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- Tasks: Manage smooth corporate relocations with exceptional customer care and coordination.
- Company: Join a respected removals and storage company in Hertfordshire.
- Benefits: Competitive salary, comprehensive training, and clear career progression opportunities.
- Why this job: Be part of a supportive team and make a real impact on clients' moves.
- Qualifications: Strong communication skills and a proactive attitude; logistics experience is a plus.
- Other info: Enjoy a collaborative culture with access to modern systems and equipment.
The predicted salary is between 28000 - 32000 £ per year.
We are seeking a proactive and organised Removals Move Manager to join our established removals and storage business in Hertfordshire. This is an exciting opportunity to manage the smooth coordination of domestic and international corporate relocations, ensuring every move is handled efficiently, professionally and with exceptional customer care.
If you have a strong background in customer service, logistics, or transport coordination, this could be the perfect next step in your career.
Key Responsibilities- Coordinate complete door-to-door removals services for corporate clients.
- Deliver outstanding customer service in line with KPIs and contractual requirements.
- Act as the primary contact for clients, providing updates and advice throughout the moving process.
- Liaise with agents, service providers, and internal teams to ensure timely delivery of shipments.
- Manage operational and financial aspects of each move, ensuring all transactions align with agreed rates and specifications.
- Monitor consignment tracking worldwide to guarantee seamless shipment handling.
- Support the Team Leader in developing client relationships and onboarding new accounts.
- Handle all related administration using the company’s centralised systems.
- Undertake additional duties as required to support team and business objectives.
- Exceptional communication skills, both written and verbal.
- Strong customer service and problem-solving abilities.
- Confident telephone manner and a professional, positive attitude.
- Competence in Microsoft Word, Excel, and Outlook.
- Highly organised with excellent attention to detail.
- Able to work effectively under pressure and meet tight deadlines.
- Adaptable, reliable, and a strong team player.
- Previous experience in removals, relocation, or logistics is desirable but not essential.
Joining one of the UK’s most respected removals and storage companies means becoming part of a supportive and forward-thinking team. We offer:
- Comprehensive training and development.
- Clear opportunities for career progression.
- A collaborative, respectful and customer-focused culture.
- Access to modern systems and equipment that support efficient operations.
- Competitive salary and recognition for performance and reliability.
Removals Move Manager employer: City Calling
Contact Detail:
City Calling Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Removals Move Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics and removals industry. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and logistics. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills during interviews. Bring examples of how you've successfully managed projects or handled customer queries in the past. This will demonstrate your fit for the Move Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Removals Move Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in logistics and customer service. We want to see how your skills match the role of a Removals Move Manager, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about removals and how your background makes you the perfect fit for our team. Keep it professional but let your personality show through!
Showcase Your Communication Skills: Since exceptional communication is key for this role, make sure your application reflects that. Use clear, concise language and check for any typos or errors. We love attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at City Calling
✨Know Your Stuff
Before the interview, make sure you understand the removals and logistics industry. Brush up on key terms and processes related to domestic and international relocations. This will show that you're proactive and genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service or solved problems effectively. Highlighting these skills will resonate well with the company's focus on outstanding customer care.
✨Be Organised and Detail-Oriented
Since the role requires excellent organisational skills, come prepared with a structured approach to how you manage tasks. You might even want to bring a planner or notes to demonstrate your attention to detail and ability to handle multiple responsibilities.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, team dynamics, or specific challenges the team faces. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
