Community Outreach Lead Coach

Community Outreach Lead Coach

Manchester Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead community outreach programmes, ensuring sessions are safe, inclusive, and impactful for all participants.
  • Company: Join City in the Community, Manchester City's official charity, empowering healthier lives through football since 1986.
  • Benefits: Enjoy a supportive work environment, opportunities for personal growth, and the chance to make a real difference.
  • Why this job: Be part of a vibrant team focused on community impact, personal development, and fostering inclusivity.
  • Qualifications: Experience in community coaching, a Level 2 Coaching Certificate, and strong communication skills are essential.
  • Other info: This role requires a full UK driving licence and is subject to a DBS check.

The predicted salary is between 30000 - 42000 £ per year.

Closing Date for Applications: 14th July 2025

Purpose

Established in 1986, City in the Community is Manchester City’s official charity. We support people across Manchester by empowering healthier lives through football. Our programmes place physical and mental wellbeing at their core, whilst also creating healthy futures and healthy communities.

The purpose of the Community Outreach Lead Coach is to lead high-quality delivery across City in the Community’s Outreach programmes, including but not limited to, Premier League Kicks, City Girls, One City Disability, and Walking Football. The Lead Coach will act as a frontline supervisor of delivery standards, ensuring sessions are safe, inclusive, and impactful for all participants, including those with disabilities or at risk of exclusion. They will support the monitoring and evaluation of programme outcomes, provide ongoing feedback to delivery staff, and build positive relationships with facility partners, coaches, and community stakeholders to ensure consistent, participant-focused experiences across all venues.

Accountabilities

  • Lead high-quality delivery and session development across a range of community outreach programmes, ensuring all sessions are safe, inclusive, responsive to participant needs, and underpinned by clear session plans and development frameworks.
  • Embed safeguarding and health and safety practices at delivery level, within every session, ensuring all staff, volunteers, and venues uphold their legal and moral responsibilities.
  • Oversee the participant experience on-site, creating welcoming, development-focused environments that support retention, progression, positive behaviour, and personal growth.
  • Support quality assurance across outreach programmes by conducting informal and formal delivery reviews using CITC\’s quality assurance templates, facilitating peer observation opportunities, sharing best practice, and flagging risks or inconsistencies that may affect session quality or participant outcomes.
  • Assist Officers with operational readiness across delivery sites, including onboarding new staff or volunteers, checking equipment and venue standards, supporting delivery logistics, and providing coaching cover where required.
  • Supervise and mentor delivery coaches and volunteers during delivery, offering regular informal feedback, identifying development needs, and supporting progression in line with CITC’s delivery expectations and safeguarding principles.
  • Support the design, facilitation, and evaluation of inclusive workshops, structured activities, and progression pathways for participants, ensuring all individuals can engage in meaningful development opportunities tailored to their needs.
  • Contribute to monitoring, evaluation, and reporting by maintaining accurate session records, behaviour logs, reflections, and feedback; leading on the design, distribution, collection, and analysis of participant surveys; and ensuring all monitoring data is entered accurately and within agreed reporting timelines.
  • Promote participant voice and feedback systematically through structured methods such as surveys, focus groups, and informal feedback, ensuring sessions remain engaging, inclusive, and relevant to the evolving needs and interests of the local community.
  • Build and maintain relationships with facility partners and community stakeholders, promoting CITC’s values, supporting positive local partnerships, ensuring high-quality operational delivery, and identifying local needs that can inform session and programme development.
  • Ensuring that CITC’s Safeguarding policy and procedures are embedded to the highest standard across the team. Work to ensure that safeguarding practices and principles are adhered to, ensuring our legal and moral obligations towards the framework.
  • Ensuring that all CITC and CFG policies and procedures are adhered to, in order to maintain a high-quality provision.
  • Knowledge, Skills and Experience

    Essential

    • Experience of delivering high-quality, inclusive community coaching sessions
    • Experience of working with schools, community organisations, and facility partners
    • Minimum Level 2 Coaching Certificate in football, youth work or related discipline
    • Experience working within a brand environment, representing an organisation professionally
    • Strong understanding of safeguarding and child protection policies
    • Understanding of sport development pathways and progression opportunities
    • Understanding of City in the Community’s projects and values
    • Excellent verbal and written communication skills
    • Proficient in Microsoft Office and basic reporting systems
    • Ability to work collaboratively in an inclusive team environment
    • Creative, proactive, and passionate about continuous improvement
    • Resilient and adaptable to change
    • Ability to reflect on data and feedback to support session improvement
    • GCSEs in English, Maths, and Science (or equivalent)
    • Full, clean UK driving licence and ability to travel across multiple sites.

