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- Tasks: Manage delegate bookings and provide admin support for exciting events.
- Company: Dynamic conference company with a friendly and hardworking team.
- Benefits: Competitive salary, hybrid work, and opportunities for career growth.
- Other info: Great opportunity for high school and college students to kickstart their careers.
- Why this job: Join a vibrant team and make an impact in the events industry.
- Qualifications: Strong work ethic, customer service skills, and proficiency in Microsoft Office.
The predicted salary is between 25500 - 29500 £ per year.
Permanent/Full-time (after six-month trial period) Hybrid Woking GU22
Salary: 25.5K - £29.5K depending on experience and skillset
Administrator required for a dynamic conference company. Whether you are an experienced administrator looking for a new challenge, or a motivated quick-learner eager to build a career in the events industry, we want to hear from you.
We are looking for an adaptable individual to join our busy conference admin & logistics team. Working closely with the UK and other Governments and industry-leading companies, we organise big international summits, highly topical conferences as well as smaller industry seminars, which makes the role interesting and varied.
About the role
This customer focused role involves being the central point of contact for our attendees and contacts, processing bookings for in-person and virtual delegates, invoicing, maintaining accurate attendee databases, and managing related administrative tasks. There is great growth potential to widen the role to include press and partner liaison and marketing support going forward.
Key responsibilities
- Provide administrative, operational and marketing support for events
- Act as the first point of contact for delegates enquiries, responding via phone and email in a professional and timely manner
- Efficiently and accurately process bookings within our CRM system to ensure delegate records for each event are always up to date (full training will be given)
- Raise invoices, process payments and ensure all invoices are settled by due date
- Prepare booking confirmations and joining instructions based on individual event requirements
- Create delegate lists for all events as well as delegate badges for in-person attendees and joining links for virtual attendees
- Facilitate on-site registration, greet attendees, hand out name badges and assist the logistics team with the running of the event
- Produce post-event attendee breakdowns, delegates lists and delegate notifications
- General office administration duties, including filing, data entry, stationary and other office supply orders
- Carry out any other reasonable duties within the remit of the role, as directed by the line manager to support the company’s logistics and marketing functions
Candidate skillset
While we value experience, we are looking for a dedicated and efficient individual with a cheerful yet professional disposition to fit in with our friendly and hardworking team.
- Strong work ethic and positive attitude
- Ability to multi-task and meet deadlines
- Excellent customer service skills and confident and professional telephone manner
- Strong written and verbal communication skills
- Ability to work both independently and as a part of a team
- Good knowledge and experience using Microsoft Office applications including Word, Excel and Outlook
We are looking for someone who lives locally and is able to drive or commute to our Surrey offices in Knaphill, Woking easily. The candidate will be expected to be able to work in the office up to 2 days per week, and more often during busy times.
Delegate bookings administrator/Conference administrator in England employer: City & Financial Global
Contact Detail:
City & Financial Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delegate bookings administrator/Conference administrator in England
✨Tip Number 1
Network like a pro! Reach out to people in the events industry, attend local meetups, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and its events. Show us that you’re genuinely interested in what we do and how you can contribute. Tailor your answers to highlight your skills in administration and customer service.
✨Tip Number 3
Practice your communication skills! Since this role involves a lot of interaction with delegates, being able to convey information clearly and professionally is key. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team in the exciting world of conferences.
We think you need these skills to ace Delegate bookings administrator/Conference administrator in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight any relevant admin experience, especially in event management or customer service, to show us you’re the right fit for our dynamic team.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re excited about the role and how your background makes you a great candidate. Keep it professional but let your personality come through!
Show Off Your Communication Skills: Since this role involves a lot of communication with delegates, make sure your written application showcases your strong communication skills. Use clear, concise language and check for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at City & Financial Global
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Delegate Bookings Administrator role. Familiarise yourself with the key responsibilities and think about how your skills align with them. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role involves being the first point of contact for delegates, be prepared to discuss your customer service experience. Think of specific examples where you've successfully handled inquiries or resolved issues. This will demonstrate your ability to maintain a professional and cheerful disposition under pressure.
✨Demonstrate Your Organisational Skills
The job requires strong organisational abilities, so come ready to talk about how you manage multiple tasks and deadlines. Share examples of how you've kept track of bookings or managed events in the past. This will highlight your capability to thrive in a busy environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, upcoming events, or growth opportunities within the company. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.