At a Glance
- Tasks: Support students and staff through efficient administration in a dynamic college environment.
- Company: Award-winning City College Plymouth, known for its supportive culture and values.
- Benefits: Career development, pension contributions, and free refreshments in the staff lounge.
- Other info: Flexible working hours with opportunities for out-of-hours events.
- Why this job: Join a passionate team making a real difference in education and student experiences.
- Qualifications: Experience in administration and a customer-focused attitude are essential.
The predicted salary is between 25948 - 25948 € per year.
Full Time | Fixed Term - Maternity Cover | £25,948 Per Annum
Who we are
Winner of the Best Place to Work at the Tech South West Awards 2025, City College Plymouth offers a culture the College is proud of. Our core values of Respect, Ownership and Integrity help create an environment that supports a passion for teaching and learning. These values guide our work as we enrich our community through knowledge, experience and skills so every student can achieve their best. As one of the country’s largest providers of quality education and training, City College Plymouth is entering a period of transition to enable us to propel education into the future. We take pride in offering a learning environment and organisational culture that contribute positively to the health, wellbeing and sustainability of our community and enable all our students and staff to achieve their full potential.
The Role
Are you customer focused and do you have experience of working in an administration environment? If so, we would like to hear from you! We are recruiting for an administrator (Maternity cover) to join our Student Journey Administration team, which helps support learners and staff on their journey through the College. You will be a quick-thinking, problem solver who is able to prioritise tasks and your workload, and your customer-focused outlook will enable you to deal with customer enquiries efficiently in person, on the telephone, and by email. It is essential that you have experience of working in an office environment, and you must be able to work within an established team in an often fast-paced environment. The working hours are: 8.30am - 5.00pm Mon-Thurs, 8.30am - 4.30pm Fridays. We are also required to attend out of hour’s events for parents evenings and open days etc.
What Will You Bring to the Role
- Adapting: Ability to react positively to changing demands, switching between tasks and processes.
- Focused: Responsible for the administration needs of an academy, meeting deadlines.
- Persistence: Chasing staff for outcomes ensuring meeting deadlines.
- Collaborating: Ability to collaborate with curriculum areas effectively and contribute to positive team morale.
Benefits
City College Plymouth will offer you; Career development opportunities. Generous contributions towards your pension. Free tea, coffee and lunch in our dedicated staff lounge.
The College welcomes applications from service leavers and the Armed Forces community, and supports those service leavers who are Reservists in any of the Armed Forces.
General Support Administrator (Maternity Cover) in Plymouth employer: City College Plymouth
City College Plymouth is an award-winning employer, recognised for its exceptional work culture and commitment to employee wellbeing. With a focus on career development, generous pension contributions, and a supportive environment that fosters collaboration and respect, the College is dedicated to helping staff achieve their full potential while enriching the community through quality education.
StudySmarter Expert Advice🤫
We think this is how you could land General Support Administrator (Maternity Cover) in Plymouth
✨Tip Number 1
Network like a pro! Reach out to current or former employees at City College Plymouth on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to administration roles. Think about how your past experiences align with their values of Respect, Ownership, and Integrity. We want to see that you’re not just a fit for the role, but for the culture too!
✨Tip Number 3
Show off your problem-solving skills during the interview! Be ready to share examples of how you've tackled challenges in previous admin roles. This will demonstrate your quick-thinking ability and customer-focused approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at City College Plymouth.
We think you need these skills to ace General Support Administrator (Maternity Cover) in Plymouth
Some tips for your application 🫡
Show Your Customer Focus:Make sure to highlight your customer service experience in your application. We want to see how you've dealt with enquiries and supported others in previous roles, so share those stories!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the job description. We love seeing candidates who put in the effort.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for the role.
Apply Through Our Website:Remember to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role there too.
How to prepare for a job interview at City College Plymouth
✨Know the College's Values
Before your interview, take some time to familiarise yourself with City College Plymouth's core values: Respect, Ownership, and Integrity. Think about how these values resonate with your own experiences and be ready to share examples of how you've demonstrated them in your previous roles.
✨Showcase Your Customer Focus
As a General Support Administrator, you'll need to be customer-focused. Prepare specific examples of how you've handled customer enquiries in the past, whether in person, over the phone, or via email. Highlight your problem-solving skills and how you prioritised tasks to meet deadlines.
✨Demonstrate Adaptability
The role requires quick thinking and the ability to adapt to changing demands. Think of instances where you've successfully switched between tasks or processes in a fast-paced environment. Be ready to discuss how you manage your workload effectively under pressure.
✨Emphasise Team Collaboration
Collaboration is key in this role, so prepare to talk about your experience working within a team. Share examples of how you've contributed to positive team morale and worked alongside colleagues from different departments to achieve common goals.
