Client Manager in Stockton-on-Tees

Client Manager in Stockton-on-Tees

Stockton-on-Tees Full-Time 25000 - 32000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage care packages and ensure high-quality support for clients.
  • Company: Join Advantage Healthcare, a leading care provider in the UK.
  • Benefits: Competitive salary, 22 days holiday, discounts, and career development opportunities.
  • Why this job: Make a real difference in people's lives while growing your career.
  • Qualifications: Experience in care management and strong organisational skills required.
  • Other info: Dynamic role with opportunities for personal and professional growth.

The predicted salary is between 25000 - 32000 £ per year.

Company Description

Are you the right applicant for this opportunity? Find out by reading through the role overview below.

Client Manager - Complex Care

Durham Tees Valley Business Centre, Orde Wingate Way, Stockton On Tees, Cleveland, TS19 0GD

Salary up to £29,201

Driving licence and own transport is required

Hours: Monday – Friday 9am – 5pm with additional on call duties on a rota basis

What we offer

We’re creating brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, downs and curveballs. With a career as a Client Manager at Advantage Healthcare every day will be different to the next. Each will offer you the opportunity to do meaningful and rewarding work that makes a real difference to our clients' lives and your career.

Job Description

What you’ll do

As a Client Manager, you will be responsible for developing a portfolio of care packages that promote person centred care and a safeguard approach. You will take ownership of the case loads contributing to the forecasting and delivery of budgets and financial KPI’s. You will have direct and regular contact with our clients along with their care staff to effectively review and establish that the quality of care is to a high and expected standard.

What you’ll get

We offer thorough training and the opportunity to develop through self-directed learning, coaching conversations, e-learning modules and access to further qualifications and courses. You’ll have the support to develop your career, either within your region or the wider City & County Healthcare Group. We’ll also empower you to feel proud of the impactful and meaningful work that you do.

We’ll reward you with a benefits package that includes wellbeing resources, financial advice and up to 14% discount at over 40 retailers including Tesco, John Lewis and many more.

We will also offer you:

  • 22 Days Holiday (increasing to 25 days after 3 year’s service) plus bank holidays
  • Occupational Maternity Pay & Adoption Pay
  • Occupational Paternity Pay
  • Death in Service Payment
  • Occupational Sick Pay

*subject to terms and conditions and qualifying period

Qualifications

What you need

You will need to be an efficient, organised and experienced care professional who is passionate about providing the best in community care, thrive on managing a remote team within a health and social care environment and take pride in building relationships with your clients and care workers. Due to the field based elements of the role you must be a driver with your own vehicle.

Additional Information

Why choose us?

We see extraordinary achievements happen every day thanks to the talent and commitment of our people. We want to transform the care industry by working smarter, using innovative tech and driving forward positive change. As the largest care company in the UK, we have the size and success to offer you a world of career opportunity, choice and security. Join us on our journey.

Advantage Healthcare is an Equal Opportunities Employer and part of the CCH Group.

Client Manager in Stockton-on-Tees employer: City & County Healthcare Group

Advantage Healthcare is an exceptional employer, offering a dynamic work environment where every day presents new challenges and opportunities to make a meaningful impact in the lives of clients. Located in Stockton On Tees, we provide comprehensive training and career development pathways, alongside a generous benefits package that includes holiday entitlement, wellbeing resources, and discounts at major retailers. Join us to be part of a forward-thinking team dedicated to transforming the care industry while enjoying a supportive and rewarding workplace culture.
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Contact Detail:

City & County Healthcare Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Manager in Stockton-on-Tees

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their mission. This will help you stand out and show that you're genuinely interested.

✨Tip Number 3

Practice your interview skills with a friend or in front of a mirror. Focus on articulating your experiences and how they relate to the Client Manager role. Confidence is key!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Client Manager in Stockton-on-Tees

Client Relationship Management
Care Package Development
Budget Forecasting
Financial KPI Management
Quality Assurance in Care
Team Management
Communication Skills
Organisational Skills
Problem-Solving Skills
Person-Centred Care Approach
Remote Team Management
Driving Licence
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Client Manager role. Highlight your experience in care management and any relevant qualifications to show us you’re the right fit!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about community care and how your values align with ours. Keep it personal and engaging!

Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Whether it’s improving care standards or managing budgets, we want to see how you’ve made a difference in your previous roles.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on board with our exciting journey!

How to prepare for a job interview at City & County Healthcare Group

✨Know Your Stuff

Before the interview, make sure you understand the role of a Client Manager inside out. Familiarise yourself with person-centred care and how to manage care packages effectively. This will show that you're not just interested in the job, but that you’re genuinely passionate about making a difference.

✨Showcase Your Experience

Prepare specific examples from your past work that highlight your organisational skills and ability to manage a remote team. Think about times when you’ve successfully built relationships with clients and care staff, as these are key aspects of the role.

✨Ask Thoughtful Questions

Interviews are a two-way street! Prepare some insightful questions about the company’s approach to care and how they support their Client Managers. This shows that you’re engaged and serious about the position, plus it helps you gauge if the company is the right fit for you.

✨Be Yourself

While it’s important to be professional, don’t forget to let your personality shine through. Advantage Healthcare values commitment and passion, so being authentic can help you connect with the interviewers on a personal level. Remember, they want to see the real you!

Client Manager in Stockton-on-Tees
City & County Healthcare Group
Location: Stockton-on-Tees

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