Helpdesk Customer Advisor – Dynamic Dayshift Role (Glasgow)

Helpdesk Customer Advisor – Dynamic Dayshift Role (Glasgow)

Glasgow Full-Time No working from home possible
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City Facilities Management Holdings Ltd. seeks a Customer Service Representative for Glasgow Head Office on a fixed-term contract. 37.5 hours per week, 7.5 hour shifts between 7am-10pm, 5 days over 7. Salary Β£25,468.38 per annum with 33 days holiday, private pension and benefits.

Start date 9 September. Helpdesk role handling customer faults and enquiries. The role involves answering inbound calls, making outbound calls, logging data, and ensuring fast response times according to call quality

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Contact Details:

City Facilities Management Holdings Ltd Recruitment Team