At a Glance
- Tasks: Manage recruitment and onboarding processes while providing top-notch people support.
- Company: Join a dynamic team at our Glasgow Head Office with a supportive culture.
- Benefits: Enjoy 33 days holiday, private pension, health cashback plan, and more!
- Other info: Hybrid working model with great career growth opportunities.
- Why this job: Make a real impact in people's careers while developing your skills in HR.
- Qualifications: Experience in recruitment or administration, strong communication, and time-management skills.
An exciting opportunity has emerged for a skilled On Boarding and Support Team Administrator to join our company, on a 6 month FTC basis. The role will involve being responsible for the processing of all people support administration activities, working with colleagues in onboarding and Employee Relations to ensure a reliable, first-class service is offered. It will also see you responsible for all aspects of recruitment and on-boarding administration activities. This is end-to-end activity, including but not limited to: the posting of vacancies, creation and distribution of offer letters, upload of new employees onto City’s people system and liaising with Payroll when required.
Key Responsibilities:
- On Boarding:
- Posting vacancies for areas of the business on the recruitment system, ensuring adverts are both accurate and engaging.
- Issuing Offer letters & Employment Terms and Conditions, ensuring absolute accuracy and flagging any concerns to the OB Lead Administrator.
- Process successful applicants from the recruitment system to City’s people system, ensuring accuracy throughout all conversions.
- Understand General Data Protection Regulations (GDPR) and ensure compliance is met at all times.
- People Support:
- Ensure the People System is updated consistently, accurately and all relevant documents are uploaded for each colleague.
- Ensure the People drive is used appropriately, avoiding duplication and streamlining where possible.
- Chase any non-compliance to ensure all hourly colleagues have all relevant documentation on file.
- Validate new starter Right to Work documentation.
- Process leavers on the People System.
- Process contract changes on the People System.
Qualifications / Experience:
- Knowledge or previous experience working within recruitment / on-boarding / administration
- Good working knowledge of Working Time Directive and UK Right to Work regulations
- Good working knowledge of General Data Protection Regulations (GDPR)
- Excellent customer service skills
- Excellent communication skills
- Time-management skills
- Ability to work under pressure
What We Offer:
- 33 Days Holiday (Inc. Bank Holidays)
- Private Pension
- HealthShield Cashback Plan - Reclaim part of your dental/optical costs.
- OneCity – Employee Discount Platform
- Employee Value Awards up to the value of £250
- Access to Costco Personal Membership Subscription
- Mental and Physical Health Services (Wisdom, Thrive, SkinVision)
- Electric Car Scheme (Criteria Applies)
- First Bus Commuter Club – Discounted Bus Travel
People Service Centre Administrator in Glasgow employer: City Facilities Management
At City, we pride ourselves on being an exceptional employer, offering a supportive and dynamic work environment in our Glasgow Head Office. With a strong focus on employee well-being, we provide a comprehensive benefits package, including generous holiday entitlement, health services, and opportunities for professional growth. Our hybrid working model promotes a healthy work-life balance, making us an attractive choice for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land People Service Centre Administrator in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for opportunities, especially in roles like the People Service Centre Administrator. You never know who might have the inside scoop on a job opening!
✨Tip Number 2
Prepare for interviews by researching the company and the role. Understand their values and how they align with your skills in onboarding and administration. This will help you stand out as someone who’s genuinely interested in contributing to their team.
✨Tip Number 3
Practice common interview questions related to recruitment and people support. Think about scenarios where you've demonstrated excellent customer service or time-management skills. Being ready with examples will boost your confidence and impress your interviewers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and are familiar with our processes. Good luck!
We think you need these skills to ace People Service Centre Administrator in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the People Service Centre Administrator role. Highlight your experience in recruitment and onboarding, and don’t forget to mention your knowledge of GDPR and UK Right to Work regulations. We want to see how you fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our needs. Keep it engaging and personal – we love a bit of personality!
Showcase Your Customer Service Skills:Since this role involves a lot of interaction with colleagues, make sure to highlight your excellent customer service skills. Share examples of how you've provided top-notch support in previous roles – we’re all about that first-class service!
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s super easy, and you’ll be able to keep track of your application status. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at City Facilities Management
✨Know Your Stuff
Make sure you brush up on your knowledge of recruitment processes and GDPR regulations. Familiarise yourself with the specific responsibilities of the People Service Centre Administrator role, so you can confidently discuss how your experience aligns with their needs.
✨Showcase Your Customer Service Skills
Since this role involves a lot of interaction with colleagues, be prepared to share examples of how you've provided excellent customer service in the past. Think of situations where you resolved issues or improved processes, as this will demonstrate your ability to contribute positively to the team.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations related to onboarding and administration. Prepare by thinking through potential scenarios, such as dealing with non-compliance or processing new starters, and outline your approach to resolving these issues effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for onboarding, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
