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- Tasks: Lead a mobile technical team in delivering maintenance services across retail sites.
- Company: Join a major UK retail client focused on facilities management excellence.
- Benefits: Enjoy a competitive salary, car allowance, annual bonus, and private health care.
- Why this job: Be part of a dynamic team that values relationships and compliance while driving improvement.
- Qualifications: Experience in facilities management and team leadership is essential; technical qualifications are a plus.
- Other info: Flexible hours and on-call availability required; full driving license needed.
The predicted salary is between 40000 - 52000 £ per year.
An exciting opportunity has emerged for an experienced Regional Facilities Manager to join our company, working with one of our major UK retail clients. The role sees the successful candidate leading a mobile technical team in the delivery of PPM and Reactive maintenance services. This role will require you to manage your technicians and clients, ensuring good working relationships are maintained and built upon. The Regional Facilities Manager must ensure services are delivered in line with legislative and regulatory standards whilst meeting service level agreements. In addition, you will be required to complete a schedule of compliance audits in a timely fashion, taking corrective action as required whilst driving process and supporting the training of all direct reports.
Key Responsibilities:
- Ensure that all sites are covered on a 365 24/7 basis to deliver both reactive and planned maintenance.
- Provide technical support and coaching to the mobile engineering team.
- Ensure underperformance against KPIs is understood and action plans are in place to drive improvement.
- Ensure all tools and equipment necessary are available to deliver both reactive and planned maintenance.
- Support the Divisional Operations Manager on all technical, people and FM process issues.
- Provide cover for Divisional Operations Manager during times of absence, holidays and meetings, if requested.
Financial Responsibility:
- The Regional Facilities Manager is responsible for managing all expenditure and must ensure effective cost control within agreed budgets by site and across their allocated area, ensuring that all financial approvals are in line with the agreed levels of spend authority.
- The Regional Facilities Manager is also responsible for identifying and delivering business development opportunities within the budget to fund additional services to the customer, whilst supporting the development of capital plans and projects jointly with the customer and designated Manager.
People Responsibility:
- The Regional Facilities Manager is responsible for the direct line management of the Area Site Technicians and Area Maintenance Technicians including but not limited to: recruitment & induction of colleagues within their team.
- Training & Development of ASTs and AMTs up to and including appraisals in line with company process.
- Carry out reviews of any legal training requirements to ensure compliance across the estate.
- Ensure all direct reports are validated and delivering all aspects of their role.
- Ensure Technician training is up to date and compliant within defined standards.
- To manage the teams conduct and capability and apply the disciplinary procedure in accordance with the company D&G Policy as required.
- Manage any absence within the team fairly and consistently ensuring a RTW interview is conducted after each period of absence.
Qualifications / Experience:
Essential:
- Recognised technical background with experience in hard FM.
- A working knowledge of the maintenance service within the FM industry is essential, with previous working knowledge of a multi-client contracted environment being desirable; and PPM and compliance background.
- Previous experience of effectively leading and managing a team within a retail FM setting.
- Strong PC literacy, with experience in extracting, collating and presenting performance data along with previous experience of using a CAFM system.
Desirable but not essential:
- NVQ / SVQ Level 3 or City and Guilds 236 Part 1 + 2 (or equivalent) in electrical Installation / Maintenance. Other qualifications of technical within HVAC refrigeration and plumbing qualifications would also be considered.
- Ideally membership CIBSE, BIFM or equivalent.
The ideal candidate:
- Flexible to be available / on call out of hours.
- Full driving license.
Regional Facilities Manager employer: City Facilities Management
Contact Detail:
City Facilities Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Facilities Manager
✨Tip Number 1
Familiarise yourself with the specific requirements of the retail FM sector. Understanding the nuances of facilities management in a retail environment will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the facilities management field, especially those who have experience in retail. Attend industry events or join relevant online forums to make connections that could lead to job opportunities.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to provide examples of how you've improved performance and maintained compliance in previous roles.
✨Tip Number 4
Research our company culture and values at StudySmarter. Tailoring your approach to align with our ethos can demonstrate your genuine interest in joining our team and help you make a positive impression.
We think you need these skills to ace Regional Facilities Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in facilities management, particularly in a retail environment. Emphasise your technical background and any leadership roles you've held.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the key responsibilities mentioned in the job description. Explain how your skills and experiences align with their needs, particularly in managing teams and ensuring compliance.
Highlight Relevant Qualifications: If you have any qualifications related to electrical installation, HVAC, or plumbing, be sure to mention them. Even if they are not essential, they can set you apart from other candidates.
Showcase Your Leadership Skills: Provide examples of how you've successfully led teams in the past. Discuss your approach to training and development, as well as how you've managed performance and compliance within your team.
How to prepare for a job interview at City Facilities Management
✨Showcase Your Technical Expertise
As a Regional Facilities Manager, it's crucial to demonstrate your technical knowledge in hard FM. Be prepared to discuss your experience with PPM and compliance, and how you've successfully managed maintenance services in a retail environment.
✨Highlight Leadership Skills
This role involves managing a team of technicians, so be ready to share examples of how you've effectively led and developed teams in the past. Discuss your approach to training, performance management, and maintaining good working relationships.
✨Understand Financial Responsibilities
Familiarise yourself with budget management and cost control, as these are key aspects of the role. Be prepared to discuss how you've managed expenditure in previous positions and any strategies you've implemented to identify business development opportunities.
✨Prepare for Compliance Questions
Since compliance audits are part of the job, expect questions about your experience with legislative and regulatory standards. Be ready to explain how you've ensured compliance in your previous roles and the corrective actions you've taken when necessary.