    Desirable

    • Degree-level education in sport development, education, youth work, or related field
    • Knowledge and experience of youth work theory and practice
    • Confident presentation skills for internal and external audiences
    • Experience in supporting or supervising staff
    • Previous supervisory experience contributing to team development or delivery improvement
    • Current safeguarding and emergency first aid qualifications (or willingness to complete)
    • Specific knowledge of youth, girls’, or disability engagement programmes

    City Football Group promotes equal opportunities in employment, and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.

    We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview.

    Employment is subject to the provision of proof of eligibility to work in the UK.

    Due to our safeguarding promise, all UK based CFG roles will be subject to a DBS check upon commencing employment with us. This will be either a basic, standard or enhanced check depending on the job role and responsibilities.

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    Community Outreach Lead Coach employer: City Football Group

    City in the Community is an exceptional employer, dedicated to fostering a supportive and inclusive work culture that prioritises employee growth and community impact. As a Community Outreach Lead Coach, you will have the opportunity to lead transformative outreach programmes in Manchester, working alongside passionate colleagues while benefiting from ongoing professional development and a commitment to safeguarding and wellbeing. Join us in making a meaningful difference in the lives of individuals and communities through the power of football.
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    Contact Detail:

    City Football Group Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Community Outreach Lead Coach

    ✨Tip Number 1

    Familiarise yourself with City in the Community's outreach programmes. Understanding the specific needs and goals of initiatives like Premier League Kicks and City Girls will help you demonstrate your passion and knowledge during any discussions or interviews.

    ✨Tip Number 2

    Network with current or former staff members involved in community coaching. They can provide valuable insights into the role and the organisation's culture, which can help you tailor your approach when engaging with the hiring team.

    ✨Tip Number 3

    Showcase your experience in delivering inclusive coaching sessions by preparing examples of how you've adapted activities for diverse groups. This will highlight your ability to create welcoming environments that cater to all participants.

    ✨Tip Number 4

    Be ready to discuss safeguarding practices and how you've implemented them in previous roles. This is crucial for the Community Outreach Lead Coach position, so demonstrating your commitment to safety and inclusivity will set you apart.

    We think you need these skills to ace Community Outreach Lead Coach

    Community Coaching
    Inclusive Session Delivery
    Safeguarding and Child Protection
    Relationship Building
    Monitoring and Evaluation
    Feedback and Reflection
    Operational Readiness
    Team Supervision and Mentoring
    Workshop Design and Facilitation
    Communication Skills
    Microsoft Office Proficiency
    Creative Problem-Solving
    Adaptability to Change
    Understanding of Sport Development Pathways
    Experience with Youth Engagement Programmes

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in community coaching and working with diverse groups. Emphasise any specific programmes you've been involved with that align with City in the Community's outreach initiatives.

    Craft a Compelling Cover Letter: In your cover letter, express your passion for community engagement and football. Discuss how your values align with those of City in the Community and provide examples of how you've successfully led inclusive sessions in the past.

    Highlight Relevant Qualifications: Clearly list your coaching qualifications, especially your Level 2 Coaching Certificate, and any additional training related to safeguarding or youth work. This will demonstrate your commitment to maintaining high standards in coaching.

    Showcase Communication Skills: Since excellent verbal and written communication skills are essential for this role, ensure your application is well-written and free of errors. Use clear and concise language to convey your ideas effectively.

    How to prepare for a job interview at City Football Group

    ✨Know the Programmes Inside Out

    Familiarise yourself with City in the Community's outreach programmes, such as Premier League Kicks and City Girls. Be prepared to discuss how your experience aligns with their goals and how you can contribute to making these sessions safe and inclusive.

    ✨Demonstrate Your Coaching Experience

    Highlight your previous coaching roles and any relevant qualifications, especially your Level 2 Coaching Certificate. Share specific examples of how you've successfully delivered community coaching sessions and engaged participants from diverse backgrounds.

    ✨Emphasise Safeguarding Knowledge

    Showcase your understanding of safeguarding policies and child protection. Be ready to discuss how you would implement these practices in your role, ensuring a safe environment for all participants, particularly those at risk of exclusion.

    ✨Build Relationships and Collaborate

    Talk about your experience in building relationships with community stakeholders and facility partners. Highlight your ability to work collaboratively within a team and how you can foster positive connections to enhance programme delivery.

    Community Outreach Lead Coach
    City Football Group
    C
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