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- Tasks: Supervise and support participants during a summer football programme at City Football Academy.
- Company: Join Manchester City, a leading Premier League club with a rich history.
- Benefits: Gain valuable experience in a dynamic environment while working with young people.
- Why this job: Make a positive impact on young people's lives through sports and education.
- Qualifications: Experience with youth supervision and strong communication skills required.
- Other info: Flexible hours with opportunities for weekend excursions and professional development.
The predicted salary is between 13 - 16 £ per hour.
Please note, this role supports a summer residential programme during 25 June – 8 August 2026. To be considered, it is essential that you can attend a recruitment day on Sunday 29 March at City Football Academy. This is a non-residential role, supporting the safe supervision and movement of participants at City Football Academy during daytime hours only. Weekend work may be required to support excursions.
About the Summer Residential Programme: Manchester City’s Summer Residential Programme welcomes young people from around the world for an immersive football, education, and cultural experience delivered at the City Football Academy and supported by high-quality residential provision.
The Role: The Programme Support Officer plays a key role in supporting the safe supervision and movement of participants during daytime programme hours. The role focuses on maintaining appropriate supervision ratios during transportation and on campus, supporting participant welfare, and assisting with logistical supervision throughout the day. Programme Support Officers are not responsible for coaching or teaching delivery. Instead, they provide pastoral and supervisory support to ensure participants are safe, accounted for, and supported while moving between locations and during non-coaching periods. The role operates during daytime hours only.
Your Responsibilities:
- Supervise participants during daily transport between accommodation sites and the Etihad Campus, ensuring appropriate staff-to-participant ratios are maintained.
- Provide on-campus supervision throughout the day, acting as a visible and approachable point of contact for participants.
- Support participant welfare, responding appropriately to minor medical issues or concerns and escalating where required.
- Support the supervision of participants during weekend excursions, ensuring participant safety at all times.
- Work collaboratively with coaches, residential staff, and programme leads to support smooth programme delivery.
- Communicate incidents, concerns, or key updates promptly to senior staff.
- Maintain professional conduct, appropriate boundaries, and confidentiality at all times.
- Represent Manchester City and City Football Group values through professional behaviour.
What We’re Looking For:
- Experience working with children or young people in a supervisory or support capacity.
- Strong sense of responsibility with the ability to manage groups and maintain supervision ratios.
- Good communication and interpersonal skills.
- Calm, professional, and reliable approach.
- Willingness to work daytime shifts and occasional weekends as required.
- Experience in a school, camp, sports, or youth setting.
- First aid or safeguarding training.
- Experience supporting group travel or excursions.
- Interest in football or sports programmes.
To Apply: At Manchester City, we are committed to creating outstanding experiences for young people from across the world. If you are passionate about supporting participant wellbeing and helping deliver a memorable residential programme, we would love to hear from you. Please make an application via our career’s portal on our website.
City Football Group promotes equal opportunities in employment, and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview. Employment is subject to the provision of proof of eligibility to work in the UK. Due to our safeguarding promise, all UK based CFG roles will be subject to a DBS check upon commencing employment with us. This will be either a basic, standard or enhanced check depending on the job role and responsibilities.
Programme Support Officer - Manchester City Summer Programme employer: City Football Group
Contact Detail:
City Football Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Programme Support Officer - Manchester City Summer Programme
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the responsibilities of a Programme Support Officer. This way, when you chat with recruiters, you can show off your understanding and passion for supporting young people during their summer experience.
✨Tip Number 2
Network like a pro! Reach out to current or former staff at Manchester City or similar programmes. They can give you insider tips on what the team values most and how to stand out during the recruitment day.
✨Tip Number 3
Prepare for the recruitment day! Think about scenarios where you've had to supervise or support young people. Be ready to share these experiences, as they’ll help demonstrate your suitability for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Manchester City family and contributing to an unforgettable summer programme.
We think you need these skills to ace Programme Support Officer - Manchester City Summer Programme
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for working with young people shine through. We want to see that you genuinely care about their wellbeing and are excited about the role!
Tailor Your Experience: Make sure to highlight any relevant experience you have in supervisory roles, especially with children or young people. We’re looking for specific examples that demonstrate your ability to manage groups and ensure safety.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to submit your application via our careers portal on the website. It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at City Football Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Programme Support Officer. Familiarise yourself with the key tasks like supervising participants and maintaining safety ratios. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Experience
Be ready to discuss your previous experience working with children or young people. Think of specific examples where you've successfully managed groups or handled minor medical issues. This will demonstrate your capability and reassure the interviewers that you can handle the responsibilities of the role.
✨Communicate Clearly
Strong communication skills are essential for this position. Practice articulating your thoughts clearly and concisely. During the interview, be sure to listen carefully to questions and respond thoughtfully, showing that you can engage effectively with both participants and staff.
✨Emphasise Your Passion for Football
Since this role is within a football environment, express your interest in sports and how it relates to working with young people. Share any relevant experiences or insights that connect your passion for football with your ability to support participants during the programme.