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- Tasks: Lead day-to-day operations and ensure compliance in our Southwark Shared Service Hub.
- Company: Join the largest care company in the UK, transforming the care industry.
- Benefits: Competitive salary, 22 days holiday, wellbeing resources, and discounts at major retailers.
- Why this job: Make a real impact in the community while developing your career in health and social care.
- Qualifications: 4+ years management experience in Health and Social Care, strong leadership and communication skills.
- Other info: Opportunities for training, self-directed learning, and career growth within a supportive environment.
The predicted salary is between 45000 - 52000 ÂŁ per year.
City & County Healthcare Group (CCH Group) is a leading UK provider of community‑based care services. We are seeking a Hub Manager to oversee the Southwark Hub, supporting three local branches. In this role, you will manage day‑to‑day operations, ensure compliance, and coordinate seamless customer onboarding, all while working closely with stakeholders to support growth and deliver exceptional service.
Are you a skilled manager with experience in the home care sector? Join our team as a Hub Manager, overseeing the day‑to‑day operations of our Southwark Shared Service Hub. This role supports multiple branches, ensuring a seamless intake of new referrals and maintaining compliance across our services, including Domiciliary Care, Reablement, and Semi‑Independent Living. You will be the driving force behind our commitment to excellent service, collaborating with Local Authorities, CCGs, and Commissioners to deliver responsive, high‑quality care. Lead our Field Care Supervisors and Intake Coordinators to onboard new clients efficiently, supporting compliance and growth every step of the way!
Qualifications
- Experience: A minimum of 4 years in a management role within the Health and Social Care industry, ideally with a background in Domiciliary Care.
- Knowledge: Strong knowledge of the new CQC single assessment framework.
- Leadership Skills: Proven experience in people management, with the ability to lead, motivate, and drive a team towards business objectives.
- Stakeholder Management: Skilled in building and managing effective relationships with both internal and external stakeholders.
- Problem‑Solving Mindset: A solution‑focused approach to overcoming challenges.
- Communication Skills: Strong verbal and written communication abilities.
- Technical Skills: Proficiency in IT, including Microsoft Office (especially Excel) and experience with bespoke systems.
- Negotiation and Influencing: Confident negotiation and influencing skills to work effectively with various partners.
Desirable Qualifications:
- Experience working directly with Local Authorities and Commissioners.
- NVQ Level 3 or higher in Health and Social Care.
What you’ll get
We offer thorough training and the opportunity to develop through self‑directed learning, coaching conversations, e‑learning modules and access to further qualifications and courses. You will have the support to develop your career, either within your branch or the wider City & County Healthcare Group. We will also empower you to feel proud of the impactful and meaningful work that you do.
We will reward you with a benefits package that includes wellbeing resources, financial advice and up to 14% discount at over 40 retailers including Tesco, John Lewis and many more. We will also offer you:
- 22 Days Holiday (increasing to 25 days after 3 year’s service) plus bank holidays
- Occupational Maternity Pay & Adoption Pay
- Occupational Paternity Pay*
- Death in Service Payment*
- Occupational Sick Pay
*subject to terms and conditions and qualifying period
Why choose us?
We see extraordinary achievements happen every day thanks to the talent and commitment of our people. We want to transform the care industry by working smarter, using innovative tech and driving forward positive change. As the largest care company in the UK, we have the size and success to offer you a world of career opportunity, choice and security. Join us on our journey.
CCH Group is an Equal Opportunities Employer and part of the City and County Healthcare Group.
Care Compliance Manager in City of London employer: City & County Healthcare Group
Contact Detail:
City & County Healthcare Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Compliance Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and social care sector, especially those who might know about opportunities at City & County Healthcare Group. A friendly chat can sometimes lead to a job offer before it even gets advertised!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their commitment to compliance and exceptional service. We want you to show how your experience aligns with their mission, so think of examples that highlight your leadership and problem-solving skills.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable discussing your experience in domiciliary care and stakeholder management. The more you rehearse, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand. So, go ahead and submit your application today!
We think you need these skills to ace Care Compliance Manager in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Hub Manager role. Highlight your experience in the home care sector and any relevant management roles you've held. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you the perfect fit. We love seeing genuine enthusiasm for what we do.
Showcase Your Leadership Skills: Since this role involves managing a team, be sure to highlight your leadership experience. Share examples of how you've motivated teams and achieved business objectives in the past. We’re all about collaboration and growth!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at City & County Healthcare Group
✨Know Your Stuff
Make sure you brush up on the CQC single assessment framework and any relevant regulations in the home care sector. Being able to discuss these confidently will show that you're serious about compliance and understand the industry.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific challenges you faced and how you motivated your team to achieve business objectives. This will demonstrate your ability to manage and inspire others.
✨Build Rapport with Stakeholders
Be ready to talk about your experience working with Local Authorities and Commissioners. Highlight how you've built effective relationships and navigated stakeholder management, as this is crucial for the Hub Manager role.
✨Problem-Solving Mindset
Think of a few scenarios where you encountered challenges in your previous roles and how you resolved them. This will showcase your solution-focused approach and ability to think on your feet, which is essential for managing day-to-day operations.
