At a Glance
- Tasks: Manage event enquiries and create unforgettable experiences at Manchester City's iconic venue.
- Company: Join the passionate team at Manchester City FC, a leading Premier League club.
- Benefits: Enjoy 26 days annual leave, private healthcare, and lifestyle discounts.
- Other info: Flexible hours and opportunities for growth in a vibrant environment.
- Why this job: Be part of a dynamic team shaping memorable events for fans and clients.
- Qualifications: Strong communication skills and a passion for customer service are essential.
The predicted salary is between 28800 - 43200 £ per year.
Closing Date of Applications – 6th February 2026
Our Story
Manchester City is an English Premier League club whose roots began in East Manchester. From its first incarnation as St Mark's West Gorton in 1880, the club became Manchester City FC in 1894. Behind each title lies emotion, moments and memories that resonate with millions of supporters around the world. Manchester City fans are known for their commitment and togetherness, as a Club that fights to the end.
Our Winning Team
MCFC is built on a vision for sustainability, with an academy structure designed to support long-term first team success, to engagement with the communities in which we reside. Together with our passionate fans and valued network of partners, we are developing Manchester City's future history.
At Manchester City, creating unforgettable experiences for our customers is central to everything we do. We’re looking for a Venue Sales Executive to support the continued growth of Manchester City’s non-matchday events, helping customers bring their events to life at one of football’s most iconic venues.
This is a people-focused, detail-driven role where you’ll manage inbound enquiries, plan memorable experiences and work closely with colleagues across the Club to deliver exceptional events. Whether customers are booking celebrations, corporate occasions or non-matchday experiences, you’ll play a key role in shaping how they experience Manchester City.
We welcome applications from people of all backgrounds and experiences, and are committed to creating an inclusive working environment where everyone feels supported to succeed.
This is Your City
As part of our team, you will be entitled to 26 days annual leave plus an additional day off for your birthday, private healthcare and a Simply Health cash plan, an annual discretionary bonus and commission scheme, plus a range of partnership and lifestyle discounts.
Your Impact
- Manage inbound enquiries for Manchester City non-matchday events, creating clear, engaging proposals.
- Arrange and host client show-rounds and meetings to understand customer requirements and tailor event packages accordingly.
- Produce booking confirmations in line with company standards, ensuring that all agreed costs, requirements and minimum numbers are documented.
- Ensure that pre-payments are obtained within the contracted timescales as per venue terms.
- Maintain an excellent understanding of the venue operation to include knowledge of the stadium's products and services.
- Work collaboratively with internal teams to ensure smooth and successful event delivery.
- Be flexible to support events outside standard office hours during busy periods, particularly around live event delivery.
What we are looking for
- A genuine interest in working with people and delivering great customer experiences.
- Clear, confident communication skills, both written and verbal.
- Strong organisational skills and the ability to manage multiple enquiries at once.
- A collaborative, team-focused approach with a positive and proactive mindset.
- Comfortable using CRM systems and Microsoft Office tools.
- Flexibility to support occasional evening and weekend event delivery.
Beneficial but not essential:
- Experience in sales, events, hospitality or customer-facing roles.
- Knowledge of stadium, venue or live event operations.
*We regularly review applications and reserve the right to close an advert early if we identify suitable candidates. To avoid disappointment, please submit your application as soon as possible.
City Football Group promotes equal opportunities in employment and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.
We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview. Employment is subject to the provision of proof of eligibility to work in the UK.
Due to our safeguarding promise, all UK based CFG roles will be subject to a DBS check upon commencing employment with us. This will be either a basic, standard or enhanced check depending on the job role and responsibilities.
Venue Sales Executive in Manchester employer: City Football Group Limited
At Manchester City, we pride ourselves on being an exceptional employer that values inclusivity and employee growth. As a Venue Sales Executive, you will enjoy a vibrant work culture, competitive benefits including 26 days of annual leave plus a birthday off, private healthcare, and opportunities to engage with passionate fans and colleagues in one of football's most iconic venues. Join us in creating unforgettable experiences while developing your career in a supportive environment that champions teamwork and innovation.
Contact Details:
City Football Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Venue Sales Executive in Manchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like City Football Group Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to City Football Group Limited
Don't be shy about reaching out to City Football Group Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Venue Sales Executive in Manchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about City Football Group Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at City Football Group Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!