At a Glance
- Tasks: Manage daily operations of a vibrant gaming venue and lead a dynamic team.
- Company: Join City Gaming Limited, the UK's fastest-growing slots club operator.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for career growth.
- Other info: Work in a fun environment with a focus on team development and customer satisfaction.
- Why this job: Be at the forefront of delivering an exciting gaming experience to guests.
- Qualifications: Strong communication skills and previous venue management experience required.
The predicted salary is between 33750 - 41250 £ per year.
Company Description City Gaming Limited is the UK’s fastest growing operator of high street slots clubs, trading as Game Nation.
With over 40 venues across London, the South East, and the South Coast, the company focuses on delivering a high-quality gaming experience.
Guests enjoy the latest machines, popular games, attractive promotions, and attentive customer service, including complimentary refreshments.
City Gaming Limited continues to expand and regularly shares updates on its company channels, including information about new career opportunities.
Role Description The Venue Manager is a full-time, on-site role based on the South Coast.
This position is responsible for the day-to-day operation of the gaming venue, including overseeing staff, ensuring excellent customer service, and maintaining a safe, compliant, and welcoming environment.
The Venue Manager will manage scheduling, supervise cash handling and venue opening/closing procedures, and monitor machine performance and floor presentation.
They will also support local marketing initiatives, implement in-venue promotions, manage budgets, and report on performance and KPIs.
The role includes coaching and developing team members, handling customer feedback, and liaising with senior management to drive venue growth and profitability.
Qualifications Candidates should possess strong Communication and Customer Service skills to engage guests and lead team members effectively.
Candidates should possess Venue Management experience, including supervising staff, overseeing daily operations, and ensuring compliance with company policies and relevant regulations.
Candidates should possess Budgeting and basic financial management skills to monitor costs, revenue, and performance targets.
Candidates should possess Event Management skills to plan and deliver in-venue promotions, special events, and local marketing activities.
Experience in leisure, hospitality, retail, or gaming environments is beneficial, along with knowledge of age-restricted and responsible gambling practices.
Ability to work flexible hours, including evenings, weekends, and bank holidays, as required by venue operations.
Proven leadership skills, with experience in coaching, performance management, and team development.
Basic IT proficiency for using venue systems, reporting tools, and email; previous experience with POS or gaming systems is an advantage.
Venue Manager in Southampton employer: City Gaming Limited
City Gaming Limited is an excellent employer, offering a vibrant work environment in Barking, East London, where you can lead a dynamic team and make a real impact on customer experiences. With competitive pay, flexible hours, and a strong focus on ongoing development, we foster a supportive culture that prioritises employee growth and engagement. Join us to thrive in a bustling setting that values your passion for customer service and teamwork.
