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- Tasks: Support People and Safeguarding functions through administration and coordination.
- Company: Join City in the Community, Manchester City's official charity.
- Benefits: Gain valuable experience in HR while making a positive impact.
- Why this job: Be part of a team that empowers healthier lives through football.
- Qualifications: Previous admin experience and strong communication skills required.
- Other info: Opportunity for personal growth in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
Closing Date for Applications: 5th October 2025
Purpose: Established in 1986, City in the Community is Manchester City\’s official charity. We support people across Manchester by empowering healthier lives through football. Our programmes place physical and mental wellbeing at their core, whilst also creating healthy futures and healthy communities. The purpose of this role is to provide efficient support to the People and Safeguarding functions by administrating and coordinating key processes and procedures that enhance our employee experience.
Responsibilities
- Providing accurate and timely administration and coordination across priority areas of Safer recruitment, onboarding, absence, development and offboarding.
- Recruitment; vacancy posting, candidate tracking and scheduling interviews, attending where appropriate
- Onboarding; undertaking referencing, verifying right to work documentation and supporting induction
- Absence; recording absence appropriately, ensuring correct documentation is received, collating required information for Payroll, supporting maternity/paternity leave
- Development; supporting efficient PDR annual cycle, collating development needs, recording mandatory training attendance, coordinating logistics for in-house training or liaising with external providers
- Offboarding; acknowledging resignation letters, system processing of leavers, supporting managers to complete the exit interview process.
- Working closely with our Safeguarding Manager to support the safeguarding element of our Safer Recruitment Process administrating background checks (and other relevant overseas checks where necessary) for relevant staff, in accordance with UK legislation and Premier League, FA rules and Club policy.
- Maintaining accurate departmental systems, digital filing, logs, trackers and the People shared drive to ensure accurate monthly reporting of key workforce statistics.
- Coordinating department administration to ensure business processes are adhered to. This includes raising PO\’s, booking training and facilities for internal and external meetings and general people related communications. Maintaining documentation including templates, processes and guides, updating and developing these where appropriate.
- Acting in the capacity of notetaker in meetings, where appropriate, to ensure we have an accurate record of events.
- Providing support to priority project workstreams within CITC\’s People Plan, supporting our team to deliver against CITC\’s strategic objectives.
- To monitor and maintain safeguarding compliance records, including tracking and recording all mandatory training and certificate renewals (e.g. FA Safeguarding Children), and ensuring DBS data is accurately updated within recording systems.
- Ensuring that CITC\’s Safeguarding policy and procedures are embedded to the highest standard across the team. Work to ensure that safeguarding practices and principles are adhered to, ensuring our legal and moral obligations towards the framework.
- Role modelling adherence to all CITC and CFG policies and procedures, escalating any breaches as appropriate.
Knowledge, Skills and Experience
Essential
- Previous administration experience in a busy environment
- Ability to work independently and proactively
- Proficient across Microsoft Office
- Understands importance of confidentiality and use of discretion
- Excellent communication skills; verbal, written and face to face
- Acute attention to detail with the ability to question anomalies and spot trends
- Ability to work simultaneously across multiple deadlines
- Resilient and adaptable to change
- Passionate about continuous improvement
Desirable
- HR specific training or qualifications, either achieved or in progress
- A knowledge of HR systems, particularly Success Factors (SAP)
- Knowledge and understanding of HR policies and practice
- Understanding of Right to Work and GDPR legislation
- Experience with supporting remote teams
- Knowledge of Safer Recruitment frameworks and Disclosure and Barring Service (DBS) checks.
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People and Safeguarding Assistant employer: City Football Group
Contact Detail:
City Football Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People and Safeguarding Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their mission and values, especially around safeguarding and community support, so you can show how you align with their goals.
✨Tip Number 3
Practice common interview questions and scenarios related to HR and safeguarding. This will help you articulate your experience and demonstrate your knowledge of relevant policies and procedures.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace People and Safeguarding Assistant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the People and Safeguarding Assistant role. Highlight your relevant experience in administration and any knowledge of HR practices, as this will show us you understand what we're looking for.
Show Off Your Communication Skills: Since this role involves a lot of communication, be sure to demonstrate your verbal and written skills in your application. Use clear and concise language, and don’t forget to proofread for any typos or errors!
Highlight Your Attention to Detail: We love candidates who can spot trends and question anomalies. In your application, give examples of how you've successfully managed details in previous roles, especially in busy environments.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and consider you for the role!
How to prepare for a job interview at City Football Group
✨Know Your Stuff
Make sure you understand the key responsibilities of the People and Safeguarding Assistant role. Familiarise yourself with the processes around recruitment, onboarding, and safeguarding compliance. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Skills
Prepare examples from your previous experience that highlight your administration skills, attention to detail, and ability to handle multiple deadlines. Think about specific situations where you've demonstrated resilience and adaptability, as these traits are crucial for this role.
✨Ask Smart Questions
Come prepared with thoughtful questions about the team dynamics, the safeguarding policies in place, or how success is measured in this role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
✨Be Yourself
While it's important to be professional, don't forget to let your personality shine through. The interviewers want to see if you'll fit into their small team, so being genuine and approachable can make a big difference.
