At a Glance
- Tasks: Schedule trades operatives and ensure efficient repairs and maintenance services.
- Company: Join City Building, a leader in construction and community support in Glasgow.
- Benefits: Competitive salary, pension scheme, generous leave, and health initiatives.
- Why this job: Make a real difference in the community while developing your career.
- Qualifications: Proactive attitude and strong communication skills required.
- Other info: Flexible working hours with opportunities for growth in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
City Building provides a range of repairs and maintenance, manufacturing, construction and refurbishment activities for Glasgow City Council and Wheatley Housing Group’s citizens and customers as well as other public, private and third sector organisations. City Building operates both the largest construction craft apprenticeship programme in Scotland, and Royal Strathclyde Blindcraft Industries (RSBi), one of the largest supported manufacturing businesses in Europe, around 200 people, more than 50% of whom have a disability. Our accreditations include ISO45001, ISO 14001 and ISO 9001:2015. We are current recipients of a Queen’s Award for Enterprise Promoting Opportunity and Investors in Young People Platinum award. Both these accolades recognise our focus on investing in and growing a skilled staff base.
An exciting opportunity has arisen within City Building for a Planner Scheduler. We are seeking applications for a dedicated and proactive individual. The Planner/Scheduler role is a key member within the Repairs and Maintenance Division of City Building Glasgow and will contribute to the provision of an excellent customer experience and an efficient repairs and maintenance service within the Wheatley Housing Group stock.
The successful candidate will control the scheduling of trades operatives and will be responsible for ensuring the effective utilisation of the mobile solution, compliance with all appointment requests and ensuring a suitable level of workload is available for each trade operative. You will be required to be agile in the provision of this service based on daily occurrences that impact on planned arrangements and react to emerging situations.
As a Planner/Scheduler, you will work alongside the team and your training will enable you to continually monitor the planning board for access to and completion of works and where required release previously retained availability to meet demand. Where spare capacity is shown, you will allocate work from the non-appointed category. You will ensure all resources are always utilised effectively.
You will be responsible for maintaining efficient communication with all colleagues via phone calls and emails. Where work variations occur and first-time fix is not possible, you will liaise with the debrief manager to ensure the repair is re-arranged appropriately with the correct time, material, and resource to ensure customer satisfaction is maintained throughout the repairs process. You will also have to request the relevant works orders where required to ensure the repairs process is carried out to the highest standard and taken to completion. You will liaise with suppliers and subcontractors to ensure all aspects of the repair is delivered within City Building standards.
Please refer to the Role Profile for further details on this role. You will be required to have a flexible approach to this role. Your contracted hours of work will be 35 hours per week to be worked to suit the needs of the business. This is a permanent position.
As an employee of City Building, you will receive the following benefits:
- A rewarding career with a competitive salary.
- Access to contributory pension scheme – Strathclyde Pension Fund.
- Excellent annual leave entitlement.
- Enhanced maternity, paternity, and adoption/shared parental leave.
- Access to excellent health and wellbeing initiatives.
- Access to a discounted gym membership.
If you feel you have the necessary skills and experience for this role then please forward your CV and a completed supporting statement to the People Services Team recruitment@citybuildingglasgow.co.uk by midnight on Sunday 8th February 2026.
Trust: To be trusted by our employees, clients and partners.
Inclusion: We are a welcoming, diverse and supportive organisation, that support all to reach their full potential by building trust.
Community: To play an important role in the communities of Glasgow we serve. Providing a first-class service together with jobs and training opportunities for local people.
Ambition: To build a culture of excellence, through continuous improvement to deliver outstanding services for all our customers, all whilst being an employer of choice within the city providing high quality and skilled jobs.
Planner Scheduler in Glasgow employer: City Building
Contact Detail:
City Building Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Planner Scheduler in Glasgow
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching City Building and understanding their values. Be ready to discuss how your skills align with their mission of providing excellent customer service and community support.
✨Tip Number 3
Practice your communication skills! As a Planner Scheduler, you'll need to liaise effectively with colleagues and clients. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the City Building team.
We think you need these skills to ace Planner Scheduler in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Planner Scheduler role. Highlight relevant experience in scheduling, communication, and customer service. We want to see how your skills align with what we do at City Building!
Craft a Strong Supporting Statement: Your supporting statement is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've handled similar responsibilities in the past, especially in a fast-paced environment.
Show Your Flexibility: Since the role requires a flexible approach, make sure to mention your adaptability in your application. We love candidates who can think on their feet and adjust plans as needed, so share any experiences that demonstrate this!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at City Building
✨Know the Company Inside Out
Before your interview, take some time to research City Building. Understand their values, recent projects, and their commitment to community and inclusion. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Demonstrate Your Planning Skills
As a Planner Scheduler, you'll need to showcase your organisational skills. Prepare examples from your past experiences where you've successfully managed schedules or resources. Be ready to discuss how you handle unexpected changes and ensure efficient communication with team members.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to adapt quickly to changes or resolve conflicts. Practising these responses will help you articulate your thought process clearly during the interview.
✨Showcase Your Communication Skills
Effective communication is key in this role. Be prepared to discuss how you maintain clear communication with colleagues, suppliers, and customers. You might even want to share specific instances where your communication made a positive impact on a project.