or systems you've used to keep track of schedules or reports, as this will highlight your organisational skills.
✨Stay Calm Under Pressure
The ability to think on your feet is essential in a fast-paced environment. Prepare to talk about situations where you've had to make quick decisions or manage multiple tasks at once. This will help illustrate your capability to handle the demands of the role.
