At a Glance
- Tasks: Manage supplier relationships and drive procurement strategies for major retail clients.
- Company: Join City Facilities Management, a leader in the retail FM sector.
- Benefits: Enjoy a competitive salary, car allowance, annual bonus, and 33 days holiday.
- Why this job: Make a real impact in a strategic role with top UK retailers.
- Qualifications: 5 years in procurement or category management; CIPS qualification preferred.
- Other info: Remote work with occasional travel; excellent career growth opportunities.
The predicted salary is between 45000 - 60000 £ per year.
Overview
Join to apply for the Category Manager- Retail FM role at City Facilities Management Holdings Ltd.
Job details
Job Title: Category Manager (Retail FM)
Location: Remote (Some travel expected to Glasgow Head Office, few times per month, company funded travel)
Contract Type: Permanent
Hours: 40 Hours Per Week
Salary: £45,900 – £60,000 (depending on experience) + Car/Car Allowance £5,700 + Annual Bonus, 33 Days Holiday, Private Pension & Benefits including Private Health Care, Life Insurance, Employee Discounts
An exciting opportunity has emerged for an experienced Category Manager to join our company, working with some of the biggest UK retail clients. The function has recently restructured to support a more strategic approach to how we procure and contract with our contractors and supply chain, putting strategic category management at the heart of what we will deliver.
The role will see you responsible for the management of City Groups’ (UK & Ireland) contractor relationships, including all PPM and reactive suppliers within a given customer contract. Through category management you will be able to leverage our wider market coverage on dedicated categories where you can build your own strategy, efficiencies plan and overall pipeline helping us deliver for our major customers and City itself.
The successful candidate will need to be strategically minded and will support in the development and implementation of procurement strategies ensuring cost efficiency, quality and supplier reliability. The role involves managing supplier relationships, negotiating contracts, driving innovation and collaborating with internal stakeholders to meet City and our Client’s objectives.
Responsibilities
- Manage all supplier relationships and contract delivery for allocated contractors and supply chain
- Build strong engagement and trust with City’s customers, respond promptly to client requests and use performance scorecards to demonstrate achievement of delivery targets and contractual compliance
- Lead on procurement savings and efficiencies delivery for the business
- Support category strategy development
- Create and oversee a regular supplier audit regime to assure City and its customers of suppliers’ compliance regarding health and safety and other key compliance aspects
- Work with customers to set annual budgets and ensure alignment within wider procurement team to deliver schedule of services in line with budget
- Act as an escalation point for all supplier related issues
Financial Responsibility
- The Category Manager will work with the wider procurement team to ensure contract charges are accurate and aligned to services delivered. In addition, the Category Manager will work with finance and the wider procurement team to review overspend/underspend, supporting preparation of budgets where required.
- The Category Manager will also be expected to positively impact the P&L of the company through the delivery of in-contract savings.
People Responsibility
- The Category Manager will not have any direct reports but will be expected to collaborate with a wide group of stakeholders including the client, wider procurement team and field operations.
Qualifications / Experience
Essential
- 5 years’ experience in procurement or category management
- CIPS qualification or equivalent experience
- Knowledge of FM, retail and hospitality or customer service industry, preferred but not essential
Desirable but not essential:
- Knowledge of maintenance service within the FM industry, with previous experience in a multi-site contracted environment
Key Skills
- Strong commercial and supplier management experience
- Confidence to deliver through negotiations
- Ability to collaborate with multiple stakeholders
- Strategic and procurement process mindset
- Ability to build, nurture and grow relationships with suppliers and customers
- Credibility to deliver a successful SRM programme
- Strong analytical and problem-solving skills
- Ability to critically challenge
- Understanding of contracts and key service deliverables
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Procurement / Category Management
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Category Manager- Retail FM employer: City Facilities Management Holdings Ltd
Contact Detail:
City Facilities Management Holdings Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Category Manager- Retail FM
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Category Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their procurement strategies and think about how your experience aligns with their needs. This will help you stand out as someone who’s not just looking for any job, but is genuinely interested in contributing to their success.
✨Tip Number 3
Practice your negotiation skills! As a Category Manager, you’ll need to demonstrate your ability to negotiate contracts effectively. Role-play with a friend or use online resources to sharpen your skills before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck!
We think you need these skills to ace Category Manager- Retail FM
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Category Manager role. Highlight your experience in procurement and supplier management, and don’t forget to mention any relevant qualifications like CIPS. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Share specific examples of your achievements in category management and how you’ve driven efficiencies in previous roles. We love a good story!
Showcase Your Strategic Mindset: In your application, make sure to demonstrate your strategic thinking. Talk about how you’ve developed and implemented procurement strategies in the past. We’re looking for someone who can think ahead and help us deliver for our major customers.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at City Facilities Management. We can’t wait to hear from you!
How to prepare for a job interview at City Facilities Management Holdings Ltd
✨Know Your Category Inside Out
Before the interview, dive deep into the specifics of category management, especially in the retail FM sector. Familiarise yourself with current trends, challenges, and best practices. This will not only show your expertise but also your genuine interest in the role.
✨Showcase Your Supplier Management Skills
Prepare examples that highlight your experience in managing supplier relationships and negotiating contracts. Be ready to discuss how you've driven efficiencies and savings in previous roles, as this aligns perfectly with what the company is looking for.
✨Demonstrate Strategic Thinking
Think about how you can contribute to the development and implementation of procurement strategies. Bring examples of how you've approached strategic category management in the past, and be prepared to discuss how you would apply that thinking at City Facilities Management.
✨Engage with Stakeholders
Since collaboration is key in this role, prepare to talk about your experience working with various stakeholders. Highlight how you've built trust and engagement with clients and internal teams, and be ready to discuss how you would approach this at City.