IT Service Desk Analyst - Frontline Support & ERP Focus in North East

IT Service Desk Analyst - Frontline Support & ERP Focus in North East

North East Full-Time On-site
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City Electrical Factors (CEF) is modernising its IT landscape from a base outside Durham, delivering cloud-first initiatives and AI-powered enhancements. The IT team is seeking a capable support professional to act as the frontline for all IT helpdesk requests across users and ERP systems.

You will join a shift-based team, providing timely incident resolution and strong user communication, while helping to streamline processes and drive improvements in a dynamic, UK-wide wholesale business.

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IT Service Desk Analyst - Frontline Support & ERP Focus in North East employer: CITY ELECTRICAL FACTORS LTD

City Electrical Factors (CEF) is an exceptional employer that prioritises innovation and collaboration in its modern IT landscape. With a strong emphasis on employee growth, CEF offers comprehensive training and development opportunities, fostering a supportive work culture that values teamwork and engagement. Located in a predominantly remote environment, employees benefit from flexible working arrangements while contributing to impactful projects that drive the company's transformation in Cloud and AI.

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Contact Details:

CITY ELECTRICAL FACTORS LTD Recruitment Team