At a Glance
- Tasks: Lead HR initiatives and develop people processes across various departments.
- Company: Dynamic company focused on people, culture, and talent development.
- Benefits: Competitive salary, profit-sharing bonus, company car, and wellness programmes.
- Other info: Opportunity for extensive travel and career growth in a supportive environment.
- Why this job: Shape the future of work while making a real impact on employee experience.
- Qualifications: CIPD Level 5 or above with strong HR experience.
The predicted salary is between 60000 - 75000 £ per year.
About the Role
We're seeking an experienced HR Leader to partner with our Professional Services and Support Functions (IT, Marketing, Finance, Procurement & Legal) across the UK. Based within the People, Culture and Talent team, you will work closely with stakeholders across the business to design, develop and deliver end-to-end people processes, practices and policies—enabling teams to make sound, fair and legally compliant people decisions.
In this newly created position you will provide expert guidance on talent management, employee relations and organisational development, delivering solutions that strengthen capability and support business objectives and functional goals. For functions that operate as part of the global team, the role will contribute to the design of people frameworks and practices that are scalable, consistent and reusable across regions while allowing for appropriate local delivery and compliance.
You'll be tech‐savvy, AI aware and commercially astute, with strong data analysis skills and the ability to translate insights into actionable strategies. As our Professional Services and Support Functions evolve through digital transformation, automation and new ways of working, you will play a key role in helping leaders adapt roles, skills and operating models in a structured and people‐centred way. Equally, you'll be passionate about building strong relationships and bring a people‐centred mindset—helping to close critical gaps while reflecting our purpose, goals and values.
This role requires you to spend time between our Durham, Kenilworth and London offices, meeting regularly with stakeholders across the Professional Services & Support departments.
Key Skills & Experience
- Proven experience partnering with senior leaders as a trusted People & Culture adviser, aligning people strategies with commercial and operational goals.
- Strong background in talent management, including workforce planning, retention, succession planning and performance frameworks in evolving, skills‐led environments.
- Hands‐on experience supporting organisational design, restructuring and change initiatives, with the ability to build high‐performing, inclusive teams.
- Sound knowledge of employee relations, with confidence advising on complex cases and ensuring fair, consistent people practices.
- Data‐driven mindset, with experience using people insights to identify trends, assess organisational readiness and translate insight into practical actions.
- Proven coaching capability, supporting managers to strengthen leadership skills, performance management and team engagement.
- Strong understanding of employment legislation and HR compliance, with the ability to apply this pragmatically in a business setting.
- Experience implementing and continuously improving People, Culture and Talent programmes, processes and systems, ideally in changing or digitally evolving organisations.
About You
- Qualified to CIPD Level 5 or above.
- Generalist HR experience within a dynamic and commercial environment.
- Ability to work independently, make decisions and deliver solutions.
- A track record of communicating and influencing at all levels of an organisation.
- Experience in collaborating across and connecting cross‐continent teams.
- Experience supporting Professional Services functions (e.g. Finance, Marketing, Procurement, IT, Legal).
- Data literate with the ability to interpret insight in context and translate into action.
- Capable of operating at both a strategic and operational level.
- Flexible, consultative and adaptable in nature.
- Previous experience in a multi‐site/multi‐channel, ideally multi‐country, business.
- Ability to travel extensively across the UK.
Our Package
- Competitive basic salary.
- Unique uncapped profit‐share style bonus scheme.
- Company car.
- Company pension scheme.
- Light Up Learning – our learning & development platform.
- MySavings – employee discount platform.
- Wellbeing platform for physical, mental and financial wellbeing.
- Free use of the state‐of‐the‐art private gym at our IT & Marketing Offices in Durham.
People & Culture Manager in London employer: City Electrical Factors
As a People & Culture Manager at our company, you will join a dynamic and inclusive work environment that prioritises employee growth and wellbeing. With competitive salaries, an uncapped profit-share bonus scheme, and access to state-of-the-art facilities, we empower our team members to thrive both personally and professionally. Our commitment to digital transformation and innovative people practices ensures that you will play a pivotal role in shaping the future of our Professional Services and Support Functions across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land People & Culture Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to folks on LinkedIn. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience in talent management and organisational development. Use real examples to demonstrate how you've made an impact in previous roles.
✨Tip Number 3
Be prepared for interviews! Research the company and its culture, and think about how your values align with theirs. Prepare questions that show you're genuinely interested in their people processes and how you can contribute to their goals.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. It shows initiative and gives you a better chance of standing out in the crowd.
We think you need these skills to ace People & Culture Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the People & Culture Manager role. Highlight your experience in HR, especially in areas like talent management and employee relations, as these are key for us.
Showcase Your Skills:Don’t forget to showcase your data analysis skills! We love candidates who can translate insights into actionable strategies, so give examples of how you've done this in the past.
Be Personable:We’re all about building strong relationships, so let your personality shine through in your application. Share stories that reflect your people-centred mindset and how you’ve supported teams.
Apply Through Our Website:Finally, make sure to apply through our website. It’s the best way for us to see your application and get you into the process smoothly. We can’t wait to hear from you!
How to prepare for a job interview at City Electrical Factors
✨Know Your Stuff
Make sure you brush up on the latest trends in HR, especially around talent management and employee relations. Familiarise yourself with the specific challenges faced by Professional Services functions like IT, Marketing, and Finance. This will show that you're not just a generalist but someone who understands the nuances of the roles you'll be supporting.
✨Showcase Your Data Skills
Since the role requires a data-driven mindset, be prepared to discuss how you've used data analysis in previous roles. Bring examples of how you've translated insights into actionable strategies. This could be anything from improving retention rates to enhancing team engagement—make it relevant!
✨Build Relationships
Demonstrate your people-centred approach by sharing examples of how you've built strong relationships with stakeholders. Talk about how you’ve collaborated across teams or regions, and how this has led to successful outcomes. Remember, this role is all about partnership and trust!
✨Be Ready for Change
With the digital transformation in play, be prepared to discuss how you've supported organisational design and change initiatives. Share your experiences in adapting roles and skills in evolving environments. Highlight your flexibility and consultative nature—these are key traits for success in this position.
