At a Glance
- Tasks: Lead maintenance operations, manage teams, and ensure compliance with technical standards.
- Company: Join City Facilities Management, a leading provider in retail facilities management across the UK.
- Benefits: Enjoy a competitive salary, company vehicle, annual bonus, private healthcare, and 33 days holiday!
- Why this job: Be part of a dynamic team, drive results, and make a real impact in the retail sector.
- Qualifications: NVQ Level 3 in Electrical Installation/Maintenance and experience with electrical/mechanical equipment required.
- Other info: Flexible hours and opportunities for professional development await you!
The predicted salary is between 34000 - 45000 £ per year.
Job Title: Divisional Supervisor / Manager (Retail FM)
Location: North Division (Scotland / Cumbria)
Contract Type: Permanent
Working
Hours: 40 Hours Per Week
Salary: £40,000- £45,000 (depending on experience) + Company Vehicle + Annual Bonus, 33 Days Holiday, Private Pension & Benefits – Including Private Health Care, Life Insurance, Employee Discounts!
An exciting opportunity has emerged for an experience Divisional Maintenance Supervisor / Manager to join our company, working with one of our major UK retail clients.
The role will see the successful candidates support the Division Operations Manager in the technical knowledge, reporting and coordination within the following areas:
- Project work e.g., Hospitality focus, P1’s/P2’s, Focus reports.
- Productivity reporting
- Compliance reporting – PPM management
- Remote technical support – Trade impacting incidents etc
- Spend & Budget control
Be the technical expert for CANO/Hospitality matters liaising with internal & external customers to drive divisional results.
Support the Division with absence cover for Area Maintenance Manager’s on an ad-hoc basis.
Supporting the Division Operations Manager managing store escalations, supporting with communications with the ACM as a secondary line of contact.
Be line manager for the divisional allocated lighting team colleagues for holidays, absence and first line manager duties liaising with the National Small Works Manager.
Key Accountabilities
People
- To ensure company policies and practises are followed and delivered consistently.
- To ensure people performance is optimised.
- Attend / hold meetings with your line manager and direct reports to ensure effective cascade of all City communications and ways of working.
- Attend training courses as and where necessary and to ensure personal job skills keep pace
- with technical developments.
- Support the Divisional Operations Manager on all technical, people and FM process issues.
- Provide cover for the Area Maintenance Manager during times of absence, and meetings, if requested.
Excellence
- Prioritise workload in line with divisional priorities to achieve agreed timescales and response times.
- Identify non-repairable faults in plant and machinery and promptly advise Divisional Operations/Area Maintenance Manager’s of findings, with recommendations regarding suitable replacement.
- Carry out surveys and complete reports as required by Divisional Operations Manager.
- Monitor and report/update Mercury system including live job updates and resource availability
Integrity
- Ensure reports are produced in timely, professional & confidential manner
- Follow and support spend & budget control processes for the Division, ensuring that all costs are agreed, validated, and approved as required
- Communications to business & client is professional and accurate ensuring only relevant information cascaded
Financial Responsibility
This role is responsible for logging material spending and purchasing and supporting the Line Manager to ensure best value from 3rd party contractors
Qualifications / Experience:
Essential
- NVQ Level 3/City and guilds 236 / Part 1 + 2 or equivalent in Electrical Installation/ Maintenance.
- City and Guilds 18th Edition
- 3 phase electrics and its applications
- Ability to advise/support on a wide range of electrical and mechanical equipment, e.g. commercial ovens, dishwashers, and microwaves
- Speed and efficiency of work within Excel, Word and other systems required
- Maintenance of the Health and Safety policy
- Client and City colleague relationships and feedback
The ideal candidate:
- Flexible to be available out of hours
- Full driving license.
Maintenance Supervisor – North Division
Divisional Maintenance Supervisor – Scotland
FM Supervisor – Cumbria #J-18808-Ljbffr
Divisional Maintenance Supervisor / Manager employer: City Facilities Management Holdings Ltd
Contact Detail:
City Facilities Management Holdings Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Divisional Maintenance Supervisor / Manager
✨Tip Number 1
Familiarise yourself with the specific technical requirements mentioned in the job description, such as NVQ Level 3 or City and Guilds qualifications. Being able to discuss your relevant experience and how it aligns with these qualifications during an interview can set you apart.
✨Tip Number 2
Network with current or former employees of City Facilities Management Holdings Ltd. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying or interviewing.
✨Tip Number 3
Prepare to discuss your experience with compliance reporting and budget control, as these are key responsibilities in the role. Think of specific examples where you've successfully managed these aspects in previous positions.
✨Tip Number 4
Showcase your leadership skills by preparing examples of how you've optimised team performance or handled escalations in past roles. This will demonstrate your capability to manage the divisional lighting team and support the Division Operations Manager effectively.
We think you need these skills to ace Divisional Maintenance Supervisor / Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and qualifications that align with the Divisional Maintenance Supervisor/Manager role. Emphasise your technical knowledge, project management skills, and any experience in compliance reporting or budget control.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the key responsibilities mentioned in the job description. Explain how your background makes you a suitable candidate for supporting the Division Operations Manager and managing store escalations.
Highlight Relevant Qualifications: Clearly list your qualifications such as NVQ Level 3 or City and Guilds certifications. Mention your experience with electrical installations and maintenance, as well as your ability to work with various commercial equipment.
Showcase Soft Skills: In addition to technical skills, highlight your soft skills such as communication, leadership, and problem-solving abilities. These are crucial for managing teams and liaising with clients effectively.
How to prepare for a job interview at City Facilities Management Holdings Ltd
✨Showcase Your Technical Expertise
As a Divisional Maintenance Supervisor/Manager, you'll need to demonstrate your technical knowledge in electrical and mechanical systems. Be prepared to discuss specific projects you've worked on, particularly those involving commercial equipment like ovens and dishwashers.
✨Emphasise Your Leadership Skills
This role involves managing teams and ensuring optimal performance. Highlight your experience in leading teams, handling absence cover, and your approach to maintaining effective communication within the team and with clients.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare examples of how you've handled non-repairable faults or managed budget controls in previous roles, as these are key responsibilities in this position.
✨Understand the Company Culture
Research City Facilities Management Holdings Ltd and their values. Being able to align your answers with their company culture will show that you're not just a fit for the role, but also for the organisation as a whole.