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For Companies At a Glance
- Tasks: Lead IT projects, manage relationships with suppliers, and ensure system performance.
- Company: Join City Building Engineering Services, a collaborative firm focused on innovative construction solutions.
- Benefits: Enjoy competitive salary, healthcare benefits, pension scheme, and retail discounts.
- Why this job: Be part of a dynamic team driving technology growth in a fast-paced environment.
- Qualifications: Degree in IT or project management; formal project management qualification required.
- Other info: Opportunity for career growth and involvement in energy-saving initiatives.
The predicted salary is between 43200 - 72000 £ per year.
This is a permanent, full-time vacancy that will close in a month at 23:59 GMT.
Job Purpose
Based at our head office in Glasgow, this is a key position, supporting the Executive Team & business sponsors, to ensure the successful IT capability of our existing systems and lead the development of new technology, as the business grows. Managing the relationship between business sponsors, both internal and external, and IT suppliers, you will have exposure to a fast-paced collaborative project environment with work-packages differing in size and timescale so the ability to juggle projects simultaneously and complete these to strict deadlines is essential. You will also ensure adequate performance of IT Service Suppliers to meet the operational priorities of your strategic business unit.
Key Accountabilities
- Formulate and deliver the Business IT Change Plan including plans for future business growth.
- Maintenance of both FM and capital systems including identification of synergies, different ways of working and risks & opportunities.
- Act as business contact for configuration & onboarding of new clients within current CAFM system including escalation route, business support & change control analysis, operational readiness plans & end to end user testing protocols.
- Work with the Senior Leadership Team to identify and assess wider business opportunities, supporting their execution through the planning, development and delivery of effective IT solutions.
- Work with Group IT Infrastructure & external Service providers to provide the necessary IT infrastructure services (including desktop applications), networks, IT security and telecommunications.
- Collaborative working with internal business reporting teams to ensure consistency of approach and data quality.
- Documentation and maintenance of key business IT processes including data warehouses & azure platforms, application storage, configuration routines and product areas, both internal and external.
- Management of dedicated IT mailbox, including liaison with group IT to ensure urgency and impact of IT issues are appropriately recognised and managed to agreed service levels.
- Formal engagement with external product vendors including management of technical releases & updates, administration, scoping and requirements planning.
- Act as point of contact for information security, guiding business unit alignment to group security standards.
- Regular visits to regional offices including liaison with group IT infrastructure teams.
- Management and development of dedicated IT team.
- Formal monthly tracking of business IT plan including distribution of report to Senior Leadership Team.
- Act as a point of contact for BC/DR planning and test executions, liaising with IT suppliers for specific system IT DR plans.
- Act as IT liaison between clients, 3rd parties and Group IT.
- Liaison with IT suppliers to provide SLA reporting, analysis and resolution of 'business as usual' IT services, e.g. service ticket resolution, systems availability.
Knowledge, Skills and Abilities
ESSENTIAL
- Degree level qualification or equivalent experience in IT or FM/Engineering project management related subject.
- Formal project management qualification (e.g. PMI, PMP, APM, PRINCE2, MSP).
- Proven skills in project management, with experience of delivering end-to-end solutions.
- Line Management responsibility.
- Experience and knowledge of change management principles, methodologies and tools.
- 3rd party vendor management, including procurement.
- Excellent interpersonal skills.
DESIRABLE
- Full end to end delivery of application systems, from requirement gathering and obtaining estimates to running workshops, UAT and implementation.
- Practitioner certification in Business Analysis from recognised body e.g. BCS.
- Previous working knowledge of a multi-client contracted environment covering FM & Capital services.
Package Details
Competitive healthcare benefits, pension benefits.
The Company
At City Building Engineering Services we firmly believe in a collaborative approach to doing business. By working together with our clients we find and deliver constructive solutions to their particular needs and requirements in a cost effective and efficient way. Our teams of dedicated professionals are passionate about what they do. This has allowed our client base to steadily grow, whilst maintaining a high percentage of repeat business. Throughout our six regional offices we operate nationally with a comprehensive in-house resource allowing the delivery of all aspects of a construction and engineering project from procurement and design through to project management, installation and maintenance. We pride ourselves in being ahead of the curve in regards to innovations, particularly in regards to energy saving, where we have planned, designed and installed many cost and energy savings initiatives. CBES is a subsidiary of the City Facilities Management Group.
Our Benefits
Pension Scheme, Retail Discounts, Cycle to Work Scheme.
Senior Business IT Manager employer: CITY FACILITIES MANAGEMENT U K LTD
Contact Detail:
CITY FACILITIES MANAGEMENT U K LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Business IT Manager
✨Tip Number 1
Familiarise yourself with the latest trends in IT project management and change management methodologies. Being well-versed in frameworks like PRINCE2 or PMI will not only boost your confidence but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the industry, especially those who have experience in managing IT services and vendor relationships. Attend relevant meetups or webinars to gain insights and potentially make connections that could help you stand out.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed multiple projects simultaneously. Highlighting your ability to juggle priorities and meet deadlines will be crucial in showcasing your fit for this fast-paced environment.
✨Tip Number 4
Research City Building Engineering Services and their approach to collaborative working. Understanding their values and how they align with your own will help you articulate why you're a great fit for their team during any discussions.
We think you need these skills to ace Senior Business IT Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT project management, particularly in change management and vendor management. Use specific examples that demonstrate your ability to juggle multiple projects and meet strict deadlines.
Craft a Compelling Cover Letter: In your cover letter, address how your skills align with the key accountabilities listed in the job description. Mention your formal project management qualifications and any experience with IT infrastructure services or business analysis.
Showcase Your Interpersonal Skills: Since excellent interpersonal skills are essential for this role, provide examples in your application of how you've successfully managed relationships with stakeholders, both internal and external, in previous positions.
Highlight Relevant Certifications: If you have any certifications related to project management (like PMI, PMP, or PRINCE2) or business analysis, make sure to include these in your application. They can set you apart from other candidates.
How to prepare for a job interview at CITY FACILITIES MANAGEMENT U K LTD
✨Showcase Your Project Management Skills
As a Senior Business IT Manager, you'll need to demonstrate your project management expertise. Be prepared to discuss specific projects you've managed, the methodologies you used, and how you ensured successful delivery within deadlines.
✨Understand the Company’s IT Landscape
Research City Building Engineering Services and their current IT systems. Familiarise yourself with their business model and how IT supports their operations. This will help you articulate how you can contribute to their IT capabilities.
✨Highlight Your Interpersonal Skills
Given the collaborative nature of the role, emphasise your interpersonal skills. Prepare examples of how you've successfully managed relationships with stakeholders, both internal and external, and how you’ve navigated challenges in those interactions.
✨Prepare for Change Management Discussions
Change management is crucial in this role. Be ready to discuss your experience with change management principles and tools. Share examples of how you've led teams through transitions and the strategies you employed to ensure smooth implementation.
