Community Outreach Officer - International Programmes in Manchester
Community Outreach Officer - International Programmes

Community Outreach Officer - International Programmes in Manchester

Manchester Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Coordinate and support international outreach programmes while ensuring high-quality delivery standards.
  • Company: Join Manchester City's official charity, empowering healthier lives through football.
  • Benefits: Gain valuable experience in community engagement and international outreach.
  • Why this job: Make a real difference in communities locally and internationally through impactful outreach initiatives.
  • Qualifications: Experience in project coordination and a passion for community and youth engagement.
  • Other info: Opportunity to work with a high-profile brand and develop your professional skills.

The predicted salary is between 36000 - 60000 £ per year.

Closing Date for Applications: 12th February 2026

Established in 1986, City in the Community is Manchester City’s official charity. We support people across Manchester by empowering healthier lives through football. Our programmes place physical and mental wellbeing at their core, whilst also creating healthy futures and healthy communities.

The purpose of the International Outreach Officer is to coordinate, quality assure, and support the delivery of CITC’s international outreach activity, while also contributing to the planning and delivery of local outreach programmes within the Outreach department. This role is an Outreach Officer with an International Specialism, ensuring consistency in safeguarding, quality, culture, and delivery standards across both local and international contexts. The role will primarily focus on coordinating and quality assuring the delivery of others, particularly in international and digital settings, while maintaining delivery credibility through selective local programme involvement.

Accountabilities

  • Uphold and embed CITC’s safeguarding, health and safety, and organisational policies across local, international, and digital delivery environments, ensuring all staff and volunteers are trained, compliant, and accountable to the highest standards.
  • Coordinate and quality assure international outreach programmes, primarily overseeing the delivery of others to ensure consistent, safe, and high-quality practice aligned with CITC standards.
  • Provide temporary line management and workforce coordination for staff involved in international delivery before and during trips, offering clear guidance, feedback, and welfare support.
  • Deliver and support allocated local outreach programmes to maintain delivery credibility, support departmental resilience, and ensure alignment between local and international practice.
  • Monitor, evaluate, and report on programme performance using qualitative and quantitative data to evidence impact, track KPIs, and inform continuous improvement.
  • Build and maintain effective relationships with international partners and stakeholders, supporting campaigns and always representing CITC professionally.
  • Support effective resource and budget management, escalating risks appropriately to ensure delivery remains sustainable, high quality, and aligned with agreed targets and funding conditions.
  • Ensuring that CITC’s Safeguarding policy and procedures are embedded to the highest standard across the team. Work to ensure that safeguarding practices and principles are adhered to, ensuring our legal and moral obligations towards the framework.
  • Ensuring that all CITC and CFG policies and procedures are adhered to across the team, escalating any breaches as appropriate.

Knowledge, Skills and Experience

Essential

  • Understanding of CITC, its projects, values, and strategic objectives.
  • Project or programme coordination experience within community, sport, youth, or international contexts.
  • Experience supporting or delivering outreach programmes with a strong focus on inclusion, safeguarding, and participant wellbeing.
  • Experience working with a range of stakeholders, including community organisations, delivery partners, and external agencies.
  • Experience supporting staff or volunteers in delivery environments, including providing guidance, feedback, or welfare support.
  • Strong understanding of working within a high-profile brand environment and the responsibilities associated with representing a Premier League Football Club.
  • Excellent written and verbal communication skills, with the ability to engage professionally with participants, partners, and stakeholders.

Desirable

  • Degree-level education in a relevant field (e.g. sport development, youth work, community engagement, education, or social sciences).
  • Coaching or facilitation qualification in football or another relevant sport.
  • Knowledge of youth work theory and sport-for-development approaches.
  • Experience of international travel and supporting or coordinating travel logistics.
  • Experience of supervising or coordinating staff or volunteers, including off-site or short-term teams.
  • Experience supporting budget monitoring or financial reporting.
  • Confident presentation skills for engaging external partners, funders, and senior stakeholders.
  • Additional language skills (e.g. Spanish, Portuguese, Mandarin).

Community Outreach Officer - International Programmes in Manchester employer: City Football Group

City in the Community is an exceptional employer, dedicated to empowering healthier lives through football while fostering a supportive and inclusive work culture. As a Community Outreach Officer, you will have the opportunity to make a meaningful impact both locally and internationally, with access to professional development and training that enhances your skills in community engagement and programme coordination. Located in Manchester, you will be part of a passionate team committed to safeguarding and promoting wellbeing, ensuring that every employee feels valued and inspired to contribute to our mission.
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Contact Detail:

City Football Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Community Outreach Officer - International Programmes in Manchester

✨Tip Number 1

Network like a pro! Reach out to people in the community and international outreach sectors. Attend events, join relevant groups on social media, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Showcase your passion for community work! When you get the chance to chat with potential employers, share your experiences and how they align with CITC’s values. Let them see your enthusiasm for making a difference through sport and outreach.

✨Tip Number 3

Prepare for interviews by researching CITC’s projects and recent initiatives. Be ready to discuss how your skills can contribute to their mission. Tailor your responses to highlight your understanding of safeguarding and inclusion, which are key to this role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and supporting CITC’s amazing work in the community.

We think you need these skills to ace Community Outreach Officer - International Programmes in Manchester

Project Coordination
Outreach Programme Delivery
Safeguarding Practices
Stakeholder Engagement
Staff Support and Management
Communication Skills
Monitoring and Evaluation
Budget Management
Cultural Awareness
Community Engagement
Problem-Solving Skills
Adaptability
Presentation Skills
Knowledge of Sport-for-Development Approaches

Some tips for your application 🫡

Know Your Stuff: Before you start writing, make sure you understand CITC's mission and values. Tailor your application to show how your experience aligns with their goals, especially in community outreach and safeguarding.

Be Clear and Concise: When detailing your experience, keep it straightforward. Use bullet points where possible to highlight your skills and achievements, making it easy for us to see why you're a great fit for the role.

Show Your Passion: Let your enthusiasm for community outreach shine through! Share specific examples of how you've made an impact in previous roles, particularly in international or youth contexts, to demonstrate your commitment.

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure your application gets to the right people and shows that you’re serious about joining our team!

How to prepare for a job interview at City Football Group

✨Know Your Stuff

Before the interview, make sure you thoroughly understand City in the Community's mission and values. Familiarise yourself with their outreach programmes and how they align with your own experiences. This will help you demonstrate your passion for the role and show that you're a great fit.

✨Showcase Your Experience

Prepare specific examples from your past work that highlight your project coordination skills, especially in community or international contexts. Be ready to discuss how you've ensured quality and safety in previous roles, as this is crucial for the Community Outreach Officer position.

✨Engage with Stakeholders

Think about how you've built relationships with various stakeholders in your previous roles. Be prepared to share strategies you've used to engage partners and maintain effective communication, as this will be key in the role of Outreach Officer.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask insightful questions about the role and the organisation. This shows your genuine interest and helps you gauge if the position aligns with your career goals. Consider asking about future outreach initiatives or how they measure programme success.

Community Outreach Officer - International Programmes in Manchester
City Football Group
Location: Manchester

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