TECHNICAL SUPPORT ENGINEER in Norfolk

TECHNICAL SUPPORT ENGINEER in Norfolk

Norfolk Full-Time On-site
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TECHNICAL SUPPORT ENGINEER An exciting opportunity to develop into a key technical role. Emkay Plastics Ltd is looking for a practical, technically minded individual to join our team as a Technical Support Engineer, working closely with and supporting our Chief Technical Officer. This is not simply an administrative support role. We are looking for someone who enjoys understanding how things work, is comfortable with drawings, machinery and manufacturing processes, and wants the opportunity to develop their technical knowledge across a wide range of areas. The successful candidate will work alongside our Chief Technical Officer, learning key processes and gradually taking responsibility for routine and intermediate technical activities. This will provide additional technical capability within the business while allowing our CTO to focus on complex projects, innovation and technical development. What will you be doing? The role will be varied and will develop as your knowledge and experience grow. Reviewing technical drawings and CAD files Preparing job cards and supporting quotations for laser cutting and machining work Understanding tolerances, materials and manufacturing requirements Supporting production with technical queries and problem solving Assisting with machinery troubleshooting and liaising with equipment suppliers Supporting oven processes and learning critical production procedures Providing technical support to our Sales Team and helping respond to customer enquiries Assisting with quality-control processes and systems Managing and maintaining equipment calibration records and schedules Helping create and maintain production SOPs and technical documentation Supporting ISO and accreditation requirements alongside the CTO and COO Assisting with technical systems, software and internal projects Supporting technical trials, development projects and new manufacturing processes Helping maintain technical records and ensuring important knowledge and processes are properly documented There may also be opportunities to become involved in areas such as sustainability projects, exhibitions, samples, website/intranet systems and other projects across the business. We do not expect the successful candidate to already know how to do all of the above. A significant part of this position will involve working alongside our CTO and developing the knowledge and skills required to take on more responsibility over time. Who are we looking for? You may already have experience within engineering, manufacturing, CNC, CAD, technical production or a similar environment, or you may have a strong technical aptitude and be looking for an opportunity to develop. Skills

TECHNICAL SUPPORT ENGINEER in Norfolk employer: City College Norwich

Join our dedicated team as a Safeguarding Officer, where your passion for safeguarding will directly impact the lives of young people. Located at our Paston and Easton sites, we offer a supportive work culture that values collaboration and professional growth, ensuring you have the resources to thrive in your role. With opportunities for meaningful engagement and a commitment to student wellbeing, this position is perfect for those looking to make a real difference in an educational setting.

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Contact Details:

City College Norwich Recruitment Team