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- Tasks: Lead HR teams to deliver top-notch employee services and improve HR processes.
- Company: Join City Building, a leader in construction and maintenance with a commitment to inclusion.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Other info: Dynamic role with a focus on continuous improvement and compliance.
- Why this job: Make a real impact in HR while supporting a diverse workforce and community.
- Qualifications: CIPD qualified with senior HR management experience in large organisations.
The predicted salary is between 74317 - 79776 ÂŁ per year.
City Building provides a range of repairs and maintenance, manufacturing, construction and refurbishment services for Glasgow City Council, Wheatley Housing Group and a wide range of public, private and third‑sector organisations. We operate Scotland’s largest construction craft apprenticeship programme and Royal Strathclyde Blindcraft Industries (RSBi), one of Europe’s largest supported manufacturing businesses, where more than 50% of employees have a disability. Our accreditations include ISO 9001, ISO 14001 and ISO 45001, and we are proud recipients of the Queen’s Award for Enterprise – Promoting Opportunity and the Investors in Young People Platinum Award. These recognitions reflect our strong commitment to skills, inclusion and being an employer of choice.
The Role: City Building is seeking an experienced People Services Manager to lead the delivery of high‑quality, efficient and compliant HR transactional services. Reporting to the Head of HR Operations, you will lead teams delivering core HR services including the employee lifecycle, reward, payroll, job evaluation and HR management information. You will ensure HR operations are customer‑focused, data‑driven and continuously improving, supporting the wider People Strategy and organisational goals. This role is ideal for a senior HR professional with strong operational leadership experience in a large, complex organisation.
Key Responsibilities:
- Lead and develop HR operational teams delivering employee lifecycle and reward services
- Oversee recruitment workflows, workforce planning and establishment control
- Manage onboarding, contracts, promotions, transfers and leavers
- Coordinate job evaluation and grading activity
- Lead HR management information and reporting
- Oversee payroll administration and work with external providers
- Ensure compliance with employment legislation, policy and governance
- Drive continuous improvement across HR processes and systems
What We’re Looking For:
- Senior‑level experience managing HR operations or employee lifecycle services
- Strong knowledge of recruitment, payroll, job evaluation and HR MI
- Experience using HRIS and payroll systems (e.g. SAP, Oracle HCM, Fusion)
- Excellent leadership and stakeholder management skills
- Strong analytical skills and a focus on quality and compliance
Qualifications:
- Essential: Chartered Member of the CIPD (or equivalent degree‑level HR qualification); Senior HR management experience in a large organisation
- Desirable: Public sector, construction or local authority experience; Project management experience; Experience working with partner organisations
Recruitment Process: Recruitment for this role will initially be supported by our recruitment partner, Eden Scott. Candidates who are interested in this role are asked to contact Sarah Gracie, Associate Director, Eden Scott, via email at sarah.gracie@edenscott.com. CVs and supporting statements must be submitted to Sarah by no later than midnight on Sunday 17 May 2026. Candidates who wish to have an informal discussion about the role are welcome to contact John Leese, Head of HR Operations, via email at John.Leese@citybuildingglasgow.co.uk.
People Services Manager employer: City Building (Glasgow) LLP
Contact Detail:
City Building (Glasgow) LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Services Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field, especially those who might know about opportunities at City Building. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Prepare for the interview by researching City Building's values and recent projects. Show us that you’re not just another candidate but someone who genuinely cares about our mission and can contribute to our goals.
✨Tip Number 3
Practice your responses to common HR interview questions. We want to see your leadership style and how you handle challenges, so be ready to share specific examples from your past experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team.
We think you need these skills to ace People Services Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the People Services Manager role. Highlight your senior HR experience and any relevant skills that match the job description. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of your leadership in HR operations and how you've driven improvements in previous positions.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use metrics where possible to demonstrate your impact in previous roles. We love seeing how you’ve made a difference in HR operations.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Don’t miss out!
How to prepare for a job interview at City Building (Glasgow) LLP
✨Know Your Stuff
Make sure you’re well-versed in HR operations, especially around the employee lifecycle and payroll systems. Brush up on your knowledge of relevant legislation and compliance standards, as these will likely come up during the interview.
✨Showcase Your Leadership Skills
As a People Services Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led teams in the past, particularly in complex environments. Think about specific challenges you faced and how you overcame them.
✨Be Data-Driven
Since the role requires a focus on HR management information, be ready to discuss how you’ve used data to drive improvements in HR processes. Bring examples of reports or metrics you've worked with and how they influenced decision-making.
✨Ask Insightful Questions
Prepare thoughtful questions about City Building’s HR strategy and how the People Services Manager fits into their goals. This shows your genuine interest in the role and helps you assess if the company aligns with your values and career aspirations.