City Facilities Management Holdings Ltd in Glasgow Head Office is seeking a Helpdesk Supervisor to lead the Helpdesk team and deliver SLAs. The role involves managing daily operations and coordinating resources to meet internal and external expectations.
You will drive performance, conduct regular 121s, and ensure process adherence. On-call duties for out-of-hours and weekends are required with an on-call fee paid in addition to salary.
#J-18808-LjbffrHelpdesk Team Lead: SLA Excellence & Coaching in Glasgow employer: City Facilities Management Holdings Ltd
City Facilities Management Holdings Ltd is an excellent employer for Refrigeration Engineers, offering a competitive salary and a comprehensive benefits package that includes private healthcare and generous holiday allowance. The company fosters a supportive work culture with structured working patterns and ample opportunities for overtime, ensuring that employees can grow their skills while contributing to the maintenance of essential CO₂ retail systems across the UK.
Contact Details:
City Facilities Management Holdings Ltd Recruitment Team
