Phase Operations Executive - Academy

Phase Operations Executive - Academy

Full-Time 31500 - 38500 £ / year (est.) No working from home possible
City Football Group

At a Glance

  • Tasks: Support Academy operations, manage fixtures, travel, and player information for a smooth experience.
  • Company: Join Manchester City, a club with rich history and a commitment to community.
  • Benefits: Enjoy 26 days' leave, private healthcare, and flexible working arrangements.
  • Other info: Dynamic role with opportunities for personal growth and a supportive team environment.
  • Why this job: Be at the heart of football development and make a real impact on young talent.
  • Qualifications: Experience in sports administration and ability to build strong relationships.

The predicted salary is between 31500 - 38500 £ per year.

Based at City Football Academy in Manchester, this permanent full-time role plays a central part in supporting the operations and administration of the Academy.

You will help keep fixtures, travel, player information and wider phase activity running smoothly, enabling the team to deliver a high-quality experience for players, staff and families.

This role sits at the heart of the Academy phase operation, keeping the day-to-day detail organised so players, coaches and families experience clear communication and dependable support.

You will help ensure the phase runs smoothly behind the scenes, with high-quality administration, planning and coordination that support operational excellence and excellent service.

Your work will cover fixture preparation, travel and accommodation, tournament administration, meeting actions, calendar management and player records on Teamworks.

You will also support reporting and presentation materials, helping the phase operations managers turn information into clear, useful updates, while contributing to Academy events and content such as the Men's First Team Player Appearance Day.

Just as importantly, you will build trusted relationships across the Academy, working closely with staff, players and parents in a flexible and responsive way.

This is a role for someone who enjoys varied operational work, takes pride in detail, and can adapt to changing priorities while helping the wider Academy achieve its goals.

Key Responsibilities and Requirements

  • Experience in a football academy or high-performance sport environment, with an understanding of the demands of working with young performers
  • Understanding of academy football, including relevant guidelines such as the Elite Player Performance Plan
  • Experience coordinating operational, logistical or administrative activity for fixtures, travel, events or a similar programme
  • Experience using Teamworks or a similar communication and operations platform to manage player and schedule information
  • Ability to build trusted working relationships with staff, players and parents and work effectively within a multidisciplinary team
  • Ability to work flexibly, including irregular hours and domestic or international travel when required

Manchester City is a football club rooted in East Manchester, with a story that began in 1880 and continues to grow today.

Built on resilience, belief and togetherness, success on the pitch is driven by the moments and memories shared with millions of Fans around the world.

City is known for its bravery, its determination to the very end and its strong connection to where we come from.

With Mancunian roots and a global outlook, we are shaped by our Fans and driven by a long-term vision, from developing future talent to supporting the communities we call home.

Together, we are creating the next chapter, the City way.

Within our Academy Operations and Development team, we help create the conditions for players and staff to focus on football development.

Our work brings together planning, organisation and service, supporting the smooth delivery of the Academy every day.

Working at Manchester City means being supported to do your best, with the flexibility and encouragement to look after your wellbeing.

We are committed to helping our people learn, grow and thrive in a culture built on collaboration, openness and hard work.

Benefits

  • 26 days' annual leave plus a day off for your birthday
  • private healthcare and dental cover
  • an annual discretionary bonus
  • a Health Cash Plan
  • Employee Assistance Programme with 24/7 GP support
  • a company pension and life assurance
  • free on-site parking
  • complimentary breakfast and lunch
  • access to a range of sports and leisure clubs
  • cycle to work
  • Give As You Earn
  • discounted match tickets
  • savings in the City Store
  • a free City+ subscription
  • stadium tour discounts
  • wider retail and lifestyle offers
  • #J-18808-Ljbffr

Phase Operations Executive - Academy employer: City Football Group

At Manchester City, we pride ourselves on fostering a supportive and inclusive work environment that prioritises employee wellbeing and professional growth. As a PDP Performance Psychologist, you will be part of a collaborative team dedicated to developing young talent in elite football, with access to comprehensive benefits including private healthcare, generous leave, and opportunities for continuous learning. Join us in Manchester, where your expertise will directly contribute to shaping the future of aspiring athletes in a dynamic and psychologically informed setting.

City Football Group

Contact Details:

City Football Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Phase Operations Executive - Academy

Get Involved in Local Sports Communities

Dive into your local sports scene! Attend community games, coaching sessions, and meet-ups. Building relationships with coaches and team managers can help you uncover job opportunities before they even hit the job boards.

Leverage Internships and Volunteering

Even though you’re after a full-time role, don’t underestimate internships or volunteering in sports organisations. These positions not only give you hands-on experience but can also lead to permanent openings. Plus, it’s a fantastic way to make your face known in the industry!

Visit Sports Job Fairs

Keep an eye out for sports job fairs and career expos specific to the recreation management field. These events are goldmines for meeting hiring managers from organisations like City Football Group. Bring your A-game and be ready to chat about how you can contribute to their team!

Apply Through Our Website

Don't forget to check out openings on our site! Our listings will often include positions at excellent organisations in sports recreation management, including City Football Group. Applying directly through our platform increases your chances of getting noticed by recruiters. Let's get you that dream job!

We think you need these skills to ace Phase Operations Executive - Academy

Operational Coordination
Fixture Preparation
Travel and Accommodation Management
Tournament Administration
Calendar Management
Player Records Management
Teamworks Proficiency

Some tips for your application 🫡

Show Off Your Passion for Sports:In your cover letter, let your enthusiasm for sports and recreation shine through! We want to see your genuine interest in the industry and how it's shaped your career choices. Sharing specific experiences, like managing a team or organising an event, can really make you stand out.

Highlight Relevant Experience:When crafting your CV, focus on any relevant internships, volunteer work, or part-time jobs related to sports and recreation management. Make sure to quantify your achievements – did you increase team participation by a certain percentage or successfully lead a project? Numbers speak volumes!

Tailor Your CV for Sports Management:Use a CV format that emphasises your skills in leadership, teamwork, and event coordination. Don’t forget to include specific training or certifications that relate to sports management, as these can set you apart from other applicants. We love seeing candidates with relevant qualifications!

Express Your Long-Term Goals:In your application, we want to see your career aspirations in sports management. Don’t hesitate to include how you envision your future in this industry and how joining City Football Group aligns with those goals. We’re looking for candidates who are not just a perfect fit for the role but are also excited about growing with us!

How to prepare for a job interview at City Football Group

Highlight Your Passion for Sports

When chatting with City Football Group, make sure to express your genuine love for sports and recreation. Share experiences that showcase your passion, whether it's managing a local sports team, organising events, or simply being an active participant in various activities. This helps them see you're not just a fit on paper, but also someone who truly cares about the field.

Showcase Your Management Skills

This role is all about managing resources and people, so be ready to discuss your leadership and organisational skills. Prepare some examples from your past experiences where you've successfully led a team or managed a project, particularly in a sports or recreation setting. Use the STAR (Situation, Task, Action, Result) technique to make your answers concise and impactful.

Be Prepared for Scenario-Based Questions

Expect case studies or scenario-based questions that assess your problem-solving and decision-making skills. You might be asked how you would handle a tricky situation, such as resolving a conflict between team members or managing a crisis during a major event. Think through these scenarios and practice how you’d articulate your thought process and solutions.

Demonstrate Enthusiasm for Team Collaboration

In the sports and recreation management field, teamwork is essential. During the interview, be prepared to discuss how you work within a team and foster a collaborative environment. Share success stories where teamwork led to a positive outcome, emphasising how you built relationships and encouraged participation among team members to achieve a common goal.