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- Tasks: Join our dynamic team as a Client Service Officer, managing queries and assisting with account openings.
- Company: Be part of a fast-growing financial service company dedicated to innovation and employee satisfaction.
- Benefits: Enjoy opportunities for growth, a supportive culture, and the chance to make a real impact.
- Why this job: This role offers a unique chance to develop skills in a vibrant environment while helping clients succeed.
- Qualifications: We're looking for passionate learners with strong communication skills and a detail-oriented mindset.
- Other info: Ideal for those who thrive in fast-paced settings and love tackling new challenges.
The predicted salary is between 28800 - 48000 £ per year.
One of the fastest-growing and most exciting financial service companies are looking for bright and motivated individuals to join their Client Service Team. Working as part of a dynamic and entrepreneurial team, Based in their Amersham Office, this company care passionately about two things – fantastic employee satisfaction and providing a service that our clients place real value on. As one of Europe\’s leading financial organisations, they are dedicated to innovation and passionate about giving opportunities to young people. This is an amazing place to be where the opportunity to grow and develop is like no other.
As a Client Service Officer, you will be responsible for general query management while also assisting with the account opening process for clients. This is a unique opportunity to join a fast growing team and to have a genuine impact on the processes and systems put in place.
- Assisting clients with day-to-day
- Involvement in various aspects of the client journey and assisting with the the account opening process
- Responsible for providing a best in class service to new and existing clients
- Respond to client queries within agreed SLAs, to ensure monthly targets are met
- Build internal and external relationships to help drive client efficiency
- Actively identify opportunities for clients to support their servicing needs
- Identify system and process improvements and raise these for consideration
- Build in-depth knowledge of various business
Requirements:
- Passionate about learning
- Strong communication skills
- Must be detail orientated
- Strong ability to work to tight deadlines
- Have the ability to adapt to new challenges and thrive outside of your comfort zone
- Must be a team player
Graduate Client Services Associate in Amersham employer: City Grad
Contact Detail:
City Grad Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate Client Services Associate in Amersham
✨Tip Number 1
Familiarise yourself with the financial services industry, especially the specific products and services offered by the company. This knowledge will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. Engaging with them can provide you with insider insights about the company culture and expectations, which can be invaluable during the interview process.
✨Tip Number 3
Prepare to discuss examples of how you've demonstrated strong communication skills and attention to detail in past experiences. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Tip Number 4
Showcase your adaptability by preparing examples of how you've successfully navigated challenges or changes in previous roles. This will highlight your ability to thrive in a dynamic environment, which is crucial for this position.
We think you need these skills to ace Graduate Client Services Associate in Amersham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of a Graduate Client Services Associate. Emphasise your communication skills, attention to detail, and any previous customer service experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for learning and your ability to adapt to new challenges. Mention why you are excited about the opportunity to work in a dynamic team and how you can contribute to client satisfaction.
Highlight Teamwork Experience: Since the role requires being a team player, include examples from your past experiences where you successfully collaborated with others. This could be from university projects, part-time jobs, or volunteer work.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-structured and easy to read. A polished application reflects your attention to detail.
How to prepare for a job interview at City Grad
✨Show Your Passion for Learning
This role requires a genuine enthusiasm for learning and development. Be prepared to discuss how you've pursued knowledge in the past, whether through education, internships, or personal projects. Highlight any specific examples that demonstrate your eagerness to grow.
✨Demonstrate Strong Communication Skills
As a Client Services Associate, effective communication is key. Practice articulating your thoughts clearly and concisely. During the interview, listen actively and respond thoughtfully to questions, showcasing your ability to engage with clients and colleagues alike.
✨Emphasise Attention to Detail
Given the nature of the role, attention to detail is crucial. Prepare examples from your previous experiences where your meticulousness made a difference, such as catching errors or improving processes. This will show that you understand the importance of accuracy in client service.
✨Be Ready to Discuss Teamwork
This position requires a strong team player. Think of instances where you've successfully collaborated with others to achieve a common goal. Be ready to share how you contribute to a positive team environment and how you handle challenges within a group setting.
