At a Glance
- Tasks: Lead and manage Live-In Care services, ensuring high-quality support for customers.
- Company: Join a values-driven organisation committed to excellent care.
- Benefits: Competitive salary, flexible working, and potential for permanent role.
- Why this job: Make a real impact in a senior role while supporting your community.
- Qualifications: Experience in health or social care management and strong leadership skills.
- Other info: Opportunity for career growth in a supportive and collaborative environment.
The predicted salary is between 38426 - 38426 £ per year.
Company Description
Salary: £38,426 per annum
Contract: 9–12 month Fixed Term Contract (Maternity Cover starting 2nd March)
Future opportunities: Potential to become permanent
Location: Work from home with flexibility, supporting our Noble branch across Devon, Bath, Bristol, and Gloucestershire — regular weekly travel across the region will be required. You will need to be a driver with access to your own vehicle.
About the role
We’re looking for an experienced and passionate Live-In Locality Manager to join CCH on a 9–12 month maternity cover contract, with the potential for the role to become permanent. This is a key leadership role responsible for the smooth, effective, and compliant delivery of our Live-In Care service across your locality. You’ll manage and support Live-In Carers, build strong relationships with customers, and play a vital role in growing and retaining a high-quality service. If you’re commercially aware, values-driven, and passionate about delivering outstanding care, we’d love to hear from you.
Key responsibilities
- Lead and manage the day-to-day delivery of the Live-In Care service within your region
- Manage a caseload of customers, ensuring excellent communication, quality, and service standards
- Recruit, support, coach, and develop Live-In care professionals to deliver outstanding care
- Plan and attend regular customer and care professional visits
- Drive service growth, customer retention, and new business conversion in line with KPIs
- Work closely with internal teams including Quality, HR and Business Development
- Ensure compliance with CQC standards, legislation, and internal policies
- Manage performance issues, employee relations matters, and customer concerns professionally and proactively
- Participate in regional on-call as required
Qualifications
What we’re looking for
- Proven experience in a management role within health or social care
- Strong leadership and people-management skills
- A passion for delivering high-quality, person-centred care
- Commercial awareness with the ability to manage performance and KPIs
- Excellent organisation, communication, and relationship-building skills
- Confidence managing compliance, safeguarding, and quality standards
- Ability to travel across the region independently
Additional Information
Why join CCH?
- Competitive salary of £38,426
- Opportunity to make a real impact in a senior, autonomous role
- Supportive leadership and collaborative working environment
- Potential for the role to become permanent
- The chance to be part of a values-led organisation committed to excellent care
If you’re driven, compassionate, and ready to lead a Live-In Care service to success, we’d love to hear from you.
Noble Live-In Care is part of the CCH Group, an equal opportunities employer.
Live-In Locality Manager employer: City & County Healthcare Group
Contact Detail:
City & County Healthcare Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Live-In Locality Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and social care sector. Attend local events or join online groups where you can meet people who might know about opportunities at CCH or similar organisations.
✨Tip Number 2
Prepare for interviews by researching CCH and their values. Think about how your experience aligns with their mission of delivering outstanding care. We want to see your passion shine through!
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've managed teams or improved services in your previous roles. We love hearing about real-life experiences that demonstrate your capabilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at CCH.
We think you need these skills to ace Live-In Locality Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Live-In Locality Manager role. Highlight your management experience in health or social care, and don’t forget to showcase your leadership and people-management skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for delivering high-quality, person-centred care. Mention specific examples of how you've driven service growth or managed compliance in previous roles.
Showcase Your Values: We’re all about values at CCH, so make sure to convey your commitment to excellent care in your application. Share what drives you and how your values align with ours—this can really set you apart from other candidates!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our team at CCH. We can’t wait to hear from you!
How to prepare for a job interview at City & County Healthcare Group
✨Know Your Stuff
Make sure you understand the ins and outs of the Live-In Care service. Familiarise yourself with CQC standards and the specific needs of the locality you'll be managing. This will show your passion for delivering high-quality care and your readiness to take on the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight how you supported and developed your team members, as this is crucial for the Live-In Locality Manager position.
✨Demonstrate Commercial Awareness
Be ready to discuss how you've driven service growth and customer retention in previous roles. Think about specific KPIs you've met or exceeded and how you can apply that knowledge to help CCH succeed.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, team dynamics, and future opportunities within CCH. This shows your genuine interest in the role and helps you assess if it's the right fit for you.